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“Neither bad nor good” 3 of 5 bubbles
Review of The Gateway Hotel, Agra

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The Gateway Hotel, Agra
Ranked #10 of 142 Hotels in Agra
Certificate of Excellence
West Cork Ireland
Level Contributor
148 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Neither bad nor good”
3 of 5 bubbles Reviewed December 2, 2013 via mobile

The hotel is very moderate. The reception area is very grand compared to the rooms which while adequate could be modernised. We had room overlooking the pool which was quiet but we heard that those facing the road were not so quiet

Stayed November 2013, traveled as a couple
Helpful?
Thank westcorktravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PulkesinM, General Manager at The Gateway Hotel, Agra, responded to this review, December 4, 2013
Dear Sir,

Greetings from Agra
I would like to express my sincere gratitude for your valuable feedback.

I would like to update you that the Taj facing rooms are planned for rennovation ,during which we will also be ensuring that the double glaze windows are made sound proff

We look forward to welcome you back at the Gateway hotel Agra
Please feel free to contact me for any future assistance

Warm Regards
Amit Tandon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,726 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Rice VA
Level Contributor
198 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed December 1, 2013

We didn't stay at the hotel yet wanted to rate the restaurant located here. We spent an exhausting day touring the area and were tired and hungry when we arrived for dinner. What an oasis this place is! There were 10 of us - some Indian people and some U.S. people. The wait staff was patient and kind to us and brought a wonderful choice of excellent food. There was also a buffet yet most of preferred to order from the menu. Good service, excellent food and decent prices.

  • Stayed November 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank love2RiceVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PulkesinM, General Manager at The Gateway Hotel, Agra, responded to this review, December 4, 2013
Dear Sir,

Greetings from Agra

I would like to express my gratitude for your valuable feedback.

I would like to inform you that your appreciation for our services at GAD has been shared with the entire restaurant team andthey have been motivated to further increase our service standards in order to make your future visits more comfortable and delightful.

We look forward to welcome you back at the Gateway hotel Agra

Please feel free to contact me for any future assistance

Warm Regards
Pulkesin Mohan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey, United Kingdom
Level Contributor
57 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed December 1, 2013

Stayed for two nights at the Gateway Hotel. Staff great, room very comfortable and clean. Acceptable bathroom with strange glass walls and an electronic blind to roll down, couldn't work out what that was all about!
Pool was lovely, a bit cold in November but not as bad as Delhi! Plenty of sunbeds and great pool staff. Ate in the bar one night, food was fine but very few chairs for such a large space. Had the buffet the second night, it was ok but nothing special. Breakfast was fine with a wide choice of dishes.
Would come back here again

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kerrymcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PulkesinM, General Manager at The Gateway Hotel, Agra, responded to this review, December 4, 2013
Dear Mam,

Greetings from Agra
I would like to express my gratitude for your valuable feedback.

I Have shared your appreciation for our services with the entire hotel team and this will motivate us to further increase our service standards in order to make your future visits more comfortable and delightful.

I along with the chef are also looking at options in making the dinner buffet a bit more exiciting

We look forward to welcome you back at the Gateway hotel Agra

Please feel free to contact me for any future assistance

Warm Regards
Pulkesin Mohan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 29, 2013

There is outstanding service given by all. When you enter, a refreshing ginger tea is given.
The room is nice, spacious, clean and modern. The bathroom is of good size and clean. The air conditioning works well. The restaurants and staff were very kind and a chef gave myself and my sister a tour around the kitchen to learn how food was made. It was great!

The pool looks appealing as well.
The range of food is large and offers western and Indian options. Again the service is absolutely exemplary. Please send the staff our compliments!

Just note there is a charge associated with the Wifi when booking! (We did not use so can't speak for how it worked.)

The location is excellent.

Overall a good hotel but made excellent by the staff.

  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Devaki W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PulkesinM, General Manager at The Gateway Hotel, Agra, responded to this review, November 29, 2013
Dear Sir,

Greetings from Agra
I would like to thankyou for your valuable feedback and would like to inform you that your appreciation for our services has been shared with the entire hotel team and this will motivate them to further increase the service standards.

I understand your concern on wifi being charged and would like to inform you that we are working on the same to make it inclusive in near future

We look forward to welcome you back at the Gateway hotel Agra
Please feel free to contact me for any future assistance

Warm Regards

Pulkesin Mohan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Byfleet
Level Contributor
81 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed November 28, 2013 via mobile

We stayed here for 1 night as part of our tour to visit Taj Mahal. On arrival we were told our booking hadn't been confirmed and that we would need to stay at sister hotel. This was not the fault of the hotel but the company I used to make the booking. However the hotel took full responsibility and moved another couple to the sister hotel and provided me and my son with an upgrade to a suite!!! This on the basis that I was travelling with a child....that is definately great customer service !!
All the staff at the hotel were great, we were very well taken care of while waiting for reception to sort out the room. We ordered drinks and food having been on the road a few hours which was complimentary due to the inconvenience. This was very much appreciated by us considering it was no fault of hotel.
Breakfast was great - especially the dosas which we really enjoyed.
We enjoyed sometime in the pool too which was lovely.
The puppet show was good fun too for my son who also had a go at the dhol drums and puppets.
The suite we got was lovely and huge with a four poster bed and with a view of Taj Mahal!!
The hotel is only a few minutes drive away from the Taj Mahal so location is very convenient.
Would definately stay here again and thanks to all the staff and manager for making our stay great.

