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Country Inn & Suites by Radisson, Mussoorie
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Reviews (676)
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647 - 652 of 676 reviews
Reviewed September 7, 2012

Its a very good hotel with good food and rooms. We visited this hotel twice this year, have to say one of the best in mussourie. location is good and close to the mall road, although the road to the hotel needs to be repaired.

  • Stayed: August 2012, traveled with family
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4  Thank AjaynRitu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites by Radisson, Mussoorie, responded to this reviewResponded September 7, 2012

Dear guest,

Namaskar, Greetings from Country Inn & Suites by Carlson Mussoorie !!!

We wholeheartedly thank you for penning down encouraging feedback for our hotel and its amenities. We are happy to know that you liked our scrumptious food, well appointed rooms and our convenient location. We are elated to know that we were able to match to your expectations. Such encouraging comments have always been our strength as they motivate us to perform harder and deliver better.

However as far as your suggestion regarding road is concerned it has already been sent to concerned department for consideration. We would like to bring it to your notice that your valuable comments and suggestions are always treasured as they help us to lead the royal road of hospitality and service. We certainly look forward to another opportunity to further our intent of giving you an astounding experience. We look forward to welcome you again for yet another beautiful stay at our hotel.

Warm Regards
Sumit Goyal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2012

The check-in was smooth and we liked the room’s, they are spacious and well appointed. But the bathroom smelled of dampness quite badly.

The location is good as it is close to the mall road and away from the crowds, but the road leading to the hotel is in a pathetic shape and should be repaired on urgent basis.

The breakfast spread needs attention. The dishes available were really not up to standard. On the first day it was still better but on the second day they had served the left over’s of the previous day and the food been stale.

The dinner buffet is very bad and even the food ordered on individual basis is not up to the mark and expectations specially the Indian Food. Since it is located on a steep hill, away from the mall road and very difficult to approach at night the only option left for all in house guest’s to eat is the only restaurant the hotel has.

No managers are present to take guest feed back as I found most of the guest complaining about the food quality to the junior staff and still I could not find any manager or senior executive on duty to come and address the complaint.

Service and Staff are Excellent.

Will never come back again.

Expecting what we should from Country Inn, this was a bitter disappointment!

  • Stayed: August 2012, traveled with family
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3  Thank Kumar_11_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2012

We went in the month of July... The Hotel is really good. Location wise excelent,rooms are spacious with all the facilities at your beck n call. Hotel staff is really courteous. I would recommend executive suite (room 411) since it has an excellent view.

  • Stayed: July 2012, traveled as a couple
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1  Thank Nehaankurbajaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites by Radisson, Mussoorie, responded to this reviewResponded August 10, 2012

Dear Guest,

Greetings from Country Inn and Suites by Carlson, Mussoorie!

We sincerely thank you for sharing your valuable time to pen down beautiful lines of appreciation for Country Inn and Suites by Carlson, Mussoorie.

We are elated to know that you liked our location, courtesy of the staff, our spacious rooms, and amenities of the hotel. Such comments always encourage us to enhance our efforts and provide best in the hospitality and service. We are also thankful for the awesome room tip.

We would like to inform you that your feedback is treasured and taken most seriously as it enables us to monitor and improve care and services. We commit that we will always welcome you with open arms and will run from pillar to post to make your stay wondrous and memorable as ever.

Warm Regards
Sumit Goyal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2012

an excellent location and friendly and helpful staff are positives to the hotel. The food was spicy and oily and their service at meal times could be improved. we holidayed with friends..so had a good time...but all in all I would say it was an okay experience.

Room Tip: their premier room we were told dont have a view!!!! but obviously the valley facing view would be ideal...we couldnt get that!
  • Stayed: August 2012, traveled with family
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1  Thank ruchi m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites by Radisson, Mussoorie, responded to this reviewResponded August 10, 2012

Dear Guest,

Greetings from Country Inn and Suites by Carlson, Mussoorie!

We sincerely thank you for sharing your valuable time to pen down beautiful lines of appreciation for Country Inn and suites by Carlson, Mussoorie.

We are delighted to know that you liked your location and also friendliness & courtesy of the staff. Such comments always encourage us to enhance our efforts and provide best in the hospitality and service.

However as far as the food is concerned it has always been relished by most of our guests, but we will send your suggestions to the concerned department for further consideration.
We would like to inform you that your feedback is treasured and taken most seriously as it enables us to monitor and improve care and services.

We commit that we will always welcome you with open arms and will run from pillar to post to prove that your decision to come again in our hotel is not wrong, thus ensuring you a wondrous stay enriched with beautiful moments and memories. This time you will definitely say,” I love this country’’and not just an‘’okay experience.''

Warm Regards
Sumit Goyal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2012

Went in July 12 for a business meeting. Decent enough place with nice rooms. Located up a steel hill (bit of a issue - you CAN NOT walk up) you need a vehicle to get back. But then the hotel is good enough to provide a pick up.
Food is moderately ok. We went in the off season so probably they were feeding us left overs. But we have seen worse places than this :) so its ok. Decent parking lot, no probs if you take your own vehicle.
Service is nice, staff is responsive to your needs. Of course, be careful of the monkeys. One entered into our conference hall and wouldnt be shooed away. Any attempt to do so and it attacked!!
On and on a pleasant stays. The room views are good too.

Room Tip: Most of them face the valley, the views are truly scenic. But ask for a front facing room.
  • Stayed: July 2012, traveled on business
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1  Thank ChrisJ45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites by Radisson, Mussoorie, responded to this reviewResponded August 3, 2012

Dear Sir,

Greetings from Country Inn & Suites by Carlson, Mussoorie!

Thank you for sharing your precious time to pen down beautiful lines of appreciation adoring our hotel and its services.

We are gladdened by the fact that you allied our rooms, place, pick and drop service, parking lot, staff and the magnificent views from the rooms. We are elated to know that you had a pleasant stay at our hotel. Such comments always encourage us to do better and lead the royal road of hospitality and service.

However we would like to clarify that services and courtesy of staff and hotel remains unaffected by the seasons and we always serve our guests with freshly prepared food. We believe in the theory of ‘’Atithi Devo Bhava” and thereby we aim at striving our guests with utmost hospitality and care and delivering them stupendous experience.

We would like to bring to your kind notice that your valuable comments and suggestions are always treasured as they help us to lead the royal road of hospitality and service. We certainly look forward to another opportunity to further our intent of giving you an astounding experience.

Regards
Sumit Goyal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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