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“ITS JUST WOW - DONT MISS THIS - EXPERIENCE”

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The Oberoi Amarvilas
Ranked #1 of 142 Hotels in Agra
Certificate of Excellence
Reviewed May 3, 2014

All rooms Overlook the Taj Mahal, and its very close to the Mosque, with a Free shuttle.
When you arrive, you will just feel like Royalty, the surrounds, the Service , the atmosphere, it is simply awesome. The food was excellent as was the highly trained staff. Its not cheap, but is good Value.
Its a 3 Minute free shuttle ride to the Taj Mahal, and you can't wait to get back to the Hotel and suck up the Opulence.
One of the best Hotels in the world. Only downside- shower water was a bit brown, that was a bit of a put off, but water did not smell.

Room Tip: Try to get close to the Elevators, otherwise a long walk - as its a spread out Hotel
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  • Stayed: April 2014, traveled with friends
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Thank thanksmate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnkusMahajan, General Manager at The Oberoi Amarvilas, responded to this reviewResponded May 5, 2014

Dear Guest,

Thank you for posting your review on Trip Advisor.

I am glad to read your favorable comments regarding the hotel ambience, décor and location. The view of the Taj Mahal from every guest room window, as well as the panoramic view from the lobby, sets the tone for a truly special stay.

I am likewise pleased to learn that you enjoyed the food and service in our fine restaurants. Your kind comments will definitely be shared with our team. I have noted your feedback regarding the coloured water from the taps. This occurs from time to time in this season and it is for this reason that we provide complementary drinking water in all our guest rooms. We are already working on the same and will be able to sort this out at our earliest.

I hope that memories of your stay will tempt you to return soon to the Oberoi Amarvilas.

Regards,

Ankush Mahajan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,547 - 1,553 of 3,235 reviews

Reviewed May 3, 2014

We went to the oberoi after the taj for Late lunch and tea... After being here for a few hours we hope to stay there next time,
The service was amazing, the pool looked great which we didn't go into.
We had the food which was delicious and good value.

  • Stayed: April 2014, traveled with family
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1  Thank Miroslava J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnkusMahajan, General Manager at The Oberoi Amarvilas, responded to this reviewResponded May 4, 2014

Dear Guest,

Thank you so much for choosing us to come and enjoy a meal and afternoon tea with us while you were visiting Agra. Thank you for taking the time to post your reviews and I am delighted to read that you plan to stay with us on your next visit with us.

My team joins me in welcoming you to The Oberoi Amarvilas is not so distant future and I will be happy to assist you with reservation for your stay, Please write to me on ankush.mahajan@oberoihotels.com.

Regards
Ankush Mahajan
ankush.mahajan@oberoihotels.com

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Reviewed May 2, 2014

We stayed one night on a Delhi/Rajasthan tour purely because every room has a view of the Taj Mahal. It really was magnificent! We had a Premier room with balcony. The room was similar in price to the palace hotels we stayed in later on our trip: while the room was smaller in size and its fittings more modest, the compensation was the view.

We slept well, the staff were very friendly and helpful, the service was excellent and the restaurants were very good. But at the end of the day the reason for staying here is to be able to go to sleep with and wake up to the view of the Taj Mahal.

Room Tip: Go for a room with a balcony - it is usable and to fully enjoy the view, essential!
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  • Stayed: March 2014, traveled as a couple
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Thank LongPaddock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnkusMahajan, General Manager at The Oberoi Amarvilas, responded to this reviewResponded May 4, 2014

Dear Guest,

Thank you for your comments posted on Trip Advisor.

I am delighted to hear that you enjoyed your stay with us. The hotel does of course afford beautiful views of the Taj Mahal from every guest room.

Thank you for your kind praise of the rooms, food and service at the hotel. It will be a source of inspiration to our team at the hotel. I hope that we have been successful in helping create memories for a lifetime for you.

