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All reviews colonial suite heritage property first floor pick up and drop colonial era pool table games room entire family breakfast and dinner on demand excellent experience hotel is located excellent food gandhi chowk family holiday long weekend home away from home
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Reviewed July 14, 2018 via mobile

Walking distance from mall road;very co_opertive staff;heritage property with nice view;overall perfect for family;couples if your concern is higienic rooms ,location,free shuttle service is available,excellent food with fine variations,only thing is lack of garden for social activities..but they have other stuff for that..finslly big thanks to Mr PYAR SINGH..CHEF SUNIL..N LOKESH for their professional service.

Date of stay: July 2018
Trip type: Traveled as a couple
Thank Mohit B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilbert M, Manager at Ilbert Manor, responded to this reviewResponded August 8, 2018

Dear Guest,

Greetings from Ilbert Manor Mussoorie!

Thank you for taking the time to post a review about your recent stay. We are delighted that you enjoyed your stay with us. We look forward to hosting your stay again at the Ilbert Manor Mussoorie.

Thank you Kind Regards
Ilbert Manor Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2018

Our trip was finalized very close to our departure date and after having reviewed several available properties, we chose Ilbert Manor because of the lovely pictures we saw on various websites as well as the fact that it gave us the option of a two bedroom suite and the manager (Mr. Pyar Singh) was gracious enough to offer us a great deal for our intended stay.

The property itself is a very quaint old style English type of bungalow converted into a hotel and all rooms are named after English gentry and ladies who were pioneers in the making of Mussoorie.

We were met with very courteous staff (especially their driver, the lady at the reception) and after a brief check in process, we were shown to our room. The room itself was big and spacious and it opened up into a second smaller albeit comfortable room. What we immediately missed was a second bathroom, but no major complaints here.

The Pros:

a) The very courteous staff
b) Parking available on the property itself
c) Pool Table, Tombola, Chess
d) Excellent Location
e) Free Shuttle service between property and the Mall road - Very essential and helpful

The Cons:

a) Repetitive menu for breakfast
b) Housekeeping done on a daily basis but not been cleaned thoroughly enough. The underside of the beds looked as though no one had swept under it for at least two months
c) Repetitive menu for dinner
d) The really inaccessible approach road to the property (Not the property's fault), but one has to be a real skillful driver to negotiate from the mall road into the lane that leads down to the property.

All in all, a fairly decent stay but would not prefer to stay a second time.

If the management could do a better job maintaining it, it would definitely be a good choice for travelers.

Room tip: Choose a room on the upper floor to avoid noise from the dining and reception area.
Date of stay: June 2018
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank coolio555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilbert M, Manager at Ilbert Manor, responded to this reviewResponded August 8, 2018

Dear Guest,

Greetings from Ilbert Manor Mussoorie!

Thank you for taking the time to post a review about your recent stay. We are delighted that you enjoyed your stay with us.

We have taken your considerations very seriously and hope that you will give us another chance to host your stay.

We look forward to hosting your stay again at the Ilbert Manor Mussoorie.

Thank you Kind Regards
Ilbert Manor Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2018 via mobile

Best experince i have ever got while staying in mussorie was here at ilbert manor no words to describe about the staff so polite and adorable from the front desk to the kitchen.food was also good. Kids enjoyed in the games room. Outside dinner was also been organized on request with music such a nice place i must visit again.

Date of stay: July 2018
Trip type: Traveled as a couple
Thank davidr14872
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilbert M, Manager at Ilbert Manor, responded to this reviewResponded August 8, 2018

Dear Guest,

Greetings from Ilbert Manor Mussoorie!

Thank you for taking the time to post a review about your recent stay. We are delighted that you enjoyed your stay with us. We look forward to hosting your stay again at the Ilbert Manor Mussoorie.

Thank you Kind Regards
Ilbert Manor Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2018

I must say that this is the best decision in made in the summer to enjoy a weekend with my husband. He was not very sure as he doesn't like hill stations, he like GOA. But, he was very happy to be at this hotel. The staff was courteous and helped us with our pick up and drop from the airport. The food was good. We enjoyed the lazy evenings and the sunset is amazing. Our breakfast and dinner was included, we enjoyed the buffet. All in all a good property.

Room tip: 202 our room ground floor...
Date of stay: June 2018
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank starschandashikhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilbert M, Manager at Ilbert Manor, responded to this reviewResponded August 8, 2018

Dear Guest,

Greetings from Ilbert Manor Mussoorie!

Thank you for taking the time to post a review about your recent stay. We are delighted that you enjoyed your stay with us. We look forward to hosting your stay again at the Ilbert Manor Mussoorie.

Thank you Kind Regards
Ilbert Manor Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 28, 2018 via mobile

I had a wonderful experience at This hotel with my family. I will give it 10/10 for there atmosphere and helpfulness. 10/10 for food and service. 9/10 for location. I am definitely definitely visiting again with my family. Highly recommended!

Date of stay: June 2018
Trip type: Traveled with family
Thank SiddheshS116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilbert M, Manager at Ilbert Manor, responded to this reviewResponded June 29, 2018

Dear Guest,

Greetings from Ilbert Manor Mussoorie!

Thank you for taking the time to post a review about your recent stay. We are delighted that you enjoyed your stay with us.

We look forward to hosting your stay again at the Ilbert Manor Mussoorie.

Thank you
Kind Regards
Ilbert Manor Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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