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“Not Recommended...Don't TRUST THEM...”

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Hotel Suryam Palace
Ranked #155 of 206 Agra B&B and Inns
Reviewed April 18, 2013

I would not recommend anyone to go to this Hotel for Stay in Agra.
No Cleanliness. Frequent Power Cuts. Generator not capable to accomdate load. I suspect that they intentionally switched off mains or the Generator sometimes. Lack of courtesy...Lack of hospitality...Suspect Geyser had separate lines where they can separately only turn off the Geyser connection from their place without entering the Hotel Room or the Toilet. Overall I would say they are NOT honest in their Business. Food Price unexpectedly high and they continuous offered us Food without even discussing the Price and they surprisingly Billed us high. They have NO VAT Registration No. but applied the VAT on the Food Receipt. They had no original Food Receipt for their Hotel and gave me an ordinary purchased Cash Memo from the Market. I stayed there for 5 days and I have NOT SEEN a single Day of Cleaning or servicing the Room. They even did NOT clean the corridors during my stay there. I am very much surprised and I doubt if they can be successful in their business if they continue like this.

Room Tip: No need to go to this Hotel. You can get other good Hotels at the same price.
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  • Stayed: April 2013, traveled with family
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4  Thank ThakurAnupam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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12 - 18 of 22 reviews

Reviewed April 7, 2013

Three families stayed and the experience was bad, no water, no AC (mains kept switched off by Management) and food oredered was very costly with there standards. Imagine a mineral water bottle charged at Rs. 50 per bottle.

Room Tip: Best to avoid this Hotel
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  • Stayed: March 2013, traveled with family
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4  Thank CHAUDHARY64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2013

while booking the pics here mislead me.it is such a pethatic place and is not a hotel at all. we rached there at night after a tiring day just to encounter dirty and tiny rooms. when i took blanket off the bed i found blood stains on the bed sheet and it was same in both of our rooms.after sorting all this when we tried to sleep people at reception started watching movie loudly.
it was really a horrible night for us and wi fi facility they bost was not available there at all, and for the brekfast we had to wait for almost an hour .
in a nut shell i will not recommend this hotel at all for any one.

  • Stayed: March 2013, traveled with family
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2  Thank kunalg374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2013

Firstly, the hotel pictures and other facilities claimed in their ad/portal are false. Here is my experience, I booked two superior double bedrooms for my family. The room given was pathetic, it was very small, hardly any place to move around. Adding to this, there was no ventilation in the room. When asked how to sleep in a zero ventilation room without AC, the hotel supervisor recommended me to open the toilet door and switch on the toilet ventilator. I had spend the night with opened stinking toilet room with bunch of mosquitoes. Huge noise in the reception till late night. Morning, no hot water as there was no heater in the room. This is the quality of superior deluxe room. Other facilitates such as Internet, ample parking, etc are bogus words. I don't recommend this for family and is not worth any means. I also attached to real pictures of this hotel which reflects the reality.

Room Tip: Would not recommend for family or for people looking for cleanness.
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  • Stayed: March 2013, traveled with family
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3  Thank Nandakumar_blr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2013

The location is geat - near the ticket office and walking distance to the Taj. . clean and good. friendly service. were helpful in arranging transportation for us can do money exchange there also the restaurant there is not bad either within walking distance to the Taj Mahal not much more to add... have fun and enjoy the taj.This is a great hotel.It has good rooms,nice staff and has an excellent and well priced restaurant. We paid 945 rupees for a nice room for the price is good. You are best to book directly with the hotel if possible as per most hotels in India.

Room Tip: good rooms
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  • Stayed: January 2013, traveled as a couple
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1  Thank ronardwilam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2013

The beds are confortable and we had a bathroom inside our room but the hotel is noisy, dirty and noone knows where it is so the rickshaws didn't know how to arrive there. Moreover, we booked a taxi from the reception of the hotel to the railway station but they booked a car with an ilegal driver who couldn't leave us at the gate of the railway station because the police could catch him, so we had to carry our heavy bags 300 m

  • Stayed: February 2013, traveled with friends
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Review collected in partnership with Cleartrip
3  Thank ArantxaSpain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2012

nice to stay thers with friends,Taj Mahal was just at walking distance so it helps us a lot. The rooms were nicely decorated and the bathroom was clean which you necessarily want if you are traveling with family.The hotel interior was nice enough.The price is very reasonable,The best hotel we stayed at during our India trip. It is located very close to Taj Mahal. Internet is gratis. The rooms are comfortable and clean. The restaurant offers great food.the Taj Mahal is only a 5 minute walk up the road and then it's a 5-minute rickshaw ride down to the gates of the Taj Mahal.

  • Stayed: July 2012, traveled with friends
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2  Thank sid380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Suryam Palace

Address: Taj Nagari (Near Shilpgram Parking), Agra 282001, India
Location: India > Uttar Pradesh > Agra District > Agra
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #155 of 206 B&Bs / Inns in Agra
Price Range: $13 - $34 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Suryam Palace 2*
Number of rooms: 15
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