We stayed at this hotel on 5th and 6th Jan. Apart from the proximity from Taj, it has absolutely no other good points.
We booked the hotel thro' a third party.On arrival we came to know they have no booking for us. Anyhow they acknowledged it as we had already paid half the amount as booking charge. Then they told us to pay the full amount before we check-in...........which is totally absurd. Anyhow on doing so, they showed us our room. The room wall was damp with paints coming out from different spots.The curtains badly needed a wash and it was so light that it was not at all suited for winter in Agra. Besides the pieces of curtains were fastened with safety pins :).
Outside it was 4 degree celsius, so we tried to switch on the heater which to our horror was not working. We rang up the reception.........they told us that we have to shell out another Rs. 300 for the heater. When we agreed , the heater was put on.
Now more horrors were awaited...........I entered the washroom only to find out there was no hot water in the taps..........at 4 degree celsius .............I mean it is a torture. Secondly .....the towels ...it had yellow patches allover it....so naturally we used our own towel which thankfully we had carried.
Now about the bed.....they provided us with blankets which in India is known as "Daanwala Kambal".....which is given out to poor people during winter as charity. Anyways we had to manage with it.........when we lifted it.......my Gosh...........it was so dusty.
The food was served in our room...........the food was tasty but the price was on the higher side compared to the amount.
- Official Description (provided by the hotel):
- Hotel Taj Plaza offers 40 rooms which are divided into three categories i.E. Taj Facing Deluxe Room, Deluxe A/C Room and Non AC Room. The rooms are spacious and offer a beautiful view of the famous Taj Mahal to make your stay memorable. The hotel has a multi cuisine restaurant, Magic of Spice where guests can treat their taste buds with Indian, Chinese, Continental and Mughlai delicacies. There is a 24 hours Coffee N Taj Rooftop restaurant and Bar-Be-Que where comfort and taste come together in delectable food and gracious surroundings. Hotel Taj Plaza provides 24-hour a day, 7 days a week services of qualified personnels on duty at the front desk in the reception area. Also, qualified staff members are always alert and available to guests, walk-ins and attending telephone calls from all over the world 24 hours a day, 7 days a week. Hotel has a well-equipped lobby with comfortable sitting area. A well established travel desk is committed to fulfill the travel requirements of guests. 24 hours power backup is provided for electricity outages. Guests can avail 24 hours personalized room service for a great stay experience. There is a nearby ATM cash machine for the convenience of guests. All major credit cards are acceptable and foreign currency exchange services is also available. A well spacious conference and banquet hall is available that can accommodate 10 to 100 people at a time. Various other facilities provided by the hotel are luggage deposit, internet station, family reading room, car parking, daily newspaper, laundry and dry cleaning, telephone and baby sitting services are available. ... more less
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