We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel with nice managment..”
Review of Utkarsh Vilas

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Utkarsh Vilas
Ranked #113 of 144 Hotels in Agra
New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice hotel with nice managment..”
Reviewed February 7, 2013

I was in that hotel with my friends.. and that was very nice..
lobby was so good and clean... there staff was so good.. and friendly.. they are really giving a friendly treatment to the guest. that i expected,, and there owner she was really nice.. but i saw that all reviews that all opp. to me..
that was my really nice stayed in that hotel.. there location is good and its near by tajmahal..
and just opp. to that hotel.. shopping center is there, mc'donals also is there.. that was so nice.. and abut room service that was so quick .. i hope.. if i will get chance to go then i will really stay in that hotel..
thanks..

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank priya_bhargava440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

269 reviews from our community

Traveler rating
    30
    48
    88
    47
    56
See reviews for
66
100
13
11
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Gurgaon
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed February 5, 2013

The hotel is small but clean. Lobby and restraunts are ok ok. Breakfast is not to great. Spread is good but taste is ok ok.
Room size is nice and rooms are cleans.
Its near to Taj mahal. Best part is that there is a mall right opposite the hotel.
I paid around 4500 for a night which seemed a lil over priced for the place.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
3 Thank Abhinav S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
india
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 26, 2013 via mobile

Lobby was ok, nothing great about it,
Good for a short stay. Got confirm booking for room 11-12 but when reached got 2 separate rooms 302 and 311. A mid size property averagely maintained..Would not recommend or a 3-5 or more days if one has to stay.
Food was average and expensive, staff not that courteous, rooms not maintained as per standards and are under lit, housekeeping is average.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SanjeevDhir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Agra hotels

San Francisco, California
Level Contributor
508 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 515 helpful votes
Reviewed January 25, 2013

Based on my reading and my experience, it is somewhat trickier to find a reasonably priced accommodation in Agra due to the overwhelming number of tourists who come here to see its world-famous leading attraction (the Taj Mahal). I had some qualms about staying here based on the reviews in TripAdvisor. Those qualms, unfortunately, were justified.
It appears the owners of this hotel have pretty much given up on trying to keep even the appearance of maintaining a modern, clean, up-to-date facility for independent travelers. The only other guests we saw there were in tour groups from Russia or Eastern Europe. Service was shoddy to nonexistent. There was no WiFi anywhere except on a seedy couch in the entrance area. The bedroom was rather spare, with little space to put things, and of doubtful cleanliness. The air conditioning and ventilation in the bedroom were spotty at best. The bathroom was beyond bad: it was pathetic. The shower barely worked, there was spotty hot water, and the toilet could not be flushed without the water gushing out like a fountain! Worst of all was the "restaurant" where we more or less had to eat breakfast, and where we made the mistake of having dinner on our first night in Agra. The food was poorly cooked, boring, and extremely limited. Although I can't swear to it, I am as certain as I can be that the extremely serious case of intestinal food poisoning which I contacted about 8 hours after leaving the place was the result of poorly cooked, runny eggs I consumed at our last breakfast at the hotel's restaurant.
Avoid this place.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rick049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Level Contributor
57 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed January 23, 2013

We got to the hotel after an unexpected 14+ hr bus drive from Varanasi - so the fact that they were able to get us the rooms before the regular check-in hours was much appreciated by the entire group.
Overall, it is a decent/average hotel - little run down, however, with everything a traveller needs. Plus that's where I had the best porridge in India ;) And given the recent cold waves, I much appreciated the little heater that was left in the room by the staff.

  • Stayed January 2013, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KachkaUmich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 21, 2013

