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All reviews excellent hospitality sumptuous breakfast room service is also excellent resort nice hotel rooms are big valley view family trip picture palace recommend this hotel memorable stay interior balcony coz mall road cons
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1 - 6 of 40 reviews
Reviewed March 5, 2019

It looks like hotel was build with a person/ company having good sense of design and vision. But either they are not able to maintain it or they have sold it to someone.

Pros:
1. Location is just 200 mtr before Picture place.
2. Lobby wall and ceiling design is good.
3. Food is okay.

Cons:
1. We booked through Yatra. When we reached there for check-in, reception confirmed that they don't book from Yatra. Later, after 15 minutes he agreed that booking is there.
2. They claim themselves *** or **** but they dont accept e-payment. Even dont have POS machine.
3. Tata Sky was not charged and we have to followup to get that charged.
4. Hot water does not flow properly.
5. Room was not cleaned even after a stay of 1 day. We have to remind them for that.
6. Bill amount was not same like paid amount.
7. Entertainment area has carom and foosball. Both were broken.
8. Washroom lights (Reception) were not working.
9. Not worthy.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Kshitijgoel10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2018 via mobile

Good place to stay in mussoorie(my personal choice) good ambiance good staff front desk manger gave as a great welcome as we arrived late to the property after looking for lot option, Good location for great view from the room

Date of stay: December 2018
Trip type: Traveled with family
Thank Anand N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2018

Place is very good and beautiful and staff was also very polite and good. I like this place. Wants to stay again :)
Very warm welcome. 2- Entrance and Interior is like make you feel royal
Rooms was also clean.

Date of stay: December 2017
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank deepi1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2018 via mobile

The only thing hotel has good is the lobby wall
The staff is rude and the front manager was so rude
The rooms were stinky and they had no regard for their guests as the trip was prepaid
They charge 120 for a water bottle having a mrp of rs 20
The breakfast was also awful and the area was also stinking
Would never recommend the same to anyone and please never ever go here

Date of stay: July 2018
Trip type: Traveled with family
Thank 593manank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2018 via mobile

No tv tata sky was not working since one month,no water in shower,no hot water,room key not worked,smelled in room worst hotel.
Only interior and location was good
We booked 5 room of this hotel by mmt. one day before check in I confirmed for these basic amenities from mr aslam who was the manager of hotel he said that everything is ok but nothing was ok check in time 2 o'clock but they delivered room 3:30pm.
Terrible please don't waist your money or time for this hotel

Date of stay: November 2018
Trip type: Traveled with family
1  Thank Scenic44468480349
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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