stayed here for 2 nights , had a very bad experience, front office staff have a very high headed attitude towards guest , they are doing a big favour on you by letting you stay here ( thats the impression we had )
they charge for glasses and ice bucket ( does itc hotels really need to do this to make some extra money)
its a shame on customer service , also they charged us for the birthday cake they sent us . so be careful when you check in and they ask you if you have come for a special occassion !!
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