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“Nice and clean, away from all the loudness”

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Hotel Surya, Kaiser Palace
Ranked #10 of 79 Hotels in Varanasi
Reviewed March 16, 2014

We stayed in hotel Surya 1 night only. It lived up to our expectations as it was clean, quiet and a good value. Our room had more than I expected: a couch, tv, shampoo soa and even a kettle and some tea.

It's not in the loud city center near the river (it's about a 20 min drive by TukTUk), but we enjoy the quiet.
We didn't have the free breakfast, as we left too early, but we had a good night's rest.

  • Stayed: March 2014, traveled with friends
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1  Thank Prauw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this reviewResponded March 18, 2014

Thank you for taking the time to review us. We are happy that we made your stay enjoyable. I hope you will visit with us again.

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378 - 384 of 722 reviews

Reviewed March 15, 2014

A nice and calm hotel like a oas in the stressfull city.
There were a nice garden and good restaurant in the hotelarea.
Good location, near the River Ganges and many other highlights.
We can really recomend this hotel.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with this hotel
Thank Kaj E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this reviewResponded March 18, 2014

Thank you very much for your recommendation. We are happy you enjoyed staying with us.

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Reviewed March 14, 2014

Our two night stay was excellent and we really enjoyed the services of most of the staff we came across. The breakfast was fantastic and the staff was exceeding nice. There was a member of the staff who explained to the beak ground to the hotel. Our stay was most enjoyable.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank Pratap A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this reviewResponded March 18, 2014

We're so happy you enjoyed staying with us. Thank you for taking the time to review us. We hope you'll be back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2014

With Varanasi as hub, we went around Gaya Bodhgaya, Allahabad, Prayag, Saranath etc during first week of March 2014. Ours was a religious trip combined with sight seeing.While in Varanasi we stayed for 3 days at Hotel Surya (Premium rooms). This hotel is a erstwhile palace converted to hotel. Location of hotel is away from the ma dcrowd and dust of Varanasi.The front desk was very helpful and accommodating. The rooms were large and clean. The bath rooms were pristine clean. The taxi service available was very good. Good car, very good driver (Raju) who drove very safely and sensibly. Food is EXCELLENT. Very tasty and still not harsh on stomach.

However, they need to take care of minor issues which can irritate guests. Like supply of hot water for non availability staff did not have a clue, providing bucket and mug, jamming of 3g etc.

On the whole, very good hotel to stay, good value for money. Recommend to stay without any hesitation.

Nagaraja janardhana and Family

  • Stayed: March 2014, traveled with family
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1  Thank Mona R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this reviewResponded March 12, 2014

Thank you for your review. We are very happy to hear you enjoyed your stay. Thank you for bringing our attention to some of the issues you came across. We will work immediately on correcting those issues. We hope you will choose to stay with us again.

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Reviewed March 5, 2014

My wife and I stayed at Hotel Surya Varanasi in February 2014 and would rate it as a 3 to 3.5 star property and found it to be good value for the price.
It is about a 10 minute drive from the River Ganges and the Ghats which was not problem for us as we found this area to be a little quieter and cleaner than the areas right near the River.
The Morning and Evening Boat Tour offered by the hotel was great and very reasonably priced.

The Hotel is in a very nice setting and the in house restaurant was very good for both Breakfast and Dinner.
The rooms and room furniture are a little dated and could do with a bit of a make over but in general they are OK. Many of the rooms have a balcony which over looks the Hotel courtyard gardens.
The Beds are reasonably firm - we found them to be a little harder than we liked.
They Hotel Staff we very helpful and pleasant.
Overall a very good hotel for the price. If you are looking for a medium budget Hotel in Varanasi then we would definitely recommend Hotel Surya.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with this hotel
1  Thank GraemeDavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this reviewResponded March 6, 2014

Thank you very much for sharing your experience with others on TripAdvisor. We are glad to read the helpful pointers that will benefit our future guests when choosing our hotel. Our staff will be happy to hear your positive comments. We hope you will choose to visit us again. Thank you.

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Reviewed March 5, 2014

I went to the hotel in February 2014
Spacious and confortable rooms, friendly staff good location.
Restaurant is very good. Excellent facilites, however, they charge for internet access.
Overall, a great and pleasant experience.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank JHD2407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this reviewResponded March 6, 2014

Thank you very much for taking the time to review us. We are very happy you enjoyed staying with us. We hope to see you again you return to Varanasi. Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2014

Totally good hotel iam mention only - points to improve phone maintence and only one plug point is is room should provide one more to charfge the cell Like food.but to add south indian dishes.totally good hotel.

  • Stayed: February 2014, traveled solo
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Review collected in partnership with Cleartrip
Thank ratho4321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this reviewResponded March 3, 2014

Thank you for your review. We appreciate your suggestions and will look into making the changes. We hope to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Surya, Kaiser Palace

Address: S 20/51 The Mall Road | Cantt, Varanasi 221002, India
Location: India > Uttar Pradesh > Varanasi District > Varanasi
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Varanasi
Price Range: $61 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Surya, Kaiser Palace 3.5*
Number of rooms: 65
Official Description (provided by the hotel):
Located in the Cantonment area, the Surya Kaiser Palace is accessible to the airport and railway station, as well as the Buddhist holy site Saranath and numerous Hindu temples on the holy river Ganga. Surya sits on a historical site of an ancient Nepali king's palace built in 1818, named Kesar Castle. Newly restored, this palace is for you to enjoy. A fine dining multi-cuisine restaurant, a unique cafe and juice bar, full service bar, banquet halls, and a swimming pool are all available. Each hotel room has a balcony with a view of the palace and the gardens, where you can dine facing this beautiful building. Surprisingly affordable hotel accommodations will delight and pamper you. Four unique levels of rooms allow you to decide which accommodation suits you best. Each room package has a complimentary breakfast buffet served daily and 24-hour room service. All guests may have full use of the pool, and access to the spa. At Surya Kaiser Palace it is our desire to provide a paradise where guests can relax, rejuvenate, and enjoy their stay. ... more   less 
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Also Known As:
Surya Hotel Varanasi

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