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“Great visit” 4 of 5 bubbles
Review of La Place Sarovar Portico, Lucknow

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La Place Sarovar Portico, Lucknow
Ranked #6 of 80 Hotels in Lucknow
Certificate of Excellence
Atlanta, Georgia, United States
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great visit”
4 of 5 bubbles Reviewed September 24, 2013

when we are in the Lucknow are, we enjoy staying at this hotel.
we have stayed here many times over the years
In fact have recently returned from a visit .. what I enjoyed the most was the Asst Mgr and Receptionist clerk recognizing me and greeting me by name (considering a 6 month gap between our visit)

the rooms are consistently clean
the only challenge we had was with the connectivity of the wifi... which they did their best to fix and the staff did explain the reason was that they were upgrading their system to be more secure

when our travels bring us to Lucknow, we will definitely stay here. I would greatly encourage others to stay here as well.
rooms were clean + staff polite + food great + rooms safe + staff helpful with our needs
easy to communicate via email as well (quick responses)

Room Tip: rooms on 3rd floor are my preference
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Philip C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ranjan Kr D, General Manager at La Place Sarovar Portico, Lucknow, responded to this review, September 25, 2013
Dear Guest,

Greetings from Lucknow.

It is always a pleasure having you as our guest and we would like to thank you for your patronage.

Me and my team thank you for your kind feedback. We shall strive even harder to try and exceed your expectations.

I apologize for the wi fi issues, that you faced during your stay. As discussed with you, we have installed a new security system for securing the hotspot.
The issues have been addressed and sorted out.

Await your next visit to Lucknow.

Warm Regards

Ranjan Kumar Das
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

291 reviews from our community

Traveler rating
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    64
    17
    5
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Gurugram (Gurgaon), India
Level Contributor
349 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 bubbles Reviewed September 23, 2013

The overall stay at the hotel was pretty good, yet the rating's just average. Mainly because of the two reasons.
One: We had requested for an early check in, and after waiting for one and half hours we were led to a room, which we feel was not used for the last one year!! Though it was changed on repeated request (which needed to be taken up to a level of almost a threat) we were offered a different room after a couple of hours, the new room was better, but was perfect for a corporate visit, not a leisure one.
Second: Room service brought in a cold dinner, and a bit different from what we were expecting as per the placed order!!
Otherwise, the location is excellent if one wants to stay in the heart of the city very close to the old city and near to the hustle bustle. The stay was comfortable, the breakfast spread good enough and tasty. And overall service a bit erratic, sometimes excellent, and on some situations pretty ordinary.
Overall, not recommended for leisure travel.

Room Tip: If alloted Room 108, better stay in the pavement. Try to get a room on the upper floor, and if you g...
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  • Stayed September 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Debopam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ranjan Kr D, General Manager at La Place Sarovar Portico, Lucknow, responded to this review, September 24, 2013
Dear Guest,

Thank you for your feedback.

I would like to apologize for the inconvenience caused to you during your stay.

The early check in is always on availability as our checkout time is generally 12noon. Usually we are able to manage rooms for early check in requests. However some days wherein we see a full house the previous night and if their check outs gets delayed, the early check in becomes a little difficult.
That is very reason hotels charge a extra premium for early check in request.

The room service order taker and the server has been identified and necessary action has been taken.
I apologize on behalf of my team for this mistake.

I am glad that we could do some service recovery and exceed some of your other expectations.

We shall take care in the future.

Assuring you of our best services.

Warm Regards

Ranjan Kumar Das
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ahmedabad, India
Level Contributor
61 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed September 20, 2013

It is good hotel in okay okay location. One shopping mall is 10 minutes walk from this hotel. But nothing much can be done around this hotel. Nothing much activity if you have gone with family. Good choice for business travellers.

  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BhavinMOza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ranjan Kr D, General Manager at La Place Sarovar Portico, Lucknow, responded to this review, September 24, 2013
Dear Guest,

Greetings from Lucknow!!

Thank you for your kind feedback and appreciating our services.

Lucknow has a lot to offer for families and leisure travels. It is revered for it prehistoric monuments and mouth watering delicacies.
Some of the monuments like Bara Imambara, Chota Imambara, jama masjid,Residency building,Rumi Darwaza which are within the 5 km radius of the hotel.

Please do mail me your itinerary and i shall plan a complete 2 days sightseeing for you in lucknow.

Warm Regards

Ranjan Kumar Das
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed September 9, 2013

Centrally located. Clean. Average rooms. Reasonable food. Courteous staff. Good connectivity to other parts of the city. Transport available easily. Nice restaurant and good food. Relaxed chacek in and checkout timings

Room Tip: Average hotel.
See more room tips
  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PDixit2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ranjan Kr D, General Manager at La Place Sarovar Portico, Lucknow, responded to this review, September 9, 2013
Dear Guest,


Thank you for your feedback.