As hoteliers, I went with my boss and team a few days ago and I cant describe how disappointing and bitter our stay was. After having a look through all of the negative reviews-we all still thought that it would be a SOMEWHAT decent place to stay. I doubt the owners or the staff even go through the numerous amount of bad feedback theyr previous guests have given-or maybe theyr just not bothered. Anyway, when we arrived there were NO SECURITY GAURDS at the gate(so much for the grand entrance theyv displayed in their photo section-hmph!) and ended up carrying our own luggage to our rooms (just for decency sake they could have asked "may we help you with your bags?) On entering our rooms, we were surprised to find that there were NO LATCHES from the inside of the door neither in the washroom-no toothpaste,no slippers,no soap NOTHING! We called room service and they said -bathroom amenities are not available and we all were like-HUH??!!!! My boss seeked for an upgrade but they refused saying that they have only one type of rooms to offer. The tapestries were torn, the water was ALWAYS freezing cold (imagine bathing in ice water during peak winters) We somehow made the night through (thank god for the Mcdonalds across the road-as they served us cold snacks and cold dinner) The next morning my Boss told the duty manager that we will be checking out by 12 (they had this awkward check out time of 11:00am whereas as a normal practice the normal checkout time is 12:00pm) the duty manager shamelessly turned around,made a face and said -12:00 means 12:00-1 minute extra and you will be charged. I personally at this point felt that he is in the wrong industry and should be taken to task for talking with guests in that tone and especially after the horrible breakfast that was served -boiled carrots-tomatoes and potatoes and smelly eggs.The hotel was void of politeness,courtesy and smiles which is mandatory in the field of hospitality. All of the services were pathetic. Dont go by the pictures that have been put as display of the property-the rooms,restaurant and lifts were a disaster. All in all -even if your THINKING of staying at Utkarsh Vilas-NOTHING DOING!

Room Tip: Tip to Travellers? Dont go there!
See more room tips
  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MLaroia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 11, 2013

I wouldn't be this harsh reviewing the Utkarsh Vilas but unfortunately the staff and hotel management left me with no choice! I had booked 2 rooms for the night and had received a confirmation email. We drove to Agra from Delhi and went straight to look at the local sights. When we got to our hotel at 6 pm, our greeting went along the following lines: 'I am afraid you don't have a booking anymore with us. We waited till half hour ago and you didn't show up so we gave the room to someone else'. Ironically, there was no mention of such a time frame in the email, nor were we warned or called or emailed about it thereafter. We were basically left stranded with no hotel rooms. When I confronted the hotel manager about the mishap he said it was my fault?! Not only did they offer to accommodate us but they also asked us to find our own alternative. When I showed them the email they had sent me and my booking confirmation response, they claimed they never received it! What's more frustrating is that the receptionist had prior to this statement said we had your booking and cancelled it as no show?! I demanded to speak to their owner, when I called him, he started yelling at me!

Coming to a foreign land is not easy, what's worse is after a long trip you want your day to end well. Ours didn't! Our moods changed, we missed the sound and light show at Agra Fort and wasted our time trying to knock sense to a management that doesn't know how to run a hotel they claim is really posh.

Their rooms may be good (I never got to see them!) but handling their guests was an absolute disaster! If a higher price can mean they can unbook you, then think twice about staying at this hotel.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Service
Helpful?
3 Thank MN2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Agra hotels
0.2 mi away
Hotel Pushp Villa
Hotel Pushp Villa
#38 of 144 in Agra
262 reviews
1.4 mi away
Mansingh Palace, Agra
Mansingh Palace, Agra
#24 of 144 in Agra
791 reviews
1.3 mi away
Howard Plaza The Fern Agra
Show Prices
Show Prices
Show Prices
0.1 mi away
Hotel Royale Residency
Hotel Royale Residency
#34 of 144 in Agra
468 reviews
2.0 mi away
Hotel Clarks Shiraz
Hotel Clarks Shiraz
#15 of 144 in Agra
1,303 reviews
0.4 mi away
The Retreat
The Retreat
#28 of 144 in Agra
719 reviews
Show Prices
Show Prices
Show Prices

Been to Utkarsh Vilas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Utkarsh Vilas

Property: Utkarsh Vilas
Address: Fatehabad Road | Opposite TDI Mall, Basai, Agra 282001, India
Location: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Spa Hotel in Agra
Price Range (Based on Average Rates): $
Hotel Class:3 star — Utkarsh Vilas 3*
Number of rooms: 68
Official Description (provided by the hotel):
The Utkarsh Vilas is located 1 Kilometer from the Taj Mahal. An interlude at the Utkarsh Vilas is truly unforgettable. Enriched by the royal service makes an interlude at The Utkarsh Vilas exclusive and unforgettable. Come and stay at Utkarsh Vilas for a true luxury. Hotel is centrally located and all the monuments are nearby. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Priceline and Agoda so you can book your Utkarsh Vilas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Utkarsh Vilas Hotel Agra
Utkarsh Vilas Agra

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing