I booked this hotel at 9 P.M and reached the hotel at 12 at night. I was shocked to hear from manager that they have not recd. the mail so, they can't give you the room. After Giving them voucher from agoda then also they did not agree. After a long argument they agree to give room.
. Hotel Staff/managers are untrained. Beds are noisy and toilets broken. Basic things are not in place (eg broken beds and broken toilet flush).
there was a mold in there, so we couldn't unpack bags... Safe in our room was broken, staff didn't really care about any of this. We found staff very impolite, not helpful, incompetent. Actually staff ruined our stay in Agra. In the end receptionist (which introduce himself as a manager) said that 'nothing can be done for us because hotel is NOT responsible for the way how staff deal with us...' DISGUSTING EXPERIENCE. We stay in 6 different hotels, some of them were much cheaper and we enjoyed our time in all of them...
We had twice problems with AC, it took them around an hour to fix it
It was the worst hotel which we ever stay in!!! For this price u can definitely find much better place.
Stay away from this very old property.
- Official Description (provided by the hotel):
- THE GRAND IMPERIAL AGRA The Grand Imperial is the only Heritage hotel in Agra, and takes you into a world of Victorian Era. The wide arches and the red Lahori brick walls are a blend of Colonial and Mughal architecture.The Grand Imperial offers enough history to keep guests engrossed for days on end. There are special rooms, old mementos, photographs and macho stories of courage and velour that can be recounted over and over again. Located in the heart of the city of Agra, the hot seat of the Mughal Empire, the 100 year old Grand Imperial is constructed of biscuit bricks commonly referred to as Lahori bricks, which were also used in the construction of the world renowned monument of love - The Taj Mahal and the Red Fort. Post World War II the Imperial Hotel, as was then known, played host to distinguished guests such as the crown princes of England and Japan, Prince Aga Khan, Shri Moti Lal Nehru, Mohammad Ali Jinnah, Jai Prakash Narayan and renowned cinema personalities such as Dilip Kumar, Madhubala and others. Its 16 chambers of princess rooms and 14 deluxe rooms are a blend of the new modern comforts with old Heritage ambience. The property consists of old heritage, Victorian style arches, rooms with large areas and ceilings, wide corridors and spacious verandahs, open gardens, etc. Enjoy the Victorian-Mughal Era, in the bar, with its array of excellent wines, and beers. The multi-cuisine restaurant, bar, health club, spa, and lush lawns, makes your stay memorable. ... more less
- Reservation Options:
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- Also Known As:
- The Grand Imperial, Agra Hotel Agra