This review is from our stay a few years back and hopefully things may have changed. We had a terrible experience overall with this hotel from the moment we stepped in. The reception desk had at least 4 staff members on duty when we came in around 7pm. There was no line or guests waiting at the desk yet we had to wait for a half hour before they acknowledged us. While staff was efficient when we finally got service they wanted to hold our passports while we were staying there. I flat out refused and after some back and forth the manager stepped in and said it was not required. We finally got in the room and it smelled like insecticide. By this time it was too late and we were too tired to look for another place and we just wanted to crash for the night. We woke up around 4am to get some water and thats when my wife noticed bedbugs! I tried calling up room service and no one answered. Luckily we were not bitten. This was pretty much the end of our stay. We showered, got dressed and checked out. Nobody at the front desk cared when we complained which did not surprise us. Clearly this hotel is poorly managed and is surviving by just fleecing foreign travelers who are lured here by cab drivers.
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- Also Known As:
- Chanakaya Hotel Agra