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“There's nothing better in Varanasi...” 5 of 5 bubbles
Review of Suryauday Haveli - An Amritara Resort

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Suryauday Haveli - An Amritara Resort
Ranked #3 of 76 Hotels in Varanasi
Certificate of Excellence
Phoenix, Arizona
Level Contributor
114 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 360 helpful votes
“There's nothing better in Varanasi...”
5 of 5 bubbles Reviewed November 18, 2011

I hope you like this review... this stay was part of a round-the-world trip that we're still on, so read on!

For everything that Varanasi is, this place is not. Varanasi is filthy, dirty, depressing, and a living example of what the caste system has done for India, which isn't much. For the world's 4th richest nation, they sure do treat other human beings worse than dogs and they could care less about anything but themselves.

But this place is a lot different - just steps away from the cremation Ghats and a river of sewage, this is heaven. This is not trying to be like the Taj hotel, instead this hotel is about the true Indian experience. The rooms are great, have everything you need (even safes!) and wonderful showers and excellent and quiet air conditioning. I'd strongly suggest that they get wall-mounted dispensers for shampoo, conditioner, shower gel, etc... it's just what 5-star hotels are starting to do these days, and it's the right thing to do.

Their internet was free, total bonus, and in my book this earns a free additional star on my reviews!

The service and experience were what truly made this experience.... pay for their car service from the airport, for sure, or you're bound to get lost. On our way, there was a group of people running behind our car with a dead body on the way to the cremation ghat, which was part of the experience! When we arrived we were greeted with a great ceremony - I'll leave it as a surprise as it should be. Their food was AMAZING, and the kitchen was as clean as any American kitchen, which is saying a LOT for India.... in India, always ask to see a kitchen, or don't eat at all! They had live music on the rooftop at night. The next day we took a guide out in the morning - they charge you a lot more, but we're talking $20 or $30 for two people versus $15 for two people if you were to barter on your own, but their guide was excellent and took us to many, many more places - I think he spent about 8 hours with us, on the river, then through town to different temples, and don't miss driving through the university to Shiva temple.

Again, this is a class act... a completely 5-star experience in every way. Splurge and spend the extra money - we stayed the following night at a guest house that was 1/4 the price and let me tell you, we thought we were in prison or hell, and we wished we could go back to this place but they were sold out.

A special thank you to Aman and the rest of the staff... for a 18 room property I think they have about 50 employees, and they're all very well qualified to do their jobs. Compare this to other hotels in India where many times the employees are not paid in anything but scraps of food, and you'll see there's a huge difference.

Oh also, they didn't seem at all concerned that we were two men in a relationship traveling together... this is not the case everywhere in India.

Room Tip: Any room is good... just as long as you can get a room here. We were on a waitlist for a second nig...
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Ben B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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459 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (155)
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English first
mumbai
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed November 14, 2011

We were 6 ladies in Benares for Dev Diwali (the elder two in the group were in their 70's and 80's respectively).
Our travel agent booked us months in advance, in this fairly new hotel, to experience, Dev Diwali, on the Varanasi Ghats
On the morning of the day we were to check in, we got a call from them to say, that we had been shifted to another hotel (Ramada, not on the Ghats) because of plumbing, sewage, and water problems in the rooms allotted to us! This made no sense as no normal hotel would wait till the very last minute to inform 6 ladies that they were going to be homeless when the problems had begun days before.

Since we were suspicious we personally visited the hotel, inquired about the occupancy status, and the problems being faced in the rooms and whether any guests had been shifted out due to unforeseen circumstances.

The front desk gentleman told us that there was 100% occupancy and all was in working order and no one had been shifted!

The manager, Mr. Prakash was summoned and he blatantly lied to us, refused to show us the rooms and conveniently shifted the blame to their head office in Banglore.

On this chaotic day, we 6 ladies were severely inconvenienced and remain shocked at their behavior, which displayed no ethics or morality. Our suspicion is that their VIP guests from the night before didn't leave or they received VIP guests on the day - either way they chose to bump off 6 ladies on Dev Diwali when it is virtually impossible to get alternative accomodation.

Never again, and forewarned is forearmed. This story has a happy ending because we got 3 rooms at the far superior Ganges View Hotel just by luck and chance.

  • Stayed November 2011, traveled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
13 Thank menaka s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed November 8, 2011

We thoroughly enjoyed our 4night stay at Suryauday Haveli. It is cosy and intimate while still catering for the buzz of life on the Ganges. Our room would have been great for two people but a little cramped for three, especially the small bathroom. Nevertheless, we declined an offer to move us to a larger room as we had become quite settled in our cosy surrounds. Despite a limited menu, the restaurant fare was fabulous and we ate there every night. The chef clearly enjoyed his role and was frequently in the restaurant checking customer satisfaction. The waiters nearly fall over each other trying to assist you, although language barriers sometimes led to fleeting reminders of scenes from Fawlty Towers (for those who know it). The location was brilliant, allowing us to wander through the smal alleys up to the main road (doing a little shopping on the way) and then catching a Tuk Tuk for about Rs100 up to the main ghat. After checking out the Golden Temple, markets, shops and the main burning ghat, we jumped into a boat which, for Rs500, took us straight back to Shivla. The haveli looks down on this ghat and we enjoyed many an evening drink on the balcony watching the routines of local people - washing themselves, washing their clothes and, indeed, the buffalo. This place is alive and we would not choose anywhere else to stay other than Suryauday Haveli. Our heartfelt thanks to Bhanu Prakash, GM, Kedar Ghosh and all the staff there for making our stay so pleasureable.

Room Tip: The south side is a little noisy due to an Ashram or similar nearby. Eastern side has views of Shiv...
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  • Stayed November 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JennJan22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
France
Level Contributor
161 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed October 28, 2011

The excellent and attentive staff and the restaurant (even with a limited menu) are the high lights. The rooms are very nicely appointed, but overall the hotel seems as if it is not quite finished. Right on the river and with a small balcony for viewing, one can see the activity of the Ganges without being involved. Very interesting experience, and again the staff took superb care of us, making sure we found our way through the streets, arranging boats, etc. Still, we thought it was a bit overpriced.

Room Tip: The room size and view vary, so try to look at one or two if possible.
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  • Stayed October 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cynthia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seoul, South Korea
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 19, 2011

First of all, I heartly hope to send my great appreciation to the staffs of Suryauday Haveli.
It was my first visit of Varanasi and I had no exact real informaition of that area. For their friendly help, I got some big tip and a kind of consolation. Actually Varanasi was totally chaos for me..gap of cuture and lifestyle, attitude to visitor..it was too rough to a single-woman traveller. If not their warm careful concern, I still have kept some part of bad memory of my journey. If you want guaranteed staying of Varanasi, you can choose the Suryauday Haveli. I'm sure you get some unique, safe, beautiful home style cozy accomodation. Especially, I recommend the excellent meal of Haveli. They serve you health,fresh, high quality thali (usual home meal of India). It wiil be your one of the best memory of India.
If you make some plan to visit India alone or with your beloved family, don't hesitate to choose the Suryauday Havely in Varanasi

  • Stayed September 2011, traveled solo
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank pskyla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 6, 2011

It was one of the best haveli's i have stayed in India and the proximity to the river etc was perfect . The rooms were nice and adequate in size very tastefully done . Would highly recommend this place to my friends and family . The staff are a plus point and very attentive .

Room Tip: Book a double Room as they are larger .
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  • Stayed July 2011, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Abilash1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Suryauday Haveli - An Amritara Resort

Property: Suryauday Haveli - An Amritara Resort
Address: Shivala Ghat B - 4/25, Varanasi 221001, India
Location: India > Uttar Pradesh > Varanasi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #3 of 76 Hotels in Varanasi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Suryauday Haveli - An Amritara Resort 3*
Number of rooms: 14
Official Description (provided by the hotel):
Suryauday Haveli on Shivala Ghats is a reflection of the spirit of the holy city of Benaras. The Haveli traces its history back to the early 20th century. It was built by the Royal Family of Nepal as a retreat for the aged. Its now been painstakingly put together again to provide the best ghat experience in Benaras. Your stay begins with a 15 minute boat ride upstream along the famous ghats of Benaras to reach the Haveli. The Haveli is also connected by small alleys and streets leading to the Famous Kashi Vishwanath Temple (15 minutes walk). ... more   less 
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