We stayed at the Golden Tulip - sorry, Tulip Inn (recently converted to 4-star Golden Tulip which is essentially a new building adjacent to the 2/3-star old inn) - for 2 nights and were completely disappointed. The list is endless: 1) we were asked to stay in the old Tulip Inn building saying that the new building is not operational - which we later found out was up and running and was being offered to only foreigners. 2) My room was stinking when i entered for the first time as if someone had smoked prior to my entry - even though it was a non-smoking room! The floors were stained and dirty - making the entire appearance disgusting. 3) The AC was not functioning properly and was stuck at a very high temperature. 4) The cable was automatically switching off and on during our stay - and there was no redressal to our complaints. 5) Service was poor during breakfast - we ordered for tea and it did not arrive for at least 10 mins - eventually, we had to leave w/o it. Overall, I recommend to avoid this hotel as it tries to fleece Indian travelers in the name of a 4/5 star property. Only if they promise you a room in the new building, you might eventually manage a better experience.
- Official Description (provided by the hotel):
- Louvre Hotels Group, 5th largest hotel company in the world, with 6,000 hotels worldwide, offering 6,50,000 rooms across 61 countries is a major player in the global hotel industry which operates a complete portfolio of 6 brands ranging from 1 to 5 stars: Première Classe, Campanile, Kyriad, Tulip Inn, Golden Tulip and Royal Tulip. Louvre Hotels Group is owned by Jin Jiang International Co. Ltd., one of China’s leading travel and tourism conglomerates. ... more less
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