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“Nice hotel”
4 of 5 bubbles Review of Hotel Yamuna View

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Hotel Yamuna View
Ranked #72 of 145 Hotels in Agra
New Delhi, India
Level Contributor
59 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Nice hotel”
4 of 5 bubbles Reviewed October 6, 2012 via mobile

The hotel is located on Mall road and is near to the major tourist attractions.There is ample parking space in the hotel compound.Lobby of the hotel is very good. Check in &Check out procedure is very smooth.Well maintained swimming pool & Free wi fi is an added advantage.
Food is very costly and not that great break fast spread is limited and the only disappointment.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raka78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelYamunaView, General Manager at Hotel Yamuna View, responded to this review, October 9, 2012
Dear Guest

Greetings from Hotel Yamuna View, Agra. Thank you for choosing Hotel Yamuna View as your preferred destination.

We are extremely delighted to receive positive feedback from you.

The concerns highlighted have been duly noted and will certainly be addressed. Your feedback is appreciated and taken very seriously.

On behalf of our entire staff here at Yamuna View we thank you for your business and we hope to see you on your next visit to Agra.

Sincerely
Vinay Puri
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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138 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
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English first
Munich, Germany
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed September 30, 2012

Room itself, while not particularly clean (brownish toilet seat, yellow water), was acceptable. However, most reception staff ranged from brusque to shockingly rude, hostile/disrespectful attitute to guests. Cheated us on the price for car hire and kept us up two nights with loud construction work. (In all fairness, one young lady at reception as well as the housekeeping, security and restaurant staff were friendly and professional.)

Our room was directly next to an elevator shaft where they were doing construction, and when we complained that workers were drilling and hammering directly on our bedroom wall late at night, they said sorry, this work is urgent and has to be done today and tomorrow, but will stop at no later than 10pm. That first night they did work till 10, but the second night, they were hammering on our wall until 11:30pm! Starting at 10:30, it took us two phone calls and one personal visit to reception to get it to stop. The next morning we wanted to speak to the manager about the issue and request another room, but the man at reception was shockingly rude and would not let us speak to her.

As if that wasn't bad enough, when we asked for their help in arranging a car and driver for a day, they absolutely cheated us on the price. When we inquired about the rate, they initially said 3000 rupees, but the next day it suddenly became 3500 for the same route. Because we had just arrived in India and had no clue about local prices, we did it anyway, and ended up with a surly and disinterested driver. You can imagine our surprise when the next day we arranged a car and driver through the official tourist office for about twice the distance and half the price! And that driver was knowledgable, friendly, and really protective of us when we visited a site in a dangerous area.

For all Agra visitors: go through the official government tourist office on The Mall and don't stay at Yamuna View!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank Gardener88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelYamunaView, General Manager at Hotel Yamuna View, responded to this review, October 2, 2012
Dear Sir/Maam

Greetings from Hotel Yamuna View!!!

Thank you for choosing Hotel Yamuna View as your preferred destination.

The concerns highlighted have been duly noted and will certainly be addressed. Your feedback is appreciated and taken very seriously.

It's customers like you who keep giving us the positive feedback which definitely gives our team members the thrust to perform even better. It enables us to monitor and improve the care and service we endeavor to provide to our guests

I sincerely hope that you would treat this as one odd incident that you have experienced.

Reassuring you of best services at Yamuna View Hotel

Sincerely

Vinay Puri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Agra hotels

delhi
1 review
5 of 5 bubbles Reviewed September 16, 2012

we went fr golden traingle trip and have booked whole trip through these guys i would say we had a very good experience with these guys . the owner did listened to our demands and did tried to fulfill it all when and where possible .. Thanks to these guys for the wonderful exp .I am happy with this travel service, as per my budget they are giving such a gud service. My experience with them was good and i had a nice trip . cant comment on your reviews but may be some issues with service but it happens for me service was good and i have no complaint against them ... you can surely try their service that i can say

Room Tip: As per my experience India View Travel is Very good nd very interesting because his facily nd all tr...
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sneha s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed August 26, 2012

Firstly it has a wrong name .... there is no yamuna view . We had booked three rooms for a night stay ,the AC was not working whole night & we had to ask for table fan that we were provided after 4 hrs of request ,food was horrible ...... both breakfast & dinner ..... very badly managed ,They charged us Rs.5000 per room .It has a hardly worth of 2000 per night may be less .If you don't get any hotel in Agra ,stay at bust stop but certainly not at this hotel .

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mailingtikoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwalior, India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed August 14, 2012

A hotel i will never forget, i had to stay for a day since all other hotels were booked. The lobby is dingy with plenty of clutter, rooms were stinking as if they had not been opened for days, toilets were just okay with you not feeling like touching anything extra, basic amenities like tea maker was not available and even after reminding the reception was not provided, the buffet was atrocious with only fish in N/Veg (what about those who do not eat fish), for pack breakfast (early morning) permission had to be taken & the items in the mini bar were old, the bed sheets did not appear to have been changed etc etc. The ad saying " pooch ke bataonga" is apt for the staff. Went almost into a depression in one day. Avoid at all costs.

Room Tip: "I have nothing good to say about this hotel"
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  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank jjsingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esfahan
Level Contributor
103 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed August 1, 2012

This hotel was a very good experience in India , We were in India last April and visited the New Delhi , Agra and Jaipur .
This hotel was the best one in these three cities . when we entered the hotel we were very warmly admitted and we had a refreshment Drink on the hotel .
The Check in was fast and easy and the staff were so great and polite . The Lobby of the hotel was so beautiful ( Could match a 5 star Hotel ) and You could have Free Wifi in the Lobby ( A Hard to find in India !! ) . The rooms were great and big , with every facility inside ( Lcd , Hair Dryer , 2 Bathrooms and ... and It was so clean .

Behind the Lobby is a big Pool which is open Untill 7 o clock in the evening and just around the corner is the Restaurant .

we only had breakfast in our 2 day stay and I should say that the staff were Really really great and helpfull .

The Location of the hotel is also very grate , entrance is in one the main streets of Agra , You dont have to wait for Taxi or Auto Riksha to appear , The are always close to Your Hotel .

The only Negative points that this hotel can get are :
1 - on our arrival , the elevator was not working , which is not really a big matter because the Hotel is in 2 or 3 Floors only

2 - You could see some Lizards in the hotel !! ( this is India ) I think it is the nature of Agra , but one night I saw one inside my room and I got the House keeping get it for me :D

I really enjoyed my stay at this hotel and I surely advise it to other people .

Room Tip: Choose a Room with View to the Pool
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dr-Alireza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pune
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed June 20, 2012

We stayed for a day at this hotel.The location of hotel is excellent with comfortable and large rooms.The quality of food is good.The problem is service is average.The reception staff is not too helpful.The swimming pool is good.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sunilsanghi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Yamuna View

Property: Hotel Yamuna View
Address: 6B The Mall Road, Agra 202001, India (Formerly Hotel Agra Ashok)
Location: India > Uttar Pradesh > Agra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #72 of 145 Hotels in Agra
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Yamuna View 3.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Yamuna View Agra
Yamuna View Hotel

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