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“fast room service with hygienic food”

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Charans Club and Resorts
Ranked #37 of 85 Hotels in Lucknow
Lucknow, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“fast room service with hygienic food”
Reviewed May 2, 2013

it was 2 night pleasant stay in charan hotel....nice and spacious room...with clean toilets...clean lobby....hotel staffs are swift... they value guest...instant reply of queries...rates are reasonable... swift service.... hygienic food....

always my first choice to stay in this group hotel............keep it up.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shaswatsingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rishi r, Manager at Charans Club and Resorts, responded to this review, May 2, 2013
We would like to thank you for your stay at charans club & resort & for taking out your valuable time for your words & appreciation. We would like to see you back at lucknow & charans club & resort ahead in future. You can directly call me at 9919317750 for your suggestions & feed back & even for your future reservations .
Thanking you
Regards
Rishi
Reservations
Charans Club & Resort
9919317750
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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50 reviews from our community

Traveler rating
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    8
    4
    4
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8
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 1, 2013

During my stay at charans resort in Apr 2013 it was the experience for nice homely hospitalty which I never feel before at any resort.

We wish to visit here again soon. I thank mr kapoor and his staff for his hospitality and cooperation.
Mr rishi is always axcessable on phone and is verry helpfull you can cal him any time for any needs
This place I would suggest to all who like open and green places

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank packwl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rishi r, Manager at Charans Club and Resorts, responded to this review, May 2, 2013
We would like to thank you for your stay at charans club & resort & for taking out your valuable time for your words & appreciation. We would like to see you back at lucknow & charans club & resort ahead in future. You can directly call me at 9919317750 for your suggestions & feed back & even for your future reservations .
Thanking you
Regards
Rishi
Reservations
Charans Club & Resort
9919317750
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 29, 2013 via mobile

Stayed 1 night filthy room rubbish everywhere in gardens and eaten alive by mozzies won't be back. Bathroom was disgusting looked like toilet had never been cleaned and the restaurant smelled. Front desk man hardly looked up from his paper when we checked in. Only good point was the old man that did the room service he seemed to be trying and smiled even though his English was not great.

Stayed April 2013
Helpful?
1 Thank Jim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rishi r, Manager at Charans Club and Resorts, responded to this review, May 2, 2013
dear guest thank you for taking out your valuable time to review our services . we were very disheartened to know about the problems faced by you during your stay with us . please feel free to call me any time @ 9919317750 for your complaints & feed back & even for your future reservations. we would request you not to carry a similar image of us & give us another opportunity to serve you back . we would ensure that your future stay is comfortable & i would like to meet you personally & discuss the problems in detail. all our team members apologize for our shortcomings & are determined to improve .
regards
rishi
9919317750
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Lucknow hotels

New Delhi, India
Level Contributor
180 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
Reviewed April 5, 2013

I have choose this property after reading reviews from our community and found once again value of these reviews as my stay was excellent. What you can expect in a budget of INR 2000 in a city like Lucknow which is almost overpriced particularly in terms of hotel room tariffs. Here you find a place with peace and spacious rooms along with comfortable bed and washrooms. Although room service is a bit slow but overall i will rate this property as very good to excellent.one more thing i would like to add here that Mr Rishi the manager of this property has called me personally in this mornig just to check wheather my stay here is a pleasent one not and if i am feeling any problem just call me directly, This property is having other facilites like Swiming Pool/ Spa/Kids activity zone which i havent used.
Bar and restaurent rates are quite decent and food quality is also good. i would like to stay here once again and will recomend this property to try atleast once.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vijay y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rishi r, Manager at Charans Club and Resorts, responded to this review, May 2, 2013
We would like to thank you for your stay at charans club & resort & for taking out your valuable time for your words & appreciation. We would like to see you back at lucknow & charans club & resort ahead in future. You can directly call me at 9919317750 for your suggestions & feed back & even for your future reservations .
Thanking you
Regards
Rishi
Reservations
Charans Club & Resort
9919317750
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MATHURA
Level Contributor
124 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 357 helpful votes
Reviewed March 28, 2013

