I had booked 2 rooms in this hotel in August 2012. A day before arrival I called up hotel to arrange the rooms opposite to each other which on phone they said is no problem. At arrival they said there are no rooms available opposite to each other. I told them that I had called up a day before and you said is not a issue. Then very reluctantly they provided rooms next to each other which was acceptable to me. Than there was no fruit or cookies basket in any of the rooms. Before going out for a local sight scene i told them about cookies basket and when i came back they put only in one of the rooms. During 2 days of my stay they never bother to provide in 2nd room. When i contacted make my trip from where i did booking they resolved the matter after 15-20 days saying that since i did an early check in ( which i never did ) they were unable to shift amenites to other room. Good to know that it can take them more than 2 days to do so.
It is no way an 5 star hotel it should be categorised as a 3 star hotel. Breakfast was good. Dinner was below average as compare to price. Staff was not professionally trained upto a 5 star standard. Size of beds are small as compare to any 5 star hotel.Lobby is a good place to sit for a while. The swimming pool is surrounded by other residential/commercial buildings from one side. Location of hotel is good as it is near to most of the places around.
Overall it is an average hotel as compare to its price and star rating.
- Official Description (provided by the hotel):
- Mansingh Palace, Agra is a five star property ideally located to suit the needs of travellers whether on leisure or business.100 centrally air-conditioned rooms with telephone, swimming pool, spa, health club, CTV, laundry and dry cleaning services, secretarial, fax & e-mail services, beauty parlor, safe deposit, tea / coffee maker, hair dryer, doctor on call, travel desk, 24 hour money exchange, WIFI. ... more less
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- Also Known As:
- Mansingh Palace, Agra Hotel Agra
- Mansingh Palace Hotel Agra
- Agra Mansingh Palace Hotel