Stayed October 2013, traveled with friends
Helpful?
Thank Khyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PulkesinM, General Manager at The Gateway Hotel, Agra, responded to this review, November 29, 2013
Dear Sir,

Greetings from Agra

I would like to express our gratitude for your valuable feedback.

I would like to apologise for the initial inconvenience as there was a situation due to a guest staying on but I hope that the staff took control of the situation to find a pleasent solution to the problem

I have personally appreciated Tribhuwan and ali and Gaurav from the front office team who had resolved the situation . Your words of appreciation will further motivate us to increase our service standards in order to make your future visits more comfortable and delightful.

We look forward to welcome you back at the Gateway hotel Agra

Please feel free to contact me for any future assistance

Warm Regards

Pulkesin Mohan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bussum, The Netherlands
Level Contributor
163 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed November 26, 2013

When visiting Agra, nothing else is more important than the Taj Mahal. It's beauty and power will always remain in one's memory. It';s for me the most beautiful building on the world. And second or third best in Agra is (after the Oberoi) the gateway Hotel. In an ugly building you will be pleased with the outstanding service and attention given by all personnel. From liftboy to waiter, from reception to room steward. And very nice restaurants, very nice swimming pool area and very nice shops (do not forget the 1/3 to be offered when bargaining). In a nutshell: are you looking for a extreme nice hotel in the area of the Taj Mahal? Then book the Gateway and ask for a room with a view on the Taj Mahal.

Room Tip: Ask for a room on the 4th or 5th floor with view on the Taj.
See more room tips
  • Stayed November 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Efwee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PulkesinM, General Manager at The Gateway Hotel, Agra, responded to this review, November 29, 2013
Dear Sir,

Greetings from Agra

I would like to express our gratitude for your valuable feedback.

Your appreciation for our services has been shared with the entire hotel team and this will motivate us to further increase our service standards in order to make your future visits more comfortable and delightful.

We look forward to welcome you back at the Gateway hotel Agra

Please feel free to contact me for any future assistance

Warm Regards

Pulkesin Mohan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed November 26, 2013

This was the second stop on our Indian tour after Delhi. We had opted for an early morning train from Delhi and arrived in Agra about 9am. We were welcomed at the hotel with a refreshing drink and offerred complimentary tea or coffee in a dining room where existing hotel guests were taking their breakfasts. Despite the early hour, we were quickly given access to our rooms which were well appointed with comfortable beds. The bathroom had a combined bath and shower which was perfectly adequate for our two night stay. However, most rooms seem to have locked doors connecting them to adjacent rooms and these do not really provide good sound insulation from the neighbours!
The hotel has two restaurants. One serves continental and Indian food and the other only Indian food. The food quality was excellent and there were tasting dishes available in the Indian restaurant which provided an opportunity to try many of the main courses on the menu. The breakfasts were very good and included buffet choices of cereals, fruits, yoghurts, toast, pastries and several Indian dishes as well as sauteed potatoes in one form or another, freshly cooked eggs any way they were wanted and unusual sausage and bacon options! Additionally, guests are treated to a pleasing selection of live sitar music each morning.
All the staff were very friendly and could not have been more helpful.
Overall, this is a very good hotel which is very close to the Taj Mahal and provides a good base for visiting other attractions in Agra.

Room Tip: Choose a room with a view of the Taj Mahal but be prepared for the mist/smog, which is quite likely...
See more room tips
  • Stayed November 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DinnerLadies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PulkesinM, General Manager at The Gateway Hotel, Agra, responded to this review, November 29, 2013
Dear Sir,

Greetings from Agra
I would like to thank you for your valuable feedback.
I would like to inform you that your appreciation for our services has been shared with the front office and the Kitchen team and this will motivate us to further increase our service standards in order to make your future visits more comfortable and delightful.

We look forward to welcome you back at the Gateway hotel Agra

Please feel free to contact me for any future assistance

Warm Regards

Pulkesin Mohan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Gateway Hotel, Agra

Property: The Gateway Hotel, Agra
Address: Fatehabad Road, Agra 282001, India
Phone Number:
Location: India > Uttar Pradesh > Agra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Agra
#5 Family Hotel in Agra
#7 Business Hotel in Agra
#10 Spa Hotel in Agra
#10 Luxury Hotel in Agra
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Gateway Hotel, Agra 5*
Number of rooms: 100
Official Description (provided by the hotel):
ABOUT THE GATEWAY HOTEL FATEHABAD ROAD AGRA: Set amidst six acres of landscaped gardens, The Gateway Hotel Fatehabad Road Agra offers an excellent view of The Taj Mahal from many of its rooms. GETTING THERE & AROUND:• 5 km from the railway station• 10 km from the airport• 3 km from The Taj Mahal. STAY:• 100 rooms including suites• Wi-Fi internet throughout the hotel• Television with cable/satellite channels• Electronic safe. Standard City/Pool View Rooms: Well-appointed rooms. Superior Taj View Rooms: With a mix of contemporary and Mughal design, these rooms offer an excellent view of the Taj Mahal. Executive Taj View Rooms: An elevated sitting area in these rooms on higher floors offers a breath-taking view of the Taj Mahal. Executive Suites: These have a private library, a DVD Player and a spectacular view of the Taj Mahal. HANGOUTGAD - All Day Dining: The all day dining restaurant serves Indian and International cuisine. Jhankar: For traditional Indian cuisine(19:30 till 23:30 hrs only) Saqui: For a fine selection of wines, spirits and cigars. ... more   less 
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Also Known As:
The Gateway Hotel, Agra Hotel Agra
Gateway Hotel Agra

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