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“Good hotel” 4 of 5 bubbles
Review of The Gateway Hotel Ganges Varanasi

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The Gateway Hotel Ganges Varanasi
Ranked #5 of 73 Hotels in Varanasi
Certificate of Excellence
uk
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good hotel”
4 of 5 bubbles Reviewed March 21, 2014

This hotel is an island of luxury amongst the poverty and squalor that characterises much of Varanasi. The best feature of the hotel is the magnificent gardens and pool area where is is a pleasure to stroll and rest. Good food and attentive staff. The public areas are nice. You cannot ignore that the hotel looks somewhat tired and in need of refurbishment. This is reflected in the state of the corridors and the bedroom air con was particularly noisy. Road noise can be a distraction - recommend pool view room at rear of hotel. This hotel was fine for 2 nights 3* by UK standards.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank scottishdoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gatewayvaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review, March 25, 2014
Dear Guest,

Greetings from the city of temples!!

At the outset I would like to thank you for taking your valuable time in sharing your kind feedback. I am pleased to note that we met your expectations and you had a pleasant and comfortable stay with us.
This is a small note to assure you that we have noted your constructive feedback regarding noise of Air conditioning . The concern feedback has been duly shared with the team and we ensure for taking the corrective actions at our end.
I look forward to meeting you during your next stay with us at Varanasi.

Kindest regards,

Ahmar Siddiqui
General Manager
The Gateway Hotel Ganges, Varanasi
Nadesar Palace Grounds
Varanasi, Uttar Pradesh 221002 India
T 91 542 666 0001
F 91 542 250 1343
D 91 542 666 0011
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (195)
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Hyderabad, India
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed March 21, 2014 via mobile

We were visiting the Ganges and Varanasi both of which I found dirty and at times difficult. Coming back to the hotel was a breath of fresh air, the only place we ate in three days and the food is good. The staff were wonderful. I enjoyed that we were a drive away from the center of Varanasi - please don't misunderstand I enjoyed my trip but I think in big part it was having the ability to head back to this wonderful hotel and unwind from the day!

Stayed August 2013, traveled as a couple
Helpful?
Thank amanjeanwill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gatewayvaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review, March 25, 2014
Dear Guest,

Greetings from the city of temples!!

At the outset I would like to thank you for taking your valuable time in sharing your kind feedback. I am pleased to note that we met your expectations and you had a pleasant and comfortable stay with us.
I look forward to meeting you during your next stay with us at Varanasi.

Kindest regards,

Ahmar Siddiqui
General Manager

The Gateway Hotel Ganges, Varanasi
Nadesar Palace Grounds
Varanasi, Uttar Pradesh 221002 India
T 91 542 666 0001
F 91 542 250 1343
D 91 542 666 0011
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vannes, France
Level Contributor
124 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
3 of 5 bubbles Reviewed March 17, 2014

Stayed here 2 nights. Rooms are good. I only give 3 stars because the beds are too firm, more like hard, for my taste and my mattress had no mattress protector or pad on it -- shared a a room with 2 twin beds with a friend. Laundry service was good. And when we requested extra towels, they were promptly delivered. Buffet food was some of the best we had throughout our entire trip. Always fresh and served hot. A nice selection between Indian, Chinese and Continental is offered--something for everyone. Was too cold for us to use the pool facilities, but it looked nice! Staff are very friendly, and as was the case throughout India, you have to pass through a security screening when entering the hotel. I would recommend this hotel.

  • Stayed February 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank OTBPGourmet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gatewayvaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review, March 18, 2014
Dear Guest,

Greetings from the city of temples!!

At the outset I would like to thank you for taking your valuable time in sharing your kind feedback. I am pleased to note that we met your expectations and you had a pleasant and comfortable stay with us.
I look forward to meeting you during your next stay with us at Varanasi.

Kindest regards,

Ahmar Siddiqui
General Manager
The Gateway Hotel Ganges, Varanasi
Nadesar Palace Grounds
Varanasi, Uttar Pradesh 221002 India
T 91 542 666 0001
F 91 542 250 1343
D 91 542 666 0011
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 14, 2014

we stayed there for 1 nights when we went to see ganges river. the hotel is nice, the rooms large, the pool good and the food fine. the service is good too. they helped us arrange a sailing trip at the ganges to see the sunrise. that was a very beautiful and special trip.

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Johanne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gatewayvaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review, March 17, 2014
Dear Guest,

Greetings from the city of temples!!

At the outset I would like to thank you for taking your valuable time in sharing your kind feedback. I am pleased to note that we met your expectations and you had a pleasant and comfortable stay with us.
I look forward to meeting you during your next stay with us at Varanasi.