This review of Charans Resorts, Lucknow is long-overdue as my 2nd visit was done there on end of Jan’13 just immediately after my 1st one a month before, hence could not post my review at this site immediately.
Anyhow, the stay was pleasant, the service was courteous, the two rooms given this time (nos 9 & 10) are even better than the earlier ones (nos 5 & 6) which were also good, the food was nice, service was prompt and overall it was a wonderful experience. Not to say that it was value for money and a bargain.
We missed Munna Chacha though, the adorable man.
Mr Pankaj Kapoor who manages the show here is wonderful. Mr Rishi as ususal is very approachable, co-operative and caring. He keeps a track while we were coming in night.
We did have a slight, small unpleasant experience at the reception during check-out. But everything has a learning lesson for us. Through this only we came to know that the nearest ATM is SBI near Chinhat Police Station, but it is around 1-1.2 km away (not so near from the hotel). Anyhow, Mr Pankaj managed the situation and overall the thing was under control. But I hope Mr Arya, who mans the reception in morning, will be able to differentiate between regular and loyal customers with others. And my request to Charans is to kindly check and ensure that their card-swiping machine works OK. From a boarder’s point of view, I think it’s always essential for us not to solely rely on debit cards and always have sufficient ready cash in hand especially during check-outs.
But bygone is bygone, and these types of small aberrations are insignificant and do nothing to belittle Charan’s reputation. Even now, I vouch for Charans and will never think of any place other than Charans if I want to stay in Lucknow. Kindly refer my earlier review of Charan’s. With Mr Rishi and Mr Pankaj at the helm of affairs, Charans Resort has all the potential to be the number one staying place in Lucknow.

Room Tip: Room No 9 & 10 are even better than Room No 5 & 6 where we stayed in our first visit in Dec...
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KINGSHUK S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rishi r, Manager at Charans Club and Resorts, responded to this review, March 30, 2013
We would like to thank you for your stay at charans club & resort & for taking out your valuable time for your words & appreciation. We would like to see you back at lucknow & charans club & resort ahead in future. You can directly call me at 9919317750 for your suggestions & feed back & even for your future reservations . we apologise for the problem you faced during checkout & for the credit card machine not working . your review has been conveyed to our staff & they are sorry as well for the inconvinience . please let us know when you wish to come back again so as we can make suitable arrangements for your stay . our staff is thankfull to you as they have a very plesent time with rocksy & like to see him more offen .
Thanking you
Regards
Rishi
Reservations
Charans Club & Resort
9919317750
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lucknow, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 9, 2013

I was stay there 2 days & and it was a very good experience for me,it was located at very peaceful place,it was very need tidy,room service was very quick & make delicious dishes.same day laundry facility are also available & restuarant ,bar & spa is there.taxi available on call.and the staff is very helpful.kj;dfjieofjdkjfdfuoidfjkljf;alfkfe0rfioshflkasjn;lfml;samfl;sakf;lsajf;lsamflsamf;lsajfkjfhshdjshlksndjshukdhsfklsanfskfjikhnlksnfk

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shivang S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rishi r, Manager at Charans Club and Resorts, responded to this review, February 13, 2013
We would like to thank you for your stay at charans club & resort & for taking out your valuable time for your words & appreciation. We would like to see you back at lucknow & charans club & resort ahead in future. You can directly call me at 9919317750 for your suggestions & feed back & even for your future reservations .
Thanking you
Regards
Rishi
Reservations
Charans Club & Resort
9919317750
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lucknow, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 24, 2013

We spent 3 nights at charans club and resort.... I cannot fault a thing. It was a peaceful resort.... the room we stayed in was lovley and very clean, bathroom having all amenities.... restaurant service was very swift.... staff were very friendly and helpful.....excellent place to stay

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shaswatsingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rishi r, Manager at Charans Club and Resorts, responded to this review, January 24, 2013
We would like to thank you for your stay at charans club & resort & for taking out your valuable time for your words & appreciation. We would like to see you back at lucknow & charans club & resort ahead in future. You can directly call me at 9919317750 for your suggestions & feed back & even for your future reservations .
Thanking you
Regards
Rishi
Reservations
Charans Club & Resort
9919317750
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Charans Club and Resorts

Property: Charans Club and Resorts
Address: Faizabad Road, Opp Akashwani Kendra | Opposite Akashwani Kendra, Chinhat Crossing, Lucknow 226017, India
Location: India > Uttar Pradesh > Lucknow District > Lucknow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #37 of 85 Hotels in Lucknow
Price Range (Based on Average Rates): $
Hotel Class:1 star — Charans Club and Resorts 1*
Number of rooms: 5

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