It gives us immense pride and happiness, that you liked our hotel and services. Your kind words of appreciation motivates us to strive harder in exceeding our guests expectations.

Thank you for patronizing La Place Sarovar Portico, Lucknow

Warm Regards

Ranjan Kumar Das
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
Level Contributor
636 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 338 helpful votes
4 of 5 bubbles Reviewed August 24, 2013

This hotel is in an excellent location near the main street of Lucknow. Lucknow has one of the few western style 19th century main streets in India which is well kept and very intact. The hotel has nice quiet rooms with comfortable beds and all the amenities. The staff are very nice and helpful and the atmosphere is good. Trips and tours are easy to arrange and reasonable and for example I rented a car to tour the sites of the city on one day and then rented a car and went to Varanasi (Benares) on another day. The only drawback I found was the food. There are buffets that are expensive and rely on cheaply made products like noodle and rice dishes. The strawberry shortcake was actually jello and the chocolate cake tasted as if it came from a supermarket. The complementary breakfast was also not as good as other hotels. Despite this I would recommend this as a good place to stay and hope they increase the kitchen's budget.

Room Tip: Ask for the thrid floor.
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  • Stayed August 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DohaInternational
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ranjan Kr D, General Manager at La Place Sarovar Portico, Lucknow, responded to this review, September 9, 2013
Dear Guest,

Thank you for taking some time out of your busy schedule to give us your feedback.

Me and my team are very glad that we could surpass your expectations.

We shall continue our endevour to satisfy every guest staying with us.

Thank you for patronizing La Place Sarovar Portico, Lucknow

Assuring our best services at all times.

Warm Regards

Ranjan Kumar Das
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
5 of 5 bubbles Reviewed August 24, 2013

Well the hotel is located in the heart of city !! shoping places nearby, station is nearby . historical places nearby. Starting from the front the reception people were very supportive and the girls are attractive as they served a nice hospitality. Food was good and service staff were very nice as they had given a excellent service. Housekeeping was ok . Mr VARUN The reservation manager given a good rates as we were making a booking from make my trip but he offered us a good and valuable rates including the dinner buffet that was excellent as he had promised . He personally taken care of us and shows a good hospitality. Check out was gud . Nice hotel with excellent staff !! will be visiting next month for sure and will be staying in this hotel only...

Room Tip: Nice hotel with excellent staff !!! Excellent reservation staff who cares for a valuable money
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank imaginemyself m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ranjan Kr D, General Manager at La Place Sarovar Portico, Lucknow, responded to this review, September 9, 2013
Dear Guest,

Thank you for your kind words of appreciation.

We do take all efforts to see that our guests have a very comfortable stay and we are very glad that we were able to exceed your expectations.

We thank you for patronizing La Place Sarovar Portico, Lucknow and await for your next trip to Lucknow.

Assuring of our best services.

Warm Regards

Ranjan Kumar Das

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed August 18, 2013

The hotel is located at a 10 minutes walk from the famous HazratGanj. Everything is at an arm's distance from there, food, shopping or airport. Rooms are of a decent size with clean and warm ambience. Food in breakfast is also ok, with better service the hotel is a super hit.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank SumitaBajaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ranjan Kr D, General Manager at La Place Sarovar Portico, Lucknow, responded to this review, August 20, 2013
Dear Guest,

Thank you for your kind feedback.

We are very glad that you had a pleasant and comfortable stay.

Thank you for patronizing La Place Sarovar Portico, Lucknow

Assuring you of our best services at all times.

Warm Regards

Ranjan Kumar Das
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Place Sarovar Portico, Lucknow

Property: La Place Sarovar Portico, Lucknow
Address: 6, Shahnajaf Road | Hazartganj, Lucknow 226001, India
Location: India > Uttar Pradesh > Lucknow
Amenities:
Business Center with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#8 Best Value Hotel in Lucknow
Price Range (Based on Average Rates): $
Hotel Class:3 star — La Place Sarovar Portico, Lucknow 3*
Number of rooms: 50
Official Description (provided by the hotel):
La Place Sarovar Portico is located on 6, Shahnajaf Road in Lucknow. Lucknow is connected by daily flight from major towns and cities of India. The hotel is located in the heart of the city and a stone’s throw from Hazratganj, the commercial hub of the city. You can choose from 50 tastefully decorated and spacious rooms across Deluxe Room, Junior Suite and Executive Suite categories. Each room is equipped with an individually controlled air-conditioner, hair dryer (on request), refrigerator/mini bar, tea and coffee maker, satellite television, an attached bath complete with toiletries and attended to a round the clock room service. ... more   less 
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Also Known As:
La Place Sarovar Portico, Lucknow Hotel Lucknow
Park Inn Lucknow

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