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“Good hotel at this budget”
4 of 5 bubbles Review of Mussoorie Gateway

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Mussoorie Gateway
Ranked #5 of 91 Mussoorie B&B and Inns
Certificate of Excellence
Bangalore, Karnataka, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good hotel at this budget”
4 of 5 bubbles Reviewed October 15, 2012

We stayed in the hotel with family (2 rooms) in Oct 2012 for 3 days. The view of the Doon Valley from the rooms in 1st floor are fabulous which makes this small resort very unique. You can enjoy the breakfast in the garden basking in the early morning sun and have a great experience of Mussorie. If clouds come in, you would be able to touch and live in the clouds because of the location. As they promise, the pick-up and drop facilities till mall junction is good and specially recommened also in evenings as the stretch becomes dark and the road condition is not good. Rooms are spacious, but, to our surprise there was no wardrobe. The cleanliness was not upto the mark. Chair cushions were dirty, bed linens need to be more clean and fresh. Apart from little negative on cleanliness, I would recommend to stay here and enjoy, it is excellent at this budget.

Room Tip: Choose between the room number 203-206. The view from rest of the rooms are also good, but little bl...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pallab_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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312 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Gurgaon, India
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed October 4, 2012

I had stayed in this hotel with my small daughter and wife for 2 days. Upon arrival from Dehradun, I was under impression that its near to Library chowk but its 1 km down from main mkt. Only disadvantage. There are no rickshaws, autos available . I came walking down along with baggage but was told by hotel staff that there is pick and drop service :(

I was given room at 8AM as another couple had checked out early. Room was clean and good. SONY LCD TV 32" is installed but no DTH so transmission is not very clear

Hotel staff is good and make awesome aloo pyaz paranthas, Egg Curry. However paneer butter masala was not good and so is omelette. Hot water is available 24 hours

Toilet seat is small and was not fixed properly.

Pick service is OK also but had to wait 15-20 mins and also hotel name is not written on hotel cab,so faced difficulties in locating cab

View is good and so are tea,coffee Only disadvantage is its 1 km from Mall road so you cant go for eating outside at night (as you have to request pick up n drop)

Lots of newspapers available for reading daily

Faced no problem in getting warm milk for my daughter

Overall nice place to stay with no noise and peaceful atmosphere

Room Tip: Take a room on first floor not ground floor . Rooms starting with 2 like 201,202 should be taken
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Cleartrip

Helpful?
Thank esumitkumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noida, India
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed September 24, 2012

This property should deserve top 3 rank in Trip Advisor indeed.
The hotel staff is cordial and always eager to help their customers. Room are spacious and equipped with all the basic amenities e.g. electric kettle/geaser. . I spent 03 nights there and thoroughly enjoyed my stay.
As told by fellow travelers the view from balcony (in night) is amazing, food quality is good, rooms are spick and span.
Hotel provide free pick & drop facility and it shows they don't want to disappoint their customers by any means.
I must say thanks to the entire Mussoorie Gateway Team to made my trip memorable.
Given a suggestion to the hotel manager to put DTH instead of primitive cable tv in room, and they said they will do this by end of the year. Rest of things are perfect.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kuldeep_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed September 21, 2012

Must stay !!
Rooms , staff, sevice , food all awsome.
Amazing view from the balcony.              
24X7 cab service for mall road transfers.                    
Prompt service of the staff.
Our stay here made our trip so memmorable.
One must stay here if going to mussoorie

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abcd1409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed September 16, 2012

We went to Mussoorie in August 2012 and based on reviews and cost of hotel, decided to stay in Mussoorie Gateway. It turned out to be a very bad experience for us. After checking in when we entered the room, it was stinking. Bed sheets were not clean and there were flies all over in the room. We asked hotel staff to clean the room and change sheets. They were so reluctant and after requesting so many times, they did it. Water jug and glasses too were very dirty.

We stayed there for two days and the room service was pathetic! Always it took almost 45 minutes to one hour for waiters to come to room.Whether it was a request for water jug or something else, they showed their laziness in everything. They say they have a free drop off and pick up facility from Mall road which is true. They dropped us and when we called them up for pick up, it took them almost 45 minutes to come to pick us up!!!

The do not have a functional dining hall. The room which was supposedly the dining hall seemed to have been closed for ages. Food/breakfast was served in rooms.

Overall it was the worst experience I have ever had in a hotel! I am not sure how people give good reviews to such a bad hotel! Guys please be honest and save others from such hotels!

Room Tip: First floor has better view of the valley.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank nbhandari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Varanasi, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 11, 2012

I find this hotel on cleartrip site. I stayed there in 1st week of March. My stay was pleasant. Hotel was worth its value. Parking facility was ample. Food quality good. And staff behavior was cordial. Minus point was lack of Internet facility and absence of Heater in Room. They charge extra for heaters/ Blowers. Unbelievable site from Balcony in night.

Room Tip: Worth its value.
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  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank apshukla_70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed September 2, 2012

They DO NOT ACCEPT CREDIT CARDS, the biggest shock while checking out is that you got to pay cash, we are in 2012 in rest of the nation!
Rooms bear signs of spilled tea or milk, bathrooms have a typical smell, flush tanks need repair and restaurant is 3 tables period. The food is ok but get is served in your room, rooms are not soundproof. Staff is not exactly 3 star but friendly and good, they need training,but the warmth is there.
If you are used to quality hotels do not book, but a good option for budget travel.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Meetume2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mussoorie Gateway

Property: Mussoorie Gateway
Address: Kenilworth Estate, Library Bazar-Kincraig Road, Mussoorie 248179, India
Location: India > Uttarakhand > Mussoorie
Amenities:
Business Center with Internet Access Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #5 of 91 B&Bs / Inns in Mussoorie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mussoorie Gateway 3*
Number of rooms: 15
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