I used Sami World Travels off the back of the reviews on Trip Advisor and their service and the trip exceeded my expectations.
Firstly I decided that rather than take the 4 day golden triangle tour, I wanted to design my own tour (at quite short notice) that took in the same sights plus Rathambore National Park. Mr Haroon was very accommodating and was always prompt with his email responses (and there was a lot of correspondence as first I was going to do the standard tour, then I wanted to add Rathambore, then there was going to be three people, then two, then one!).
Rajish the driver was great, his service was of a high standard, he was always on time, he always ensured that I was comfortable and bought me water, soft drinks and snacks during the journeys. He went out of his way to take me to the places I wanted to visit. The car was a comfortable, new, Toyota with soft seat coverings and AC.
The local guides were also very good, especially Amit in Agra who was very knowledgeable and was especially good at taking photos at the Taj Mahal. After visiting the Taj in the afternoon, he also accompanied me on an early morning visit the following day and was sure to advise as to the appropriate time to go in order to miss the queues. He was a little reluctant after the tiresome day before but I requested that he came with me and he did, happily.
Vijay was the guide in Jaipur and was also very knowledgeable. He did keep burping which was a bit off-putting but probably a culture thing! Vijay also respected my wishes when I didn’t want to visit the textile shop, whereas a lot of guides will put pressure on.
I left all of the arrangements to Sami, park fees, Taj tickets and all of the hotels (so no hidden costs). The hotels were mostly very comfortable and included breakfast. I was especially impressed with the suite I had at the Jaypee Palace hotel in Agra – it was huge! I wished I could have spent more time in it. My room at the Jaypee hotel in Dehli was also very nice and spacious.
The Tiger Den in Rathambore was quaint and comfortable and Patrick and his staff were incredibly friendly - they made my stay a pleasure even though I didn't manage to see any tigers.
The only criticism I have is of the Royal Orchid in Jaipur. It was very tired and a bit run down. The traffic noise outside was very loud and the bathroom was small. I have suggested that Sami use a different hotel in Jaipur and this has been taken on board. I also suggested that Sami use a different safari company for Rathambore as they were late (they kept me waiting for an hour at 6am) and only have a pass for what I understand is a less desirable zone of the National Park. Again, Sami have taken my comments on board.
All in all, an excellent and unforgettable tour (and very reasonably priced). Thank you very much to Sami World Travels for making my trip such an amazing experience.