I decided to go because all the guides are so enthusiastic ( and the people as well)
It was a catastrophy: first, when we arrived, we found out that they had forgotten about our booking ( i sent 5 e-mails in 2 weeks and they always said everything was in order). We ended up in a very bad room on the ground floor, without hot water, we always had to ask them to come to fix it, the shower was not working, in the morning we couldn' t sleep because the '' bedroom'' was in the corridor leading to the terrace. From 6.30 am, it was noisy with all the people going up for breakfast.
But the worse part is the hospitality, so bad, i have never had this before. Not a single smile, every time you ask them for something you can see how ''happy'' they are, they are so cold, it is not even funny.The worse welcome i ever had.
As they proudly say, they are full for months and it went up to their head . They forgot the most important thing: a minimal sense of hospitality. For the rooms, i cannot say as i didn't have the privilege to get a decent one!
At the end, when i told them that i was really not happy about the room because it was so noisy and bad, they said nothing, they just don't care. It's only business there.
- Official Description (provided by the hotel):
- Ganges View guest is one of best guest house in Varanasi or Banaras those are situated at unique oldest city in the world or holy pilgrimage cities in India located on the Banks of the Holy Ganges...... and so much ... more less