The hotel is very good for the price you pay. The staff is very friendly; they help you with everything. The punes will help you but expect you to pay them a tip everytime. If you pay them, they will look after you. There is a lift inside the hotel.
ROOM: Rooms are in good condition, athere is instant geezer for hot water and room heater is provided on request for the cold days. Only minor problems like some things have gotten old; such as, the buckets, towels, bedsheets, pillows and shower heads. The bedsheets are stained but at least dont smell dirty. I requested a pune to change the stained bedsheet and he brought a better one right away. I expect towels to be dirty in any hotel so I always take my own towels so that didnt bother me. TAKE YOUR OWN TOWELS. They also clean your room at any time if you request unlike other hotels who impose that rooms will be cleaned only upto 1 pm.
FOOD: The food is inexpensive and tastes great. Their Chai is amazing. Better than the chai I drink in Mumbai everyday. The punes will even bring you some fish fry or Tunday Kababs (famous Lucknow kababs) if you request them and pay them a tip.
LOCATION & TRANSPORT: The location though is bad. Its very nasty and dirty outside since its a railway station area and very difficult to find an Auto. Though if you request a pune he will bring you an auto and if you tell him where you have to go he will discuss a good price with the auto guy himself so you dont get ripped off. Autos in Lucknow are without meters and not easy to find. Always ask where you can find an Auto before you get down anywhere. You will always find autos near malls.
OVERALL: Overall my experience was great. If they can only take care of the minor problems like old buckets, shower heads, towels and bedsheets there will not be any hotel better than this. This is basically 5 star service without bull**** at a good price. Will come back if I travel to Lucknow again.