We look forward to welcoming you once more to our hotel in the not too distant future.
Regards,

Ankush Mahajan
ankush.mahajan@oberoihotels.com

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Reviewed May 2, 2014

We have stayed in the Amarvilas before and reviewed it for Trip Advisor. A return visit this year was just as enjoyable as the first time. There are very few sites as magnificent as the Taj Mahel and no hotel provides as great a location and atmosphere for viewing the Taj Mahal as the Amarvilas. The rooms are very nicely appointed, each with a view of the Taj. The swiming pool and gardens are delightful. The restaurants are excellent. Enjoy a drink at the bar or on the terrace at sunset. On our trip the bar team (Yogi, Manis, Shivam and Abhishek) took great care of us. You will enjoy a marvelous view of the most beautiful monument to love ever made

Room Tip: Be sure to visit the Taj at dawn for the most stunning views with the least crowds.
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  • Stayed: April 2014, traveled as a couple
    • Value
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Thank NelsonVNile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnkusMahajan, General Manager at The Oberoi Amarvilas, responded to this reviewResponded May 4, 2014

Dear Guest,

Thank you for posting your review on Trip Advisor with regards your second stay at The Oberoi Amarvilas after 2 years.

I am pleased to read that you enjoyed your visit and your positive review is much appreciated. This definitely helps us and our teams to stay motivated. We take special care in recruiting and training our staff in order to exceed guest expectations. I will be most delighted to share your feedback with all members of the team and i am sure reading your reviews will motivate them to strive for excellence.

I hope that our distinctive service will tempt you to return and stay at one of the many excellent Oberoi Hotels & Resorts in the future.

Thank you

Ankush Mahajan
ankush.mahajan@oberoihotels.com

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Reviewed May 1, 2014

I stayed at the oberoi Amar Vilas expecting a wonderful experience considering the price that they charge. But it turned out to be mixed bag of experience. Normally i would be linient on some hotels for some of these issues but not to Oberoi and not to a property with such prices.

Check in & Checkout: This was a really smooth process. Since we were part of an office group traveling they had done the pre checkin for us. All we had to do was collect the keys and go to our room. Even the luggage was sent to our room based on tabs. Very welcoming staff. complimentary drinks at arrival. Checkout was similar experience. Very efficieent.

Room: This was the most dissapointing part for me. Though the room in itself is okay but looks old and not well maintained. As can be seen from the pictures posted there were rusted areas in the bathroom. Stains on the tiles. power plug not availaible next to bed. Old lamps. Clealiness was an issue. There was no balcony in my room. but when i looked at the balcony at the room below me it had a lot of dust as if not cleaned for long. In my room too there war markes left by glasses used in the room as shown in the picture. It was not a permanent mark. it was basically dust which got hardened by glass...All it would have taken for them was a wipe to clean it. This level of cleanliness you would expect from any property. For a propert charging so much this is a blunder of epic proportions.

Gym: Gym was good and well equipped.. Better then most of the Oberoi properties itself. Enough equipment for cardio and enough range of weights and machines to possibly do any workout you want to do.

Food: Food was really good but the spread was not that elaborate. Few meals that I had were really tasty. Specially meen moily, Thai fish curry in the buffet were brilliant. Spread was not that great for a luxury property. Very limited options in the cold cuts at breakfast. I have seen better spread at business hotels from oberoi and others charging 1/4th of the amount charged by Amar vilas

Location: THis has to be the best feature of the property and the reason for charging such prices. Walking distance from Tajmahal. They also provide golf carts to go to Taj Mahal for guests staying at the property. Agra Fort and other lattractions are also near by. So location wise it could be the best located place in Agra.

Service: Brilliant as always and as expected. Staff was really courteous taking care of smaller things that alot of times can be missed. Attention to detail from providning wet towels in the cars provided by the hotel to visit the attractions near by to complimentary tea/coffe in the lobby for early risers as they get out of lifts and many more. Service wise there is nothing to complain. awesome.

Overall a good stay by normal standard but an average stay by oberoi standards. You cant do blunders on cleanliness. For the price charged, I found it not up to the mark. Will give it a pass next time.

Room Tip: All rooms give a view of Tajmahal. Higher floors give better views. Try to get those if possible.
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  • Stayed: April 2014, traveled with friends
    • Value
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4  Thank cadmus82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnkusMahajan, General Manager at The Oberoi Amarvilas, responded to this reviewResponded May 4, 2014

Dear Guest,

Thank you for taking the time to share your feedback on Trip Advisor.

It is with much regret that I read of your mixed emotions after your experience at The Oberoi Amarvilas.

We at Oberoi Hotels we sincerely believe that it is only by accepting and working on constructive feedback from our guests that we can achieve the highest levels of service that we aspire towards. I have studied your feedback in detail and have discussed the same in detail with our concerned teams. We all truly value our guests’ experience and regret that your stay in this instance was much less than satisfactory.

