We booked this place due to it's location (which is pretty good).
I had decided to splurge and book a "super deluxe" room for 2400rs. On arrival we were given two options. We could stay in our booked room for 2400 (1800 for the room and 600 for service) or just 1800Rs without the service.
For the record the service (600Rs) gives breakfast for two to the value of 300Rs, bottled water (2), softdrinks (2), two hours of internet (at 100Rs per hour!!?!?!?!), soap and toilet paper (yes, if you don't get this you don't get any paper, even if you are paying 1800Rs per night!!!!)
After one night we realised this was a complete ripoff and asked to just have the room without the service. Long story short, but the manager said it was easier for HIM to just put us in a cheaper room (900Rs) than to have to "change the paperwork". Somehow canceling our booking and changing rooms was easier than removing the service charge? When I mentioned that I was happy to pay 1800 for the same room, he said he did not care and that he would not lose any money because he was on a salary. We also had a future argument over use of the interenet which he decided experied after midnight each day. His great line was that he doesn't care whether customers are happy or not because he get paid anyway.
For the record the rooms themselves are fine - in fact the 900 room was almost as good as the 1800 albiet a few stories lower.
You just need to be aware that the manager can make your stay eextremely unpleasant and really doesn't care what you do or how you feel and will tell you as much regularly.
I have no doubt there are better choices.
- Official Description (provided by the hotel):
- Situated ideally in the crescent on the left bank of The Holy Ganges is The Scindhia Guest House just adjacent to Manikarnika (The burning ghat) offering excellent panoramic view of the river on both the sides.Breathtaking sunrise to the scintillating evening view of the river and the ghats can be enjoyed from all the available balconies in the property. Enchanting ringing of temple bells is simply nostalgic.AC / Non-AC rooms are neatly laid with attached toilets equipped for round the clock hot and cold shower. Super-Deluxe rooms have TV, Refrigerator and intercom too.Internet is available on demand.The Roof top (river view) restaurant offers sumptuous refreshments cooked under strict supervision in very hygienic conditions.Pick-up service on request is available from the railhead as well as the airport (Payable).Medical aid is available on call.As a policy matter, Scindhia Guest House does not allow consumption of Narcotic Drugs / intoxicants of any kind and nature within the property. ... more less
- Reservation Options:
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- Also Known As:
- Scindhia Guest House Hotel Varanasi