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“KAMCHALAU”

Hotel Charans International
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Hotel Charans International
Ranked #60 of 94 Hotels in Lucknow
Reviewed August 11, 2013

Service was good. Room was well managed but I wonder why the basic amnities like toilet soap were not available.They told that we can not do anything in this matter. the Room is prepared according to the instruction given by cleartrip. Location was very good especially if you have to depend upon public transport.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Cleartrip
Thank P K D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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16 - 22 of 30 reviews

Reviewed March 28, 2013

I book hotels through irctc website but the website also hire another site to book it for me. This is very dirty hotels with bad service. Unfortunately I tried to leave it within an hour but I accept my fault during booking. Once you book it online, you will lose faith on online hotel booking system.

Room Tip: Please check booking suggestions on another website and check how many of them recommend it for u.
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  • Stayed: April 2012, traveled with family
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5  Thank Babbu P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rishi r, Manager at Hotel Charans International, responded to this reviewResponded March 30, 2013

dear guest thank you for taking out your valuable time to review our services . we were very disheartened to know about the problems faced by you during your stay with us . please feel free to call me any time @ 9919317750 for your complaints & feed back & even for your future reservations. we would request you not to carry a similar image of us & give us another opportunity to serve you back . we would ensure that your future stay is comfortable & i would like to meet you personally & discuss the problems in detail. all our team members apologize for our shortcomings & are determined to improve .
regards
rishi
9919317750

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Reviewed February 26, 2013

I visited lucknow last month for some personal work with my family.... We stayed at hotel charan's international for 3 nights... My family n I were really pleased with the kind of services offered. We had taken one deluxe room.. Which had 2 windows one in the room n 1 in the bathroom. The food was delicious at charan's.. The offer room service and also hv a Mehfil restaurant where one can dine in. As it lies in vidhan sabha.. Everything was easily accesible to us... The main hazratganj market.. Food joints.. Zoo.. The hotel staff was kind enough to arrange for a taxi for us,which made our shopping trips quite easy. The staff of the hotel was very courteous n helpful... The beddings also changed every morning n quite clean sheets were given. Which was a good thing as I like my surroundings t be hygeniec. All in all it was a good experience n worth the price.

Room Tip: The rooms on the 2nd floor are quite comfortable.
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  • Stayed: January 2013, traveled with family
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1  Thank Up21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2013

I had stayed in this hotel for a night the hotelis in bad condition. Its a old hotel which requires renovation. The only plus point is its location . The hotel and the staff requires a management and renovation training. Do nt go unless you are helpless...

  • Stayed: February 2013
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4  Thank grnk11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rishi r, Manager at Hotel Charans International, responded to this reviewResponded March 30, 2013

dear guest thank you for taking out your valuable time to review our services . we were very disheartened to know about the problems faced by you during your stay with us . please feel free to call me any time @ 9919317750 for your complaints & feed back & even for your future reservations. we would request you not to carry a similar image of us & give us another opportunity to serve you back . we would ensure that your future stay is comfortable & i would like to meet you personally & discuss the problems in detail. all our team members apologize for our shortcomings & are determined to improve .
regards
rishi
9919317750

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 16, 2013

Wasn't really all that nice. Location was fine, and because it was off the street, it was fairly quiet. However, the room I had sucked. There were 2 windows, one that opened onto the service hallway where the light was on and people were always talking, and the other a tiny one in the bathroom that was useless and opened up onto the same hallway. Because both of these windows could not be used, the room was exceptionally stuffy. Despite it being a cool night in February, I had to turn on the AC and fan to get any time of air circulation. Also, because the door doesn't sit square on the frame, there is noise coming in from the outside hallways whenever anyone is around. Luckily, I only stayed one night, but I won't be going back. The bed was uncomfortable, and the sheet were old, but clean. The bathroom didn't have any sweeper to get the water off the floor, so after having a bath, there is no way to dry the bathroom out, adding to the stuffiness and humidity of the room.
The staff was nice however, and recommend a good restaurant nearby.

  • Stayed: February 2013, traveled on business
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1  Thank Cali-2-India
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rishi r, Manager at Hotel Charans International, responded to this reviewResponded March 30, 2013

dear guest thank you for taking out your valuable time to review our services . we were very disheartened to know about the problems faced by you during your stay with us . please feel free to call me any time @ 9919317750 for your complaints & feed back & even for your future reservations. we would request you not to carry a similar image of us & give us another opportunity to serve you back . we would ensure that your future stay is comfortable & i would like to meet you personally & discuss the problems in detail. all our team members apologize for our shortcomings & are determined to improve .
regards
rishi
9919317750

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2013

We didn't set off on a good footing as we booked a executive deluxe and was given a standard room, very small and full of flys. After complaining and after some heated debate at reception they finally accepted that we had booked the EDelux room. Although the room was bigger with more facilities, they had seen better days and were shabby. The bathroom was dirty and my husband killed a rather large cockroach and kicked it under the bed so I wouldn't see it or we would definitely have not stayed. The bar attached to the hotel was good as was the food. There was reasonable access to the station and being set back from the road it was quiet. After our initial set back with staff, their attitude did improve during our stay. No Wi fi, but access to the Internet available behind the reception desk at a price of 100 rupees.

  • Stayed: February 2013, traveled as a couple
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Review collected in partnership with Cleartrip
1  Thank Anthony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rishi r, Manager at Hotel Charans International, responded to this reviewResponded March 30, 2013

dear guest thank you for taking out your valuable time to review our services . we were very disheartened to know about the problems faced by you during your stay with us . please feel free to call me any time @ 9919317750 for your complaints & feed back & even for your future reservations. we would request you not to carry a similar image of us & give us another opportunity to serve you back . we would ensure that your future stay is comfortable & i would like to meet you personally & discuss the problems in detail. all our team members apologize for our shortcomings & are determined to improve .
regards
rishi
9919317750

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2013

Hotel Charans International place we visited in Jan 2013, we really appreciate its location very close from Rly Stn., & Airport. The best part is all prime market areas & malls are near by. And the hotels hospitality is homely along with the quality of food is marvelous, final we enjoyed during our visit at Lucknow. (Kapoors from Dehradun)

  • Stayed: January 2013, traveled on business
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1  Thank pankaj23jel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rishi r, Manager at Hotel Charans International, responded to this reviewResponded February 13, 2013

We would like to thank you for your stay at hotel charans international & for taking out your valuable time for your feedback. We would like to see you back at lucknow & hotel charana international ahead in future. You can directly call me at 9919317750 for your suggestions & feed back & even for your future reservations .
Thanking you
Regards
Rishi
Reservations
Hotel charans international
9919317750

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Additional Information about Hotel Charans International

Address: 16 Vidhan Sabha Marg, Lucknow 226001, India
Location: India > Uttar Pradesh > Lucknow District > Lucknow
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #60 of 94 Hotels in Lucknow
Price Range: $20 - $33 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Hotel Charans International 1*
Number of rooms: 82
Official Description (provided by the hotel):
Hotel charans international is located in the heart of the city opposite to bapu bhavan , walking distance to civil Secretariat. Their are 82 well appointed room with free wifi,attached bath,mini bar,free parking,in room dining & many more just to add a few. ... more   less 
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