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“Mega big property...” 5 of 5 bubbles
Review of Jaypee Palace Hotel & Convention Centre Agra

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Jaypee Palace Hotel & Convention Centre Agra
Ranked #8 of 145 Hotels in Agra
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Mega big property...”
5 of 5 bubbles Reviewed May 31, 2013

The hotel is very very huge with over 500 rooms or so, 4 resturants, squash court, swimming pool, leisure room for kids, lush green lawns etc. I must say very neat and clean considering the size.

We went for a overnight stay and took the suite. It was very comfortable with all the anemities it even had two sitting balconies which over look the gardens. Considering the prices other properties were quoting we got the suite for 18k a night with late check out.

The staff was very helpful and service prompt. Food was execellent. Over all if going to agra try this place worth a stay.

  • Stayed May 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sanjivjain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Jaypee, Executive Sales and Marketing at Jaypee Palace Hotel & Convention Centre Agra, responded to this review, June 17, 2013
Dear Guest,

Greetings from Jaypee Palace Hotel & Convention Centre

We sincerely thank you for taking your precious time out and posting your most generous feedback of the services of the hotel. We will do our very best to continue to meet your expectations.

Your continued patronage and suggestions are a vital part of our growth and helps us to constantly strive for excellence. And for that, we are very grateful to you.

Thanks again, we look forward to the pleasure of serving you for many more years to come.

With warm regards,

Aditi
Executive Sales and Marketing
Jaypee Palace Hotel & Convention Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,159 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (339)
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India
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed May 27, 2013

I dont know where to start. We went to Agra for a long pending weekend trip in May 2013 to spend some relaxing time with family. We were under the impression that it was a 5 star property. But I dont think it deserves even one.I'll put down a list of my experiences over there:

- Biggest: The check in lady misinformed that on sundays, the breakfast goes on till 12. We reached the breakfast hall at 10 and they had already picked up everything and said they could do "nothing" about it.

-We booked three king bedrooms there. They gave us 2 king and one twin bedroom without informing. And under no circumstances, wanted to give a king bed to a couple. And they couldnt care less.

-On checking in at 2pm, we were given 2 rooms n were told that the third room would b ready in 20 mins. 3 couples with kids kept sitting in 2 rooms till 8pm. Despite numerous requests n even angry outbursts, they acted so cool as if nothing happened n didnt do anything about it.

-Funniest: Their telephone system was very funny. you call the operator n it landed at the front desk, u call the housekeeping n it lands at the room service who transfer it to the front desk but it turns out to be concierge. FUNNY n IRRRRitating.

-I Dont Know: be it whatever u ask, nobody knows anything. Can We visit taj mahal at a certain time? concierge says "i dnt knw". Wht is the spa extension? Operator says "?????". (I ask GOD "??????")

-Filthy: rust - check, dust- check,, paint marks- ckeck, smelly- check, not working- check.

I dont understand how this hotel got such a good rating as usually I go by tripadvisor ratings n hv always stayed at good properties. This was my Worst stay ever!!

  • Stayed May 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank indiavagabond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
160 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed May 26, 2013

Ive stayed here 2 times both for weddings. Its a perfect hotel for hosting a wedding. the hotel services for food,banquet etc is excellent. the hotel is very spacious and huge and can accommodate a lot of people. Recommend to stay even otherwise if u are visiting agra. very well located and near to the taj mahal also.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ShantanuRaizada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Jaypee, Executive Sales and Marketing at Jaypee Palace Hotel & Convention Centre Agra, responded to this review, May 28, 2013
Dear Guest,

Greetings from Jaypee Palace Hotel & Convention Centre

We sincerely thank you for taking your precious time out and posting your most generous feedback of the services of the hotel. We will do our very best to continue to meet your expectations.

Your continued patronage and suggestions are a vital part of our growth and helps us to constantly strive for excellence. And for that, we are very grateful to you.

Thanks again, we look forward to the pleasure of serving you for many more years to come.

With warm regards,

Aditi
Executive Sales and Marketing
Jaypee Palace Hotel & Convention Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed May 24, 2013

Great Place to stay in Agra. This property has lovely landscaping all across. The rooms are beautifully designed and if you get a room in the further corner, it does seem like a palace as you need to walk a distance. The staff is very nice, check in and check out is smooth. A lovely 5 star property if you like to take a dip in the pool and would like to spoil yourself with some spa treatment. Breakfast is great and eating in restaurants with live music a great experience.