I would request you to kindly consider this incident as a one off case and not a reflection of the usual standards that we at the Oberoi Amarvilas follow or aspire to deliver to our most valued guests.

Once again I regret your disappointment and I hope that in time your will allow us the opportunity to serve you and to meet your expectations.

Thank you

Ankush Mahajan
ankush.mahajan@oberoihotels.com

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Reviewed April 28, 2014

The Oberoi is a beautiful hotel and as they say...location, location, location. My favorite part is having a drink on the terrace quietly soaking in the wonderful view of the Taj Mahal at sunset. Truly a million dollar view making the high prices charged for beverages seem cheap. Yes the mosquitoes can be problematic but nothing a layer of clothing and some bug spray wont solve. The terrace bar offers a view you should not miss!

  • Stayed: April 2014, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Thank TravelingFarmer V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnkusMahajan, General Manager at The Oberoi Amarvilas, responded to this reviewResponded April 30, 2014

Dear Guests,

Thank you for taking out the time to share your comments on Trip advisor with regards to your stay at the Oberoi Amarvilas.
I am glad that you enjoyed the service and guest facilities during your stay. Our hotel offers stunning views of the Taj Mahal from every room and the bar terrace.

I have made a good note of the comment on mosquitoes. There are mosquitoes at this time of the year especially in towns around marshy areas or where there is a lot of vegetation. But this should not deter you from visiting Agra. By and large, mosquitoes are not around during the day. They swarm during sunset and are a little less after dark. We have mosquito repellent available in all guest rooms and we also do fogging just when the sun starts to go down.

We hope that our service will tempt you to return and stay at one of the many Oberoi hotels and resorts in the future.

Regards

Ankush Mahajan
ankush.mahajan@oberoihotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2014

First time we stayed at the hotel 10 years ago and were amazed by the hotel. This time we were traveling with our friends, 10 of us and everyone loved the hotel and specially service. We had best service at the restaurant and best waiter was Umesh Manral. He remembered what we liked at lunch and at the breakfast brought us special food that we liked. Overall everyone at the hotel did everything to make our stay very memorable. Thank you hotel management.

Room Tip: Corner twin room with balcony was best from our 5 rooms.
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  • Stayed: April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank ruzannaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnkusMahajan, General Manager at The Oberoi Amarvilas, responded to this reviewResponded April 30, 2014

Dear Guest,

Thank you for posting your review on Trip Advisor with regards your second stay at The Oberoi Amarvilas after 10 years.

I am pleased to read that you enjoyed your visit and your positive review is much appreciated. This definitely helps us and our teams to stay motivated. We take special care in recruiting and training our staff in order to exceed guest expectations.

I hope that our distinctive service will tempt you to return and stay at one of the many excellent Oberoi Hotels & Resorts in the future. Will be delighted to share your review with all members of the team.

Thank you.
Ankush Mahajan
Ankush.mahajan@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oberoi Amarvilas

Address: Taj East Gate, Agra 282001, India
Phone Number:
Location: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Agra
#1 Business Hotel in Agra
#1 Family Hotel in Agra
#1 Romantic Hotel in Agra
#1 Luxury Hotel in Agra
Price Range: $802 - $1,729 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Oberoi Amarvilas 5*
Number of rooms: 102
Official Description (provided by the hotel):
The Taj Mahal is extraordinary as much for what it is as how it has escaped the banality of cliché. For 350 years, this monument evokes a sense of wonder. Only by being there can you witness its true majesty, its symmetry, its setting and the delicacy of its carved marble inlaid with precious stones. Now just suppose you were to overlook it from your hotel room? The Oberoi Amarvilas is 600 metres from this tribute to love. The lavish interiors and elaborate gardens add to the serenity of the scene. The guestrooms are palatial: all have magical views and are luxuriously furnished with traditional fabrics, white marble, hand-crafted ornaments and every modern amenity. There is a luxury spa offering a range of therapies, a swimming pool where snacks and drinks are served; an ornamented ballroom and fine restaurants to suit the international palate. But the lobby lounge is a feast for the eye designed, as it was, around that glorious view of the Taj Mahal. ... more   less 
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Also Known As:
Oberoi Amarvilas Hotel Agra
Oberoi Hotel Agra
Oberoi Agra
Agra Oberoi
Amarvilas Agra

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