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“Wonderful Weekend Break with Family & Friends”

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Jaypee Palace Hotel & Convention Centre Agra
Ranked #9 of 142 Hotels in Agra
Reviewed May 12, 2013

Visited Agra on this weekend with Family & Friends.. Stayed at the Jaypee Palace, Agra. Our experience was truly wonderful. We booked 7 rooms under a package deal from the Hotel. The stay was very comfortable. Rooms very spacious, nice & clean. The staff was very courteous, warm and extra helpful. Whatever we had requested at the time of booking in advance was all very well executed & implemented by the entire TEAM. Truly Impressive. The property is well maintained and quiet.
The best part was the food.. Very delicious, tasty.. We all overeated I can say.. The Icing was the rich spread and varieties offered in Sweet. Cannot really describe it but one has to really experience it to get the feel.
Two things that the hotel needs to still improve upon for the "VOW' experience:
1. Service was very slow The Grand Buffet where we had dinner. We found the staff lost and tired maybe due to their busy schedule in the afternoon handling a big group but still there we felt that the service was not upto mark. Good Food covered it up for us though!
2. The sports and leisure activities need to be upgraded especially the Tennis courts since there are no courts as such. It is just an open lawn with nets which was not expected and very disappointing indeed..

Still I will mention - It was truly a wonderful stay and experience at the Jaypee Agra! Thank you for making it memorable for all of Us!

  • Stayed: May 2013, traveled with family
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Thank Rohit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Jaypee, Executive Sales & Marketing at Jaypee Palace Hotel & Convention Centre Agra, responded to this reviewResponded May 14, 2013

Dear Guest,

Greetings from Jaypee Palace Hotel & Convention Centre

We sincerely thank you for taking your precious time out and letting us know why our services failed to meet your expectations. Kindly rest assured that the point has been taken care of and we will ensure it is not repeated in future.

We value you and will do our very best to continue to meet your expectations.

Your continued patronage and suggestions are a vital part of our growth and helps us to constantly strive for excellence. And for that, we are very grateful to you.

Thanks again, we look forward to the pleasure of serving you for many more years to come.

With warm regards,

Aditi
Executive Sales and Marketing
Jaypee Palace Hotel & Convention Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,209 - 1,215 of 2,353 reviews

Reviewed May 11, 2013

We stayed in JP Agra mainly to visit the Taj Mahal. But were truely impressed by JP's grandeur, service and hospitality. The rooms were extremely clean, service was excellent and the food was truely delicious. One of our mist memorable stays.

  • Stayed: June 2012, traveled as a couple
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Thank _Roshan_R_N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Jaypee, Executive Sales & Marketing at Jaypee Palace Hotel & Convention Centre Agra, responded to this reviewResponded May 14, 2013

Dear Guest,

Greetings from Jaypee Palace Hotel & Convention Centre

We sincerely thank you for taking your precious time out and posting your most generous feedback of the services of the hotel. We will do our very best to continue to meet your expectations.

Your continued patronage and suggestions are a vital part of our growth and helps us to constantly strive for excellence. And for that, we are very grateful to you.

Thanks again, we look forward to the pleasure of serving you for many more years to come.

With warm regards,

Aditi
Executive Sales and Marketing
Jaypee Palace Hotel & Convention Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2013

Excellent hotel in extensive gardens, good room with balcony, nice bathroom, with hair dryer, shower gel etc. Good spa, good food, good service. We would have been happy to stay longer than our 2 nights.

  • Stayed: May 2013, traveled as a couple
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Thank mimmi444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Jaypee, Executive Sales & Marketing at Jaypee Palace Hotel & Convention Centre Agra, responded to this reviewResponded May 14, 2013

Dear Guest,

Greetings from Jaypee Palace Hotel & Convention Centre

We sincerely thank you for taking your precious time out and posting your most generous feedback of the services of the hotel. We will do our very best to continue to meet your expectations.

Your continued patronage and suggestions are a vital part of our growth and helps us to constantly strive for excellence. And for that, we are very grateful to you.

Thanks again, we look forward to the pleasure of serving you for many more years to come.

With warm regards,

Aditi
Executive Sales and Marketing
Jaypee Palace Hotel & Convention Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2013

This is a lovely hotel. Well decorated, but very spread out. Our room was about as far away as you could get from the front desk, and it was a walk to get there. However, our room was beautiful, with a small balcony. Beds were comfortable. Bathroom was large. As our stay here was part of a tour arranged by Regent Seven Seas Cruises, I don't know the exact price of the hotel as it was included in our package, so I cannot comment as to the value of the stay. The grounds were also beautiful, and the staff was pleasant. We had breakfast, lunch and dinner in the hotel and all of the meals were buffet and well prepared. There was only one thing I didn't understand, we were only booked in the room for one night, and we went early in the morning to see the Taj Mahal. When we got back to the room around, 7:30 AM they were cleaning the room (which we were going to check out of in a couple of hours). We actually had to ask them to leave so that we could take our showers and get our things packed. It was a bit awkward to say the least. It is not too far from the Taj Mahal, and was very convenient for everything we needed.

  • Stayed: April 2013, traveled with friends
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Thank dwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Jaypee, Executive Sales & Marketing at Jaypee Palace Hotel & Convention Centre Agra, responded to this reviewResponded May 10, 2013

Dear Guest,

Greetings from Jaypee Palace Hotel & Convention Centre

We sincerely thank you for taking your precious time out and posting your most generous feedback of the services of the hotel. We will do our very best to continue to meet your expectations.

Your continued patronage and suggestions are a vital part of our growth and helps us to constantly strive for excellence. And for that, we are very grateful to you.

However, we apologize for the inconvenience caused to you.

Thanks again, we look forward to the pleasure of serving you for many more years to come.

With warm regards,

Aditi
Executive Sales and Marketing
Jaypee Palace Hotel & Convention Centr

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2013

As soon as you drive through the front gates leaving the mad Indian traffic behind you it is obvious you have picked a special hotel. The room was luxurious and the staff helpful. Ours was just a fleeting visit and we just snacked in the Tapas Bar rather than the main restaurant.The bartender pointed out a good deal which proved tasty. At breakfast a waiter was keen for us to try an Indian dish which proved to be appetizing.

  • Stayed: May 2013, traveled as a couple
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Thank Bungy007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Jaypee, Executive Sales & Marketing at Jaypee Palace Hotel & Convention Centre Agra, responded to this reviewResponded May 10, 2013

Dear Guest,

Greetings from Jaypee Palace Hotel & Convention Centre

We sincerely thank you for taking your precious time out and posting your most generous feedback of the services of the hotel. We will do our very best to continue to meet your expectations.

Your continued patronage and suggestions are a vital part of our growth. And for that, we are very grateful to you. I shall share your lovely compliments with our team as it helps us to constantly strive for excellence.

Thanks again, we look forward to the pleasure of serving you for many more years to come.

With warm regards,

Aditi
Executive Sales and Marketing
Jaypee Palace Hotel & Convention Centr

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2013

We booked 5 rooms in the month of April and I have to say I was pleased with the hotel. It's located just around a km from one of the gates , early morning walk to the Taj is highly recommended. Don't forget to buy your tickets at the parking lot. Hotel buggies charge a minimum amount to drop you off at the entrance if you don't fancy the walk. Food in the hotel is decent, breakfast being the best! I wish the hotel could ask the guests to jump in the pool only in swimwear rather than undies. There were at least 20-30 men who came in wearing jeans and trousers, took them off by the side of the pool and jumped in! Apart from that the experience was pleasant and enjoyable.

  • Stayed: April 2013
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Thank mindreadingmystic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Jaypee, Executive Sales & Marketing at Jaypee Palace Hotel & Convention Centre Agra, responded to this reviewResponded May 10, 2013

Dear Guest,

Greetings from Jaypee Palace Hotel & Convention Centre

We sincerely thank you for taking your precious time out and posting your most generous feedback of the services of the hotel.
We apologize for the inconvenience caused to you due to internet. Kindly rest assured it will be taken care of. We value you and will do our very best to continue to meet your expectations.

Your continued patronage and suggestions are a vital part of our growth. And for that, we are very grateful to you. I shall share your lovely compliments with our team as it helps us to constantly strive for excellence.

Thanks again, we look forward to the pleasure of serving you for many more years to come.

With warm regards,

Aditi
Executive Sales and Marketing
Jaypee Palace Hotel & Convention Centr

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2013

Jaypee also earns the "Convention Centre" in its name. My husband and I stayed here a few weeks ago for a work conference he had. The hotel is enormous--we got lost once finding our room from the lobby. It pretty much offers everything--along with four restaurants, a pool, spa, rec area (and small movie theatre!). And I will say, the food in the Chinese restaurant was delicious. It might have helped that, after 7 days in India, I was pretty much craving anything but Indian food. But I think this restaurant, with their headlining "real Chinese" top chef, was something special. The Indian-Western buffet (main restaurant) was good enough for breakfast and lunch. The staff in the restaurants was great.

There were some downsides, however. For a place that calls itself a palace, and judging by the extravagant grounds and lobby area, I was expecting more from our room. It was a bit outdated. The internet was a big hassle. Even after we payed to have internet access in our room (we could have got it for free in the business center, but again, this place is huge and I did not want to trek across the grounds to check my email), it was buggy. A couple tech specialists had to come help me log on. After that it worked.

I'd definitely consider staying here if I were planning a trip to Agra--or if I had to come back (saw Taj Mahal, so I don't think I will return). Agra is hectic, in some ways it seemed more hectic than Delhi, so you want a calm and accommodating place to stay at the end of sightseeing here!

  • Stayed: April 2013, traveled on business
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Thank Carina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Jaypee, Executive Sales & Marketing at Jaypee Palace Hotel & Convention Centre Agra, responded to this reviewResponded May 14, 2013

Dear Guest,

Greetings from Jaypee Palace Hotel & Convention Centre

We sincerely thank you for taking your precious time out and posting your most generous feedback of the services of the hotel. We will do our very best to continue to meet your expectations.

Your continued patronage and suggestions are a vital part of our growth and helps us to constantly strive for excellence. And for that, we are very grateful to you.

Thanks again, we look forward to the pleasure of serving you for many more years to come.

With warm regards,

Aditi
Executive Sales and Marketing
Jaypee Palace Hotel & Convention Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jaypee Palace Hotel & Convention Centre Agra

Address: Fatehabad Road, Agra 282004, India
Phone Number:
Location: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Agra
#6 Family Hotel in Agra
#7 Luxury Hotel in Agra
#8 Spa Hotel in Agra
#8 Business Hotel in Agra
Price Range: $119 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jaypee Palace Hotel & Convention Centre Agra 5*
Number of rooms: 341
Reservation Options:
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Also Known As:
Jaypee Palace Hotel And Convention Centre Agra
Jaypee Palace Hotel Agra
Jaypee Hotel Agra
Jaypee Palace Agra

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