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“Good Place to Stay”
Review of Hotel Taj Galaxy

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Hotel Taj Galaxy
Ranked #37 of 143 Hotels in Agra
Fredericton
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good Place to Stay”
Reviewed September 20, 2013

For the money we paid, we were happy with what we got. It was not expensive to stay here, so we kept that in mind when we arrived. The customer service was very good. The staff at the front desk were very friendly and helped out as much as they could. The kitchen and cleaning staff were very friendly as well. The food at the restaurant was good and it was convenient to have a restaurant in the hotel. The location is excellent, not far from the Taj Mahal and close to stores. As well, the air conditioner always worked very well. They also had laundry service which was very convenient.

My only concern was that our room was not cleaned while we were here for the 3 days . Now, I should mention that it was clean when we arrived and the cleaning staff did ask us if we wanted our room cleaned on the 2nd night that we were here. It appears to me that you have to ask to have your room cleaned.

We enjoyed our stay here.

  • Stayed September 2013, traveled with family
    • Value
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Helpful?
1 Thank Tracy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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186 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
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English first
Fort Bragg, California, United States
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 13, 2013

Awful hotel, horrible, dirty location. The rooms are not clean, weird blue lights in them and the windows look out onto ugly structures and garbage on the street surrounding. The rooms on the inner part of the hotel have windows only looking out into the hallway-very strange!!! Hotel septic does not vent to the outside, the vent is inside the bathroom so you always smell feces in the bathroom, yuck!
The manager over charged for the taxi service, after traveling all over India I was shocked at the prices he charged just to have the taxi take us on a short trip to pick up a pizza. Then we needed a drop in Delhi and he charged an exorbitant price to send us in a tiny car with barely any air conditioning and a driver who spoke no English at all. We have been all over India traveling in cars and almost every driver at least spoke some English but not at this hotel. Agra is an ugly, filthy city with the only attractions being the Taj Mahal and The Red Fort, now having seen both I will never come back to Agra. Not a good experience for us. Room service for the restaurant was ok.

Room Tip: Do not take a room on the inner part of the hotel, there are no exterior windows, only windows looki...
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  • Stayed August 2013, traveled with family
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Helpful?
4 Thank Lunarain8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai, Tamil Nadu, India
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 3, 2013

Stayed here for a night, seems to be a newly constructed hotel. The rooms are well furnished & of-course one gets to see a view of the Taj though obstructed by other smaller buildings & cables.
The service is too fairly well. Had a really warm welcome.

Now for the cons. The food quality is average & felt it to be overpriced. Better to have it KFC or a McD which is rear by. Though the rooms were really good had pest problems. Never expected this on a hotel which charges so much.

Room Tip: ask for taj view
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  • Stayed July 2013, traveled with friends
    • Value
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Helpful?
3 Thank PradeepKumar_Mohan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level 4 Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed July 22, 2013

We stayed at this hotel for 1 night in June 2013 and we wished that we had not! We chose it based on TripAdvisor ratings (I think these were "friend" reviews). Also the hotel website portrayed a picture of a decent hotel. This was to be revealed as untrue!

The hotel was in need of repair. Aircon did not function properly. Toilet and shower not separated. Also the ceiling in the bathroom looked like it could fall at any time. The place was fairly clean. The only positive we could take from this was that we got to the hotel late at night and left early the next morning after a sunrise visit to the Taj Mahal so we had to spend very little time in the hotel. Also the staff try their best but even they admitted that the hotel needs work.

When we tried to go for breakfast the next morning the breakfast area was full of flies. It put us off from eating.

In terms of price there are nicer hotels in Agra that are much cheaper!

  • Stayed June 2013, traveled with family
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Helpful?
2 Thank Mohammed L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manama, Bahrain
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 10, 2013

Absolutely shabby a place!the reviews here are unbelievably untrue. . no wifi,balcony, bathroom amenities, hot water, dustbin in bathroom. insects, flies and moths were abundant. hair spotted in the plate. discourteous front desk. never opt this hotel.

  • Stayed July 2013, traveled with family
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Helpful?
4 Thank Binu S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, Delhi, India
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 7, 2013

Hi friends...whenever we go out alone or with family what comes first in our mind the stay at the hotel....i stayed at this hotel for almost 10 days and in one word if i have to describe my experience is "Awesome" believe me best in the price what they are offering in Agra and with a very good and ultra friendly supportive staff...here in i need to add the Owner themselves are always there to take immediate action for taking care of Guest need/s... i mean to say they serve u at their best......rooms are good as far as interiors and cleanliness is concerned... WiFi connectivity is always there and free....and to top it all they serve you mouth watering food i tried most of the times north Indian,chinese and that too reasonably priced...close by just 300 mtrs away there's 2 multiplex cinema's and a shopping mall, lots of fooding joints like sugar n spice,mac donal's etc...Location wise also its good and yes wonders of world "TAJ MAHAL" is arnd 2 kms....u can't get better then this i am mentioning again at the price which is really impressive and affordable....so ENJOY to the fullest....regards Ashish Kumar,Delhi

  • Stayed May 2013, traveled on business
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Helpful?
2 Thank aashish_06378
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 20, 2013

I enjoyed my one night stay here on my recent trip to agra as part of my 'golden triangle' tour. The hotel is brand new and the rooms are clean and nicely presented. The staff were very friendly and helpful, and I had a decent meal in the restaurant. A much nicer hotel than one I stayed in Delhi of a similar price. Would recommend.

  • Stayed April 2013, traveled solo
    • Value
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Helpful?
1 Thank Craigglasg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Taj Galaxy

Property: Hotel Taj Galaxy
Address: 18 - B Taj Nagari Phase I Fatehabad Road, Agra 282001, India
Location: India > Uttar Pradesh > Agra District > Agra
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #37 of 143 Hotels in Agra
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Taj Galaxy 3.5*
Number of rooms: 51
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