We enjoyed our stay at Hotel Rivatas - we stayed for 2 nights.
The hotel is about 10 minutes away from the Varanasi junction railway station. About 15~20 minutes to the ghat, depending on which ghat you go to.
A lot of auto rickshaws are in front of the hotel so you can negotiate.... (we didn't really have any problems but IF they don't give you the price you want or if they are not around, you can walk down to the JHV mall (1 minute away from the hotel - walk west), there are heaps of taxi/auto rickshaws there. We asked the hotel to pick us up from the train station first but their asking price was 600 rupees!!!!! so we just got a rickshaw at the train station and paid A LOT less (on average, you can go to the train station for 80 rupees from the hotel - but make sure to let them know which entrance you want to go, front or gate).
The breakfast was really good - wide variety...
Room was clean and spacious. They had a small fridge in the room but it wasn't really cold. The wifi works fine in the room. But they charge 150 rupees for 24 hours.
There is a swimming pool but the construction work is going on around the pool, so we didn't use it.
Overall it was a nice clean hotel. Customer service was pretty good, especially the restaurant staff (I wouldn't say all of them.. but most of them were quite nice). The only exception was the concierge lady who we asked about the restaurant recommendation and told us 'go to the mall, there are lots of nice restaurants' so we went - Mall only has McDonald's, Pizza hut & small dark food court with 4 or 5 shops. Clearly, she wasn't trying.... oh well.
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