We booked after checking reviews on tripadvisor ... but the our expectations were completely belied by our experience!
The hotel is conveniently located and looks generally acceptable. The check-in was quick.
The captain who initially seemed friendly was garrulous to a fault.
The food was terrible, chicken was stale and too tough to chew and the rotis were like rubber.
Nobody wanted to acknowledge the problem and insisted on billing for the dishes.
We had booked for two adults and two children per room with an extra bed but the reception kept insisting that there was no booking for an extra bed.
There was no data port / internet as listed and no complimentary pick up or drop.
They wanted to bill us for the coffee and tea with the complimentary breakfast.
We had to argue with the maintenance guy for half an hour for hot water.
The aircon filter was choked and the bathrooms were very small and ill-lit.
There was this terribly loud dripping sound throughout the night.
The credit card machine was not working.
The hotel owner was as unconcerned as could be.
Give this hotel a miss and even if you choose to stay make sure you don't try the restaurant.
- Official Description (provided by the hotel):
- The City of Taj - Agra is one of the most stunning city and arguably an incomparable destination from the rest of the world. Hotel Maniram palace located at the center of Agra just 1km from the famous Taj Mahal, provides you the comfort and peace, and believe in not only providing a great service but is also committed to provide a great experience for tourists who look forward to travel the length and breadth of this splendid city. ... more less
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