Actually the hotel is not that bad as it seemed to us, but the stuff at reception made everything to ruin the impression - we'd never stay here again!
They have wi-fi only at lobby area. But those 3 days we were staying there they had no connection at all. Have no idea why, maybe they didn't pay. Well, it happens, right? But what is the problem to say the truth to guests? Nope! They just observed us coming down every other hour for checking the connection, smiling and didn't say a word they had problems. I came to them every time asking when it would be solved. And they said there WAS internet, just some problems with my phone and laptop. A girl even showed me her telephone with working internet saying "You see? No problems with connection at all!". And this is what made me really furious - are you making a fool of me??? she showed me NOT wi-fi. Actually this lie made me so angry that I complained to our guide and only to him they admitted they didn't have any internet for 4 days!!! Try to imagine - they smiled every time we came down and checked it! They smiled and tried to persuade us we were stupid and couldn't get any wi-fy while they "had it". It is VERY disappointed and unprofessional, they wasted our time and made fools of us.
As for food - breakfast was ok, but I wouldn't recommend to go for dinner there. Maybe they cook indian food well, but we're tired of it and wanted some pizza, and what they brough us... well, wet dough with a bucket of tomato paste. Disgusting! Never tasted anything so terrible!
As for rooms - could be ok, but not very clean sheets. It was all (with the exception of the stuff) compensated with normal and hot shower :)))))
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- Also Known As:
- Meraden Grand Hotel