It was my first ever stay via ClearTrip and indeed a worst stay too. Grading Hotel Pushpvilla as a 3 star property is exaggerating. I did not find it a 3 star property considering the poor services and room's interior.
I spent a night in the hotel. Next morning, i wake up there was no hot water supply. Some construction work was going on in hotel and they switched off the hot water service without intimation. When asked for hot water they supplied a bucket of water for two people. When asked for another one, it came after another hour. Because of this, my whole day plan was delayed.
Morever, bue to this construction work, we were awake at 7am in morning which was very early considering it a weekend trip.
Food was also very bad. breakfast was average
Suffering does not end here, after checkout when i reached home I realised l left my makeup brush kit at hotel. I called them immediately in the same day and as expected they denied about finding anything in the hotel. when asked more, they assured they will call me back after enquiring. Again, i did not get any call, I followed up for the same, but in vain.
I am writting this kind of feedback not to take out my anger. This is a genuine feedback, in fact I have ignored many other points like less hygenic washroom with stains etc.
After all what we went through, staff did not seem to be apologetic at all. It seems this is how they always treat their guests.
So i suggest everyone whosoever is considering to stay in the hotel, should go through each and every word i have written here. Again this is a genuine feedabck.
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