I booked the Ramada because the Radisson was full. The rooms on the club floor are ok, but the carpet is a little sketchy. My initial impressions were good. Easy check-in and polite bell-hops.... Big tv, good water pressure, free club lounge wifi. Then I tried to ask the concierge about basic transport availability and got bullied into booking an OVERPRICED hotel ghat tour. No matter what I said I wanted to do or unrelated questions I asked, they kept on insisting on booking me for their tour. When I tried to ask the front desk about it he smartly replied, "The concierge has already told you all the information." He told me price and time but that was about it. I promptly cancelled the tour and spent a very nice morning including boat ride and guide for about 40% of the 3000IRS that they wanted. Lunch at the Indian restaurant in the hotel was very good, though the waiter hovered over me very concerned that the food as too spicy...but thats not such a bad thing. Breakfast really tipped the scales though. 10 waiters giving all their attention to the food buffet and not the customers. I was there 30mins, filled my own water glass twice and only had the opportunity to ask for coffee when a waiter silently tried to take my plate away.
I guess this is a Ramada, but its focus is not on assisting its guests----kind of important in the service industry. This is not the service I've known in India either. I've felt the same high level of politeness and service in both the Taj Palace and in tea shacks in small alleys or on highways---yet not at Ramada Varanasi. Awful service and so so rooms make this a safe yet overpriced and aggravating hotel.
- Official Description (provided by the hotel):
- The Ramada Plaza JHV, a luxury hotel in Varanasi redefines hospitality beyond boundaries. Stylish spaces coupled with discreet luxury and impeccable service renders this Varanasi hotel a unique flavor. Lined with handpicked contemporary art throughout the public and private spaces and natural surroundings ensures a seamless blend of the rich culture of this rustic yet vibrant city with elevated standard of style, design and decor. State-of-the-art technology and amenities for commerce, leisure and relaxation makes the Ramada Plaza JHV hotel an ideal choice for guests seeking accommodation in Varanasi. The luxury rooms & suites are models of personal touch and superior amenities and services. Access to indulgent restaurants with world cuisine and Indian speciality restaurant, a day gym, spa and salon and spacious banquet rooms guarantee a gamut of innovative and inspired moments of celebration. The adjoining JHV shopping mall extends the freedom of options to multiplex, shopping & dine out with all time favourites like McDonald's & Pizza Hut. ... more less
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- Also Known As:
- Ramada Plaza Jhv Varanasi Hotel Varanasi
- Ramada Hotel Varanasi
- Ramada Varanasi
- Varanasi Ramada