We reached Varanasi from Lucknow and on our way we informed the manager to arrange a pick up taxi (Chargeable) from station to Hotel. The manager confirmed us about that and when we reached station the manager failed his commitment and suggested us to take a rickshaw to the Hotel. Next the rooms...the room was not at par to the rates. We checked in at 2 Pm and still the rooms were not ready. We had to wait half an hour before we could get in. The room category was superior room and the ac was not working. We had a booking for 3 nights and we complained about the ac on 1st Day and the engineers came on 3rd night. Lastly let me give u an idea about the service of the hotel. We had an order for lunch which was placed at 1:30 Pm on our 2nd day. The lunch was finally served at 4 Pm. The food rates are expensive and the quality was not up to the mark. If you prefer non-veg items then you have made a wrong choice.
But we will never forget the rickshaw puller named Asim.
- Official Description (provided by the hotel):
- Hotel Varuna is a 3 star boutique hotel located in the Sigra area of Varanasi. It is at a distance of a kilometer from the Varanasi Junction Railway Station. The hotel features spacious and modern rooms, exquisite Lounge's and restaurants, beautiful Gardens and is well-equipped with banquet facilities ideal to host conferences and weddings.Free Internet Access is provided over a Wifi Network throughout all areas of the Hotel. The hotel's contemporary architecture, warm hospitality and top-notch services are sure to please travelers for business and leisure. ... more less
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