Kindest regards,

Ahmar Siddiqui
General Manager
The Gateway Hotel Ganges, Varanasi
Nadesar Palace Grounds
Varanasi, Uttar Pradesh 221002 India
T 91 542 666 0001
F 91 542 250 1343
D 91 542 666 0011
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Funchal, Portugal
Level Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed March 13, 2014

We selected this hotel based on Tripadvisor's reviews and travel agents tours throughout India and we had a good experience.
Overall the hotel has very nice gardens and security, attentive service and two restaurants where to you could opt for international or indian cuisine. The food quality is good (nothing special) and wines are very expensive.
We stayed at a Executive Room with garden view and slept well, however rooms have important worn out signs.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank G5P5S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gatewayvaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review, March 17, 2014
Dear Guest,

Greetings from the city of temples!!

At the outset I would like to thank you for taking your valuable time in sharing your kind feedback. I am pleased to note that we met your expectations and you had a pleasant and comfortable stay with us.
I look forward to meeting you during your next stay with us at Varanasi.

Kindest regards,

Ahmar Siddiqui
General Manager
The Gateway Hotel Ganges, Varanasi
Nadesar Palace Grounds
Varanasi, Uttar Pradesh 221002 India
T 91 542 666 0001
F 91 542 250 1343
D 91 542 666 0011
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
176 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed March 1, 2014

We had 2 nights at this hotel. Even though we were some distance from the Ganges, we were able to easily come in to experience the special times ie dawn and evening.
The hotel has a lovely décor and the café and restaurant very inviting. Food was very good and the staff exceptionally efficient and friendly. For such a big hotel, we found the staff exceptional in their service and always with a smile.
Our room was smallish but again very nicely decorated and bathroom was a good size.
What made this hotel special was the extensive gardens, was like an oasis. There was the Mango Orchard with big mango trees and then the fantastic herb garden that had all sorts of vegetables and herbs. Was wonderful to wander through. and you could see the gardeners at work and the staff picking them for use in the restaurant. The pool area was also lovely, but not the right season for a swim

  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank L_and_RBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gatewayvaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review, March 2, 2014
Dear Guest,

Greetings from the city of temples!!

At the outset I would like to thank you for taking your valuable time in sharing your kind feedback. I am pleased to note that we met your expectations and you had a pleasant and comfortable stay with us.
I look forward to meeting you during your next stay with us at Varanasi.

Kindest regards,

Ahmar Siddiqui
General Manager
The Gateway Hotel Ganges, Varanasi
Nadesar Palace Grounds
Varanasi, Uttar Pradesh 221002 India
T 91 542 666 0001
F 91 542 250 1343
D 91 542 666 0011
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salem, India
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 1, 2014

Taj Ganges Benares is truly an oasis in the desert . Benares being an old city with narrow roads , overflowing crowd offers this exceptional hotel in the heart of the City . Once you enter the Hotel , you will experience a different world. Beautiful Garden and the building itself is an architect's delight. Top Class eateries specially the food in the Indian Restaurant is just fantastic . Rooms are spacious. Good breakfast layout to cater for the European as well as the Indian Guests. Staff are extremely hospitable and offer great service at every possible opportunities.
An early morning walk in the Rose Garden is a great experience with the cold breeze coming from the near by Varuna river and also the chirping of the birds and the graceful presence of the colorful Peacocks helps to start a great day . For the Foodies do not miss the opportunity to visit the : Kachori Galli " and also as early morning or evening visit to the ghat and experience the arati .

  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rahul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gatewayvaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review, March 2, 2014
Dear Guest,

Greetings from the city of temples!!

At the outset I would like to thank you for taking your valuable time in sharing your kind feedback. I am pleased to note that we met your expectations and you had a pleasant and comfortable stay with us.
I look forward to meeting you during your next stay with us at Varanasi.

Kindest regards,

Ahmar Siddiqui
General Manager
The Gateway Hotel Ganges, Varanasi
Nadesar Palace Grounds
Varanasi, Uttar Pradesh 221002 India
T 91 542 666 0001
F 91 542 250 1343
D 91 542 666 0011
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Gateway Hotel Ganges Varanasi

Property: The Gateway Hotel Ganges Varanasi
Address: Nadesar Palace Grounds | Cantonment, Varanasi 221002, India (Formerly Taj)
Phone Number:
Location: India > Uttar Pradesh > Varanasi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 73 Hotels in Varanasi
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Gateway Hotel Ganges Varanasi 5*
Number of rooms: 130
Official Description (provided by the hotel):
Group-oriented mid-rise hotel centrally located on Raja Bazar Road at Nadesar Palace Grounds, on the banks of the Varuna River. ... more   less 
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