We made confirmation in advance, but they told us they overbooked at our arrival. In the end, we wasted 4 hours until we settled in an other acceptable hotel.
What we did earlier was;
- we made a phone call 2 nights earlier and they confirmed our reservation
- we made another phone call to book airport pickup one night before
- a driver the hotel arranged came to the airport to pick us up, but he didn't tell us it was overbooked so that we ended up going all the way to the hotel to find out we cannot stay there
I cannot believe how unprofessional they are. If you don't want to risk you time, this is absolutely not an option to book.
- Official Description (provided by the hotel):
- Hotel J S Residency Varanasi is an island of tranquility in the ancient city of Varanasi. Making the stay here truly unforgettable, are a whole range of modern amenities. Hotel J.S. Residency provides friendly, personal as well as exceptional service in comfortable surroundings to uphold the higher level of consumer satisfaction. Majestic exterior, pleasant interiors, luxuriously furnished rooms, with state-of-the-art facilities. Our hotel rooms are contemporary designed with elegant furniture. We have each and every service, which assures complete satisfaction to client and with a comfortable stay. Our staff and services will make you feel comfortable and cozy. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA and Agoda so you can book your J S Residency reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.