Room Tip: Being near to the reception on the same floor makes all facilities within easy approach.
See more room tips
  • Stayed April 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Emily B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Jaypee, Executive Sales and Marketing at Jaypee Palace Hotel & Convention Centre Agra, responded to this review, May 28, 2013
Dear Guest,

Greetings from Jaypee Palace Hotel & Convention Centre

We sincerely thank you for taking your precious time out and posting your most generous feedback of the services of the hotel. We will do our very best to continue to meet your expectations.

Your continued patronage and suggestions are a vital part of our growth and helps us to constantly strive for excellence. And for that, we are very grateful to you.

Thanks again, we look forward to the pleasure of serving you for many more years to come.

With warm regards,

Aditi
Executive Sales and Marketing
Jaypee Palace Hotel & Convention Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ujjain
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed May 23, 2013

Hotel is good perfectly located on outskirts of AGRA near TAJ, the facility and property is spread in large area, rooms are good, clean .. enjoyed stay for family event... breakfast good, lawns are landscaped tastefully and all in all a good place to stay... go ahead

  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Achalkumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Jaypee, Executive Sales and Marketing at Jaypee Palace Hotel & Convention Centre Agra, responded to this review, May 28, 2013
Dear Guest,

Greetings from Jaypee Palace Hotel & Convention Centre

We sincerely thank you for taking your precious time out and posting your most generous feedback of the services of the hotel. We will do our very best to continue to meet your expectations.

Your continued patronage and suggestions are a vital part of our growth and helps us to constantly strive for excellence. And for that, we are very grateful to you.

Thanks again, we look forward to the pleasure of serving you for many more years to come.

With warm regards,

Aditi
Executive Sales and Marketing
Jaypee Palace Hotel & Convention Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed May 18, 2013

This is a really beautiful hotel but our arrival after a long drive from Jaipur was spoilt by the horrendous noise from the work on the floor below our rooms. We did eventually get it toned down a little but as it was 6pm we thought that they could have been a bit more helpful. However, our rooms were good, dining room was fab and food was great. The pool area was good but few loungers and little shade.

  • Stayed April 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Kate J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Jaypee, Executive Sales and Marketing at Jaypee Palace Hotel & Convention Centre Agra, responded to this review, May 28, 2013
Dear Guest,

Greetings from Jaypee Palace Hotel & Convention Centre

We sincerely thank you for taking the time to tell us why our services failed to meet your expectations. We value you, and would like to address your concerns as soon as possible. We apologize for the noise and inconvinience we have caused you.

Please know that I will be personally handling your case, and concerned teams are duly informed about the issue.

It is our goal to restore your confidence in our company by solving this problem and preventing it from happening again.

Thanks again for your honest feedback! We look forward to serving you for many years to come.

With best regards,
Aditi
Executive Sales and Marketing
Jaypee Palace Hotel & Convention Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noida, India
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed May 17, 2013

I travelled for business, the hotel is very good and service was excellent. The rooms are clean and fresh and very spacious with garden views and private balconies. The food was excellent. Good for both business meetings as well as leisure travel with family.
In the evening there was a puppet show! Stayed on 10th May.
They could however spruce up the bathroom a bit with addition of toiletries like toothbrush, toothpaste etc. The length of the cord of handshower is slightly short. The water pressure in the shower was low.
The phone in the room was not working neither did I complain about it.
Overall it was pleasant stay. Highly recommended.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jassies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Jaypee, Executive Sales and Marketing at Jaypee Palace Hotel & Convention Centre Agra, responded to this review, May 28, 2013
Dear Guest,

Greetings from Jaypee Palace Hotel & Convention Centre

We sincerely thank you for taking your precious time out and posting your most generous feedback of the services of the hotel. We will do our very best to continue to meet your expectations.

Your continued patronage and suggestions are a vital part of our growth and helps us to constantly strive for excellence. And for that, we are very grateful to you.

Thanks again, we look forward to the pleasure of serving you for many more years to come.

With warm regards,

Aditi
Executive Sales and Marketing
Jaypee Palace Hotel & Convention Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jaypee Palace Hotel & Convention Centre Agra

Property: Jaypee Palace Hotel & Convention Centre Agra
Address: Fatehabad Road, Agra 282004, India
Location: India > Uttar Pradesh > Agra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Agra
#6 Family Hotel in Agra
#7 Luxury Hotel in Agra
#8 Spa Hotel in Agra
#8 Business Hotel in Agra
Price Range (Based on Average Rates): $
Hotel Class:5 star — Jaypee Palace Hotel & Convention Centre Agra 5*
Number of rooms: 341
Reservation Options:
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Also Known As:
Jaypee Palace Hotel And Convention Centre Agra
Jaypee Palace Hotel Agra
Jaypee Hotel Agra
Jaypee Palace Agra

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