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“A wonderful stay again, we will always return”

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WelcomHeritage Kasmanda Palace
Ranked #15 of 74 Hotels in Mussoorie
Certificate of Excellence
Mumbai
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A wonderful stay again, we will always return”
Reviewed October 2, 2011

Nothing is wrong with Kasmanda Palace but everything is right. We have stayed in to different rooms now and each are beautiful and comfortable with everything you could expect of a Heritage Hotel. All staff are welcoming, friendly and informative. The room was spacious, clean and comfortable with lovely valley view and in a good location being close to all amenties. The food served during the day and evening was well presented and delicious. All in all we had a great time. Going through the below reveiw we know how hard it is to please everyone but for us the Kasmanda Palace certainly succedes.

Room Tip: Royal Rooms facing the valley.
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  • Stayed August 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Shiv B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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292 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
delhi
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 14, 2011

Having stayed in other properties of welcomheritage group, we expected a decent stay in Mussoorie at Kasmanda Palace but the experience was disappointing. The staff is indifferent at best, discourteous at worst. The amenities in the room are nothing worth to talk about - a 14 inch TV set in a room for which u pay 6500 per day, furnishings which have not been washed since the hotel was built, rugs that stink and creaking beds. We visited in off season so we were expected to place our order for dinner 4 hours in advance, specify the amount that we would eat and from the limited menu. The food was awful. Looking at the wonderful properties now available in Mussoorie the only reason to visit this place would be if you love dingy old buildings with carcasses of dead animals or if u r a sadist looking for punishment from the hotel staff.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
6 Thank tarun256
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 13, 2011

This place is a royal palace converted into a heritage hotel. It is run by ITC. The hotel is located at a height and you can get great views from here. Prefer staying at the old wing as the rooms offer a great view and old style living. Food is excellent and the service is also very good. They go the extra mile to make your stay very comfortable. Highly recommended!!!!

Room Tip: Rooms in the old wing facing the valley.
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  • Stayed May 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
5 Thank Vishal_2671
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 4 Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 29, 2011

The hotel is situated right above Mall Road. There is a steep climb up to reach the hotel & if you are not confident of being able to handle your car up the steep climb, they will get it up for you.

The location is very central and that gives you the freedom to go down to the Mall Road whenevr you please to and come back and rest if needed.

Rooms & bathrooms are big. There's a nice terrace & garden area where you can enjoy the atmosphere. So, even though they over-charge for the services, the brilliant weather in Mussoorie makes you forget about the cost.

Food was okay but it lacked on variety. If it is an option, opt to pay only for the room tariff & try the restaurants that are famous on Mall Road.

  • Stayed June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank vivekharshna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gurgaon
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 28, 2011

It was an impromptu decision to stay at Kasmanda while looking for a stay in mussorrie. We had initially decided to stay at Fort Manor but came down to the mall to look for alternatives. The property is very beautiful and the service is simply superb !!
The food choices are limited but made by very talented chefs.
Early morning breakfast at the terrace overseeing the valley is highly recommended !!

Kasmanda is the best place for a weekend getaway.

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Rishianand17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level 5 Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed July 3, 2011

The hotel is a lovely property nestled atop the Mall Road at Mussoorie.
The rooms, lobby and stairs speak continuously of the golden age of the Maharajas in India.
The gardens are well kept, boast of a large variety of flora typical to Garwal and offer a panoramic view of the Doon Valley.
The persons manning the hotel are very courteous, are knowledgeable on local cultures, always eager to help us and advise us on the best way to spend the holidays there.
Food is good; the hotel is real value for money.
Note:
TRY WALKING UP THE STEEP INCLINE FROM THE MALL ROAD TO THE HOTEL. It will test your physique
Always opt for the Superior rooms for breathtaking views of the hills and valleys

Room Tip: book thru Welcomgroup reservations
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  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Shibaji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 13, 2011

My family and I had a short break in Mussoorie last month. This hotel was recommended by a colleague of mine who had stayed there and spoke very highly of the Hotel and its services.
 
It was my husband's birthday, the lovely hotel general manager Mr.Ahmad even prepared a surprising birthday cake. What a touching moment!
We had a very good sized room with Doon Valley View. It's very nice to stay in a hotel with period atmosphere instead of a soulless convention-centred building. The location is fab, a few mins walk from the Mall Road and also they have a pick up and drop facility for the guests upto the main road.

The hotel and its services were truly exceptional.Being a Heritage Hotel built in 1836 must say,that the management has really maintained the palace.  The service is exceptional and the staff are very attentive and always willing to help you. The restaurant has a good spread for their Breakfast and Dinner buffets.
We definitely recommend this hotel!It's absolutely worth it !

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ridhitravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about WelcomHeritage Kasmanda Palace

Property: WelcomHeritage Kasmanda Palace
Address: The Mall Road, Library, Mussoorie 248179, India
Location: India > Uttarakhand > Dehradun District > Mussoorie
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Mussoorie
Price Range (Based on Average Rates): $
Hotel Class:3 star — WelcomHeritage Kasmanda Palace 3*
Number of rooms: 24
Official Description (provided by the hotel):
A truly Heritage Property & Hidden Jewel of Mussoorie. The present Kasmanda Palace Hotel has been through many Avatars since it was constructed around 1836.Originally built as part of the Christ Church around 1836 it has been a Sanitarium for the British soldiers during the Crimean War (1853 – 1856), A school, known as "The Modern School" (1896 – 1910), the Summer Residence of the Royal Family of Kasmanda and finally it was converted into a Heritage Hotel (1992 - ). Kasmanda Palace is a perfect place to stay and spend quality time with loved ones while enjoying the beautiful outdoors which the hotel has to offer, terraced gardens, exotic trees & plants and the great Doon Valley views. Kasmanda Palace is ideally located in the center of the town, yet away from the noise of the Mall Road. If it gets too quite for you then the busy Mall Road is just a 2 minute walk away or take the hotel courtesy car. ... more   less 
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Also Known As:
Welcomheritage Kasmanda Palace Hotel Mussoorie
Welcomheritage Kasmanda Palace Mussoorie

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