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“the best place in Mussoorie”

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Fortune Resort Grace
Ranked #14 of 74 Hotels in Mussoorie
Certificate of Excellence
Lucknow, India
Level 4 Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“the best place in Mussoorie”
Reviewed June 30, 2013

Let me be brief by saying that things cannot get better than this. This is surely one of the best hotels of this hill station. I easily recommend this place for a relaxed and comfortable holiday. Nicely done clean rooms, well kept washrooms, play area for kids, nicely done sun deck and couteous staff. My package included complimentary breakfast which was lavish and tasted good. Although i stayed there only for one night on 26th but was well looked after by the staff. Just one concern the food and beverages were slightly on the higher side and may not suit every budget. That said, there are numerous options in the hill station suiting every budget. Overall excellent stay option bang in the middle of Queen of hills. Recommended.

Room Tip: must take a "View" room, totally worth it
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SanjeevM68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajiv Mohan C, General Manager at Fortune Resort Grace, responded to this review, June 30, 2013
Dear Guest,

We are delighted to know that you had a great experience while you stayed at Fortune Resort Grace, Mussoorie .

Your positive response regarding our product & services is inspiring for all of us.

Thank you once again for your recognition and we sincerely await the opportunity to welcome you once again.

Warm Regards,
Rajiv Chopra,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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424 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
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English first
Jaipur
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 28, 2013

Excellent hotel with awesome services. Had a memorable stay with my complete family. Staff was very courteous. Value for money. Hope will come back soon. Kids enjoyed n parents were more than happy. Compliments to Mr. Rathore (Fortune, Jaipur) for advising such a lovely property.

Room Tip: Preferred for families.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gajraj S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajiv Mohan C, General Manager at Fortune Resort Grace, responded to this review, June 29, 2013
Dear Guest,

We are delighted to know that you had a great experience while you stayed at Fortune Resort Grace, Mussoorie .

Your positive response regarding our product & services is inspiring for all of us.

Thank you once again for your recognition and we sincerely await the opportunity to welcome you once again.

Warm Regards,
Rajiv Chopra,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, India
Level 5 Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed June 8, 2013

The stay at Fortune was just a stop over for one night before my stay in another property in Mussoorie. Located just next to the Library at one end of the mall road, this is a place of right choice for those inclined in staying in the midst of action and crowd. However this is a totally commercial property and if you are looking for a peaceful and relaxed vacation, this may not be the ideal choice.

It was the peak season when I stayed with my family and the hotel was packed to the brim. The breakfast area almost looked like a warzone. Despite being grossly understaffed, they were trying to do their best. The food was just about fine.

There is a decent play area for the kids and this kept my kiddo occupied for the evening.If you don't mind staying in the midst of a market, then this place is a perfect choice.

Stayed May 2013, traveled with family
Helpful?
2 Thank Prashanth_K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajiv Mohan C, General Manager at Fortune Resort Grace, responded to this review, June 10, 2013
Dear Guest,

We acknowledge your feedback & would like to assure you of our commitment to address the issues raised by you.

At the same time, We would like to apologies for all the inconviences.

We sincerely await the opportunity to welcome you once again.

Warm Regards,
Rajiv Chopra,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 5, 2013

We had a nice room facing the gardens and we quite liked it. The breakfast at the hotel was excellent. Staff was nice and friendly, location could not have been better. Parking is a big mess in this small hill town, but the hotel provided free parking.

Stayed July 2012, traveled as a couple
Helpful?
Thank monica j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajiv Mohan C, General Manager at Fortune Resort Grace, responded to this review, June 6, 2013
Dear Guest,

We acknowledge your feedback & would like to assure you of our commitment to address the issues raised by you.

At the same time, We would like to apologies for all the inconviences.

We sincerely await the opportunity to welcome you once again.

Warm Regards,
Rajiv Chopra,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 5 Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed June 1, 2013

I was really disappointed by Mussorie last summer vacations when I took my kids there --- its nothing even remotely like it used to be 15-20 years ago...so crowded and dirty and the Savoy has been broken down and is being rebuilt so we settled on this place...I guess its ok for the price they charge but the rooms are really small, even the alleged larger room we took with a balcony and the food is so so...go to mussorie if you have no other choice...this place is okish if you go

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ManavAgg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajiv Mohan C, General Manager at Fortune Resort Grace, responded to this review, June 3, 2013
Dear Guest,

We acknowledge your feedback & would like to assure you of our commitment to address the issues raised by you.

At the same time, We would like to apologies for all the inconviences.

We sincerely await the opportunity to welcome you once again.

Warm Regards,
Rajiv Chopra,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navi Mumbai, India
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 29, 2013

We were two families, on a leisure trip to mussoorie. Stayed at this hotel from 25-26 May 2013, because of the brand name. The housekeeping was poor, there was no child bed. Only mattress was put on the floor. For toiletries such as Dental Kit, Moisturisers etc one had to call the housekeeping. No replenishment of these kits. Even the tea coffee kits were not replenished on daily basis. You have to call the housekeeping to get the same. No bathroom slippers !!
The tariff charged was 8689+1300(forchild) for one night which was very very high compared to the poor services provided.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank venkat s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajiv Mohan C, General Manager at Fortune Resort Grace, responded to this review, May 30, 2013
Dear Guest,

We acknowledge your feedback & would like to assure you of our commitment to address the issues raised by you.

At the same time, We would like to apologies for all the inconviences.

We sincerely await the opportunity to welcome you once again.

Warm Regards,
Rajiv Chopra,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 27, 2013

this was my third visit to the same hotel.must say there isnt another option if you want to stay in a good hotel and right next to mall road.good food and nice modern room.kids had a great time...also do check out the newly open spa ..

Room Tip: request them to upgrade to valley view..
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ashesh7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajiv Mohan C, General Manager at Fortune Resort Grace, responded to this review, May 30, 2013
Dear Guest,

We are delighted to know that you had a great experience while you stayed at Fortune Resort Grace, Mussoorie .

Your positive response regarding our product & services is inspiring for all of us.

Thank you once again for your recognition and we sincerely await the opportunity to welcome you once again.

Warm Regards,
Rajiv Chopra,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fortune Resort Grace

Property: Fortune Resort Grace
Address: Library Bazaar, Gandhi Chowk, Mussoorie 248179, India
Location: India > Uttarakhand > Dehradun District > Mussoorie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #14 of 74 Hotels in Mussoorie
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fortune Resort Grace 4*
Number of rooms: 74
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