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“Wonderful experience overall !!”

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Hotel The Taj Vilas
Ranked #18 of 145 Hotels in Agra
Gurugram (Gurgaon), India
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Wonderful experience overall !!”
4 of 5 bubbles Reviewed April 8, 2014

We stayed at this property in the month of April 2014 for couple of nights on the suggestion of our tour planner and I must say it was a brilliant choice. Of course were positives and the negatives which i have detailed below....

The positives first... It had everything as one would expect on a leisure vacation... a super swift check in (120 seconds and we were on the way to our room).... a spic and span room... a comfortable bed to relax and rejuvenate... courteous staff.... The courteousness of the staff was the highlight of the stay with them accommodating all my requests with a smile.... the location is also brilliant considering its proximity to the main city and the majestic marble wonder.

The negatives... Considering the quality of the Hotel one would naturally expect the F&B to be as good.. Unfortunately, it was a major let down. We were booked on the MAPAI package which included the breakfast and one major meal... however we just had one meal and could not gather the courage to try out another one. The food was bland and tasteless.... so was the breakfast even though there was variety. I jokingly asked my wife which was the best item on the menu... she said "undoubtedly the curd"... this is sad considering the overall hotel experience.

Other than that it was a supremely comfortable stay .. if we ever happen to visit the city again... The Taj Vilas would be my choice barring the food unless their chef changes.... I would have rated the Hotel a hands down 5/5 if it were not for the food.

Tips :
1. Pind Baluchi... KFC.... McDee in the vicinity for food options....
2. make sure trips to the atm are post dinner since it would suffice for a 2km nightwalk too (to the nearest atm... if working... if not another 2).
3. Request for a room on the higher floors to avoid the thumping music from the banquet hall in the basement.

Room Tip: 1. Pind Baluchi... KFC.... McDee in the vicinity for food options.... 2. make sure trips to the at...
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hguy1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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437 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (58)
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London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 2, 2014

Loved the ambiance of the hotel and warm welcome from the staff. Reception staff were very accomodating with questions and pleasant to chat with. The rooms were cosy with very comfortable beds. Loved the see-through panel in the bathroom. Great breakfast spread with efficient staff, We will return here on our next trip to Agra, just because we were very comfortable and well cared for here.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Breadjogg036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Louis
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed March 31, 2014

I was there for an overnight stay and the room was really a nice one. We reached there late afternoon. We did not stay there too long to experience the service as such, but the staff were really courteous. The hotel is situated near to a mall on the opposite side of the road and you can do some shopping too. The wifi was working, but apparently, we had to set the password each 3 hours or something like that -which was much disturbing. The A.C had a problem though. It was being persistent at 28 degrees - may be it was being centrally controlled. Checkout was done much rapidly though as we moved out from the hotel after having toured at Taj Mahal on the next day.

Room Tip: Choose a high floor room - you might avoid the noise on the main street.
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Neerish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed March 31, 2014 via mobile

This hotel was good and the room was clean I was just one night at this hotel .it was so so .. The breakfast is so so too and the place is near to Taj Mahal also near to McDonald and KFC and subway ... But for subway and KFC you should take taxi . It is little far from hotel...

Stayed March 2014
Helpful?
Thank Kamelia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast, Australia
Level Contributor
73 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed March 28, 2014

We ended up at Hotel The Taj Vilas because a confirmed booking we had made through Agoda was not honoured by the hotel we thought we were going to be staying at. I only discovered this because I took the precaution of calling ahead just to be sure. Agoda were no help at all after calling internationally to their call centre and the best they could do was refund my money. I still had to find a place to stay urgently via my Australia mobile phone in the middle of India. After calling a number of full hotels I found this one and I gratefully accepted the room I was offered. It seems to be a new hotel - furnishings very nice, food in the restaurant was very good. We went to bed very happy and grateful to have found such a nice place. However.... we both woke up at about 1am as the temperature in the room was stifling. The air conditioner unit seemed to have decided to stop working - either that or it was intentionally keeping it at 28 deg C! We had to throw the door open to get some fresh air. I called reception who sent up a man who had a look and called the maintenance guy. He came up, fiddled around and said there was no problem. '10 minutes' he said. By an hour or so later the temp had dropped to 26.5 deg - mostly thanks to the ceiling fan we had on at full speed. It stayed hot all night but at least we fell asleep. In the morning we woke up with bad headaches and heard another lady complaining about hers not working too. I mentioned this at check out but 'sorry to hear that' was the best I was offered.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hawalli, Kuwait
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 21, 2014

The hotel have is nice rooms furnished and clean overall but the noise from the street is reaching inside the room from the wedding parties near the hotel and the hotel night club, nice experience at Agra with reasonable price in a clean hotel.

Room Tip: I think the higher room have a less noise cause they are far from the street
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tattah84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
1 review
4 of 5 bubbles Reviewed March 19, 2014

This is a nice hotel and location is also good. It is located opposite to TDI mall and restaurants are also nearby. Their service is not so great. Need improvement in the service front. Don't know the reason, AC was not working in the night. Whether it was stopped because of loadsheding. My overall rating is good.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Tushar B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel The Taj Vilas

Property: Hotel The Taj Vilas
Address: Fatehabad Road, Agra 282001, India
Location: India > Uttar Pradesh > Agra
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 145 Hotels in Agra
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel The Taj Vilas 3.5*
Number of rooms: 68
Official Description (provided by the hotel):
The Taj Vilas with an elegant decor. We serve Indian, Chinese, Continental, Mughlai dishes. "Experience the real cafe" set in a contemporary ambiance with a combination of buffet and live cooking complemented by the delicacies our chefs conjure. The business traveler experiences splendid offerings in unique and indulgent surroundings where the gentle breeze stimulating their senses. ... more   less 
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