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All reviews taj mahal tdi mall buffet breakfast bed was very comfortable night stay nice hotel couple of nights mini bar stayed here for nights room service is nice stay golden triangle tour wifi india wedding kms
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Reviewed December 14, 2013

I stayed at this hotel on a tour, it was clean, quiet and comfortable. The food in the dining room was delicious, and it was less than 10 minutes to the Taj and the Agra fort. Wifi only in the lobby, but it was a very good connection (which I prefer vs. other hotels I've stayed at in India where the connection was very poor). Very polite staff, and a friend used the spa services and they said they were great!

  • Stayed: October 2013, traveled solo
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Thank FoggyBridges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyaleAgra, Guest Relations Manager at Hotel Royale Residency, responded to this reviewResponded November 10, 2015

Dear Guest,
Greetings from the city of the Taj!

Thank you for taking the time to share your review on Trip Advisor.

I would like to take this opportunity to thank-you for choosing Hotel Royale Residency, Agra.

I am pleased to read that you had an excellent stay with us.

Your appreciation has been conveyed to our team and we are sure that your recommendation will go a long way in encouraging them

We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our services.

Thank you for your recommendation and we hope to welcome you back again in the not so distant future.

Yours sincerely,
Abhijeet Rodricks
Guest Relations Manager
+91 9837892058
info@hotelroyaleresidency,com

Hotel Royale Residency

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2013

Service ok. Worst part was poor bathroom maintenance. Cockroaches in bathroom. Shower tub not draining. Stinking of urine in the bathroom. Door to bathroom jammed close. Cups for coffee/tea in room were dirty. Last customers review was still in room, so they do not care about reviews filled by guests. Do not waste your money here. I feel bad for people working there because service is good, but they will not get any good tips for their hard work.

  • Stayed: December 2013, traveled with family
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4  Thank Kamini1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royale-Residencyagra, Guest Relations Manager at Hotel Royale Residency, responded to this reviewResponded December 13, 2013

Dear Guest,

Thank you for taking out time to post your reviews on Trip Advisor. It is with regret that I note the disappointment with various aspects of room, for which we sincerely apologies.
Your feedback is taken very positively, and seriously as it enables us to improve our services, which we endeavor to provide to all our guests.

We sincerely apologize once again, We have no excuses to offer, but believe that we have failed to provide you the service expected of us.

As requested to you personally, please do contact me whenever you travel to Agra next.

My team and I look forward for an opportunity to make your next stay a positively memorable one.

Thank you,

Yours sincerely,
Aabid Khan
Reservation Manager
+91 9837892058

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Reviewed December 9, 2013

if you are on a budget then it's a decent place. expect no frills though so its alright if ure going to be out sight seeing. the room was decently clean. the major plus is the hotel offers free wifi in the lobby area. The free buffet breakfast offered was very basic. If you're willing to spend a little more and need some luxury, would suggest staying in some of the 5star hotels in agra .

  • Stayed: January 2013, traveled with family
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Thank Deepanair223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royale-Residencyagra, Guest Relations Manager at Hotel Royale Residency, responded to this reviewResponded December 14, 2013

Dear Guest,

Thank you for taking out time to post a review on Trip Advisor.

We have taken careful note of your comment regarding the overall hotel. It is distressing to note that you did not enjoy your stay and we sincerely apologies for this.

we do hope the you will give us chance to showcase our hospitality and service.

With Best Regards,
Aabid Khan
Reservation Manager

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review_provider_goibibo_b9
Faridabad, India
52
Reviewed December 6, 2013

  • Stayed: November 2013, traveled as a couple
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Royale-Residencyagra, Guest Relations Manager at Hotel Royale Residency, responded to this reviewResponded December 14, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 4, 2013

Room Tip: dont have any.
  • Stayed: December 2013, traveled on business
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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