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“Worth the Money”

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The Oberoi Amarvilas
Ranked #1 of 142 Hotels in Agra
Certificate of Excellence
Reviewed February 17, 2013

This exceptional hotel lives up to its reputation. Rooms, service, and restaurants are outstanding. We had a family of ten, ages 82 to 12, and everyone enjoyed it. In our opinion, this is the best place to stay in Agra.

Room Tip: Rooms with balcony and view of the Taj Mahal are very nice. Unfortunately, it was foggy and cool wh...
  • Stayed: December 2012, traveled with family
    • Value
    • Location
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Thank JeanM55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnkusMahajan, General Manager at The Oberoi Amarvilas, responded to this reviewResponded February 21, 2013

Dear Guest,

Thank you for taking the time to complete a trip Advisor review regarding your stay at The Oberoi Amarvilas.

Your encouraging comment is most appreciated and I am pleased to share them with the team. Making our guest stay special and memorable is what matters to us the most; and on learning that our guests enjoyed their stay motivates us to deliver our best.

We look forward to having you and all members of your family come back and stay with us.

Thank you,
Ankush Mahajan
ankush.mahajan@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,916 - 1,922 of 3,134 reviews

Reviewed February 16, 2013

guess that this is the best choice for agra as you have a view of the taj from your room and the bar, lobby, and restaurants. BUT it is just too much for me. extremely pricey - a twin bedded room that had only one chair????? the architecture is somehow wrong - no decoration on large flat expanses of walls. the staff is overly attentive, actually obsequious...how many times do you want to be interrupted at dinner: how are you? how is your stay? how is the food????? nicest touch was the golf cart that took you to the taj and then back to the hotel. this is just not the place for me, but i am sure that many will think it wonderful.

  • Stayed: January 2013, traveled with friends
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2  Thank artmatterspgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnkusMahajan, General Manager at The Oberoi Amarvilas, responded to this reviewResponded February 26, 2013

Dear Guest,

Thank you for taking the time to share your comments on Trip Advisor.

It is with regret I read that we fell short to meet your expectation during your stay. I have taken note of the concerns you have regarding the food and beverage service and I am so sorry your visit fell short of your expectations

I do hope that in time you will allow us the opportunity to make amends and restore your faith in The Oberoi Amarvilas.

Thank you
Ankush Mahajan
ankush.mahajan@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2013

We were both surprised and disappointed by our stay here. Yes, the location is spectacular. And the "free" golf cart shuttle to The Taj Mahal is unique. But the hotel itself is showing it's age. Pool tiles are cracked.  Room furniture is dated. The rooms themselves are  cramped and uncomfortable. We booked a room with balcony overlooking the Taj Mahal. The cost was $900 before taxes. The view during our stay was fine although be forewarned that this is not always the case because there is often fog. But the biggest problem with the balcony these days is that it is not usable because the entire hotel is over run with mosquitoes - particularly at sunset and sunrise -a serious problem with the current deadly epidemic of dengue fever. We stayed two nights and in retrospect are sorry we did. Rather than pampered, we felt bilked. At these high rates, What disappointed us most -besides the uncomfortable accomodations-was the mediocre food and the sloppy (albeit cheerful) service. As observed elsewhere, food in the Indian restaurant was bland and otherwise a  step above cheap Indian takeout at home.)Housekeeping was sloppy. Upon arrival, there was an old slipper under one of the beds. An old Coke can was on our balcony. This property used to be a showcase for Oberoi. No longer. In fact, it is hard to believe it is allowed to use the Oberoi brand. A shame. With the new highway from Delhi, no need to overnight here at all. Next time we visit the Taj, we certainly won't.

  • Stayed: December 2012, traveled with family
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4  Thank leloir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnkusMahajan, General Manager at The Oberoi Amarvilas, responded to this reviewResponded February 21, 2013

Dear Guest,

It was with regret that I read your report on Trip Advisor regarding your recent stay at The Oberoi Amarvilas.

I have taken note of all the concerns you have raised and I am so sorry your visit fell short of your expectations and we failed to deliver you the service we strive to provide to our guests. Your detailed feedback is taken most seriously and is put to good use.

I do hope that in time you will allow us the opportunity to make amends and restore your faith in The Oberoi Amarvilas.

Thank you
Ankush Mahajan
ankush.mahajan@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2013

If you are in Agra is because you want to see the Taj... well guess what... from this hotel you can see it from everywhere! The lobby, the bar, the restaurants, your bed, your bathtub... It is amazing.
Service? Forget about anything you have experienced until now, THIS IS SERVICE ! