I stayed in hotel Buddha for 2 nights in September 2013. After reaching the hotel our all the expectations get washed. The location is very poor & severe concern to security. Now coming to services, we were two people & we were given single towel in the room. We had asked many times to the reception but nobody was interested to hear us. There was a person Mr.Singh was at the reception & for sure he is having no sense of hotel services or guest delights. He told us to manage with one towel only. We were promised 24 hrs AC service but half of our stay was without that because of heavy power cut in Varanasi & poor generator backup of the hotel. Rest inconvenience was ensured by the ongoing construction work in the hotel.
The standard of the hotel staff was like a lodge. I was surprised to see that there was only 3-4 staff in dirty clothes (without uniform) & they were doing all kind of work from luggage picking, room service, toilet cleaning even as a waiter. Truly unbelievable & horrible!!
The travel desk was only interested in making money by the means like shopping (silk), boat ride etc. The travel desk guy was constantly insisting us to go for silk shopping in muslim market to ensure his commission.
In nut shell they spoiled my tour & left me with unforgettable memories……..
- Official Description (provided by the hotel):
- Located in the heart of Varanasi, the hotel offers variety of luxurious rooms and suites for a comfortable stay. We serve a range of cuisine and provide our guests with an exclusive travel desk to design exciting tour plans. The facilities and quality of service we deliver makes us an equivalent to a 3 star hotel! ... more less
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