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“Night From Hell”

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Howard Plaza The Fern Agra
Ranked #13 of 145 Hotels in Agra
Austin, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Night From Hell”
1 of 5 bubbles Reviewed December 7, 2012

I was put in a room that was under construction, covered in construction dust, feces in the bathroom. The Manager would not give me another room & it took over an hour to get the room clean enough to be in. After 3 hours, the room was filled with toxic fumes that had me running for my life. Staff would not get my stuff out of the room & promised it was aired & OK. I went in to get my things which triggered an asthma attack. I spent the night in the lobby as the staff would not give me another room or put me in a habitable hotel which any decent staff would have done.

Room Tip: Go to a different hotel!
See more room tips
  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPDesk, Manager at Howard Plaza The Fern Agra, responded to this review, June 18, 2016
Dear Guest,

Thanks for sharing your feedback with us. Please accept our sincere apologies for the inconvenience you had with us. With utmost concern, we have noted the issues put forward by you in your review & the same is addressed to the concerned departments. We will ensure to serve you better on your next visit.

It has always been our focus to provide consistently high quality service to all our guests, and once again would like to thank you for putting together your thoughts and sharing it with us.

We look forward to welcome you again at Howard Plaza, Agra.

Warm regards
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,113 reviews from our community

Traveler rating
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    249
    91
    55
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322
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90
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (140)
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English first
Mindanao, Philippines
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed December 3, 2012

I went to India last August and the Hotel Lobby was under renovation.Hotel is near Taj Mahal . Good Breakfast with large selection. But when i ordered champagne there was a staple wire in it , it was disgusting..but things like that happen sometimes. Hotel doesnt have free wifi. Staff members are accomodating.

Room Tip: Should get a room on Higher floors coz less noisy.
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  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rodge B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPDesk, General Manager at Howard Plaza The Fern Agra, responded to this review, January 22, 2017
Dear Guest,

Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us.

We pride ourselves in providing our guests the best experience and appreciation from guests further encourages and motivates us.

We look forward to welcoming you back again at Howard Plaza, Agra.

Warm Regards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arizona
Level Contributor
121 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed November 20, 2012

This hotel is currently under remodel so there is some noise and odors but it is a very good hotel. Since is it recently remodeled the rooms are perfect. Very comfortable beds, beautiful finishes, an attentive staff and even good for some gift shop shopping. I found some of the most interesting scarfs here that I had not found any place else in India. When this remodel is complete, this is absolutely a 5 star hotel. The spa is good....very oily Indian massage and my friends did the facial that was "to die for".

Room Tip: During the remodel ask for rooms on the other side...away from the construction.
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  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hkh60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPDesk, Manager at Howard Plaza The Fern Agra, responded to this review, June 13, 2016
Dear Guest,

Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us.

We pride ourselves in providing our guests the best experience and appreciation from guests further encourages and motivates us.

We look forward to welcoming you back again at Howard Plaza, Agra.

Warm Regards
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
79 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed November 12, 2012

We stayed two nights in October 2012. In parts of the hotel there were still renovation works going on, but we didn't hear anything of that in our room. And although the hotel is located at a big four-lane road, the room was quiet and we had a good rest.
And best is: You can walk to the Eastern Gate through a nice and quiet residential area, just 10 minutes walk and you enter the Taj Mahal.
The breakfast was very good, very wide variety and even low-carb options. Very recommendable

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank b_sievers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPDesk, Manager at Howard Plaza The Fern Agra, responded to this review, June 13, 2016
Dear Guest,

Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us.

We pride ourselves in providing our guests the best experience and appreciation from guests further encourages and motivates us.

We look forward to welcoming you back again at Howard Plaza, Agra.

Warm Regards
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sedona, Arizona
Level Contributor
63 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed November 5, 2012

This hotel had obviously been a beauty in the past, but years of neglect has taken its toll. Carpets are worn, frayed and lifting, doors are delaminating and walls are cracked and stained. These are little things, but show no pride in ownership.

The staff are first-rate, the breakfast is adequate (large selection of typical hotel quality) and the rooms are large and well furnished, but the run-down condition just gives the place a rather depressing feel.

They are indeed close to the Taj Mahal, but not close enough to walk, so no distinct advantage there. While this place would be fine in a pinch, I would not recommend to my friends.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PandC_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPDesk, General Manager at Howard Plaza The Fern Agra, responded to this review, January 22, 2017
Dear Guest,

Thanks for sharing your feedback with us. Please accept our sincere apologies for the inconvenience you had with us. With utmost concern, we have noted the issues put forward by you in your review & the same is addressed to the concerned departments. We will ensure to serve you better on your next visit.

It has always been our focus to provide consistently high quality service to all our guests, and once again would like to thank you for putting together your thoughts and sharing it with us.

We look forward to welcome you again at Howard Plaza, Agra.

Warm regards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed October 30, 2012

This was my 4th stay at this Hotel (27-Oct-12). What I observed during the course of stay is the wonderful hospitality and excellent quality of service.

Food was good, room was properly maintained, near to Taj Mahal and staff members were polite and hospitable.

I would wish to stay at this hotel every time I visit Agra.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Narendra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPDesk, Manager at Howard Plaza The Fern Agra, responded to this review, June 13, 2016
Dear Guest,

Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us.

We pride ourselves in providing our guests the best experience and appreciation from guests further encourages and motivates us.

We look forward to welcoming you back again at Howard Plaza, Agra.

Warm Regards
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed October 26, 2012

This hotel is under massive renovation. Some of the essentials like elevators were not working for most part of my 2-day trip. The rooms are cozy and comfortable. The staff members were very courteous and helpful. The breakfast was very elaborate and had a mix of Indian and continental dishes. The lunch and dinner options were a bit expensive.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank premwilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPDesk, Manager at Howard Plaza The Fern Agra, responded to this review, June 13, 2016
Dear Guest,

Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us.

We pride ourselves in providing our guests the best experience and appreciation from guests further encourages and motivates us.

We look forward to welcoming you back again at Howard Plaza, Agra.

Warm Regards
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Plaza The Fern Agra

Property: Howard Plaza The Fern Agra
Address: Fatehabad Road, Agra 282001, India (Formerly Howard Sarovar Portico)
Phone Number:
Location: India > Uttar Pradesh > Agra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Agra
#11 Luxury Hotel in Agra
#12 Spa Hotel in Agra
Price Range (Based on Average Rates): $
Hotel Class:4 star — Howard Plaza The Fern Agra 4*
Number of rooms: 86
Official Description (provided by the hotel):
Gracious interiors, personalised service and Howard Plaza Agra's unique location are complemented by Agra's glittering monument to love, the Taj Mahal, this tranquil retreat is an best spot for a business or leisure stay, offering a magnificent view of The Taj Mahal from Beautiful roof top Terrace Restaurant (Terrace Grill), Rejuvenating Experience of relaxation (Elixir SPA), a mellow dramatic view of the bustling city through front tea patio (East India Company, Tea Lounge) and a fine spread of Indian Delicacies (Rendezvous). All the exclusive 86 well appointed rooms in this hotel near Taj Mahal are incorporated with safety lockers, In-room mini bar, and LCD Televisions. In order to maintain the highest standards of hospitality and luxury, Howard Plaza Agra also offers currency exchange, tour desk, wake-up service and many more facilities that make more than just a comfortable stay. Incorporating business facilities like wireless internet access, comfortable furnishing and well trained staff for assistance, our hotel in Agra is well-suited for corporate as well as leisure traveler. After a tiring day, guests can also relax at the swimming pool and spa, with sauna, steam bath and Jacuzzi. Guests can savour some sumptuous and beautifully presented cuisine at restaurants of Howard Plaza or have their favorite drinks at Terrace Grill Bar and Lounge, or just relax and have some yummy treat at Rendezvous, all day dining. Howard Plaza promotes it self as an affordable, friendly and best price option in the city with unique close location to Taj Mahal, Agra Fort and with a variety of restaurants and cafes in walking proximity. ... more   less 
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Also Known As:
Howard Sarovar Portico Hotel Agra
Park Plaza Hotel Agra
Park Plaza Agra
Agra Park Plaza
Howard Park Plaza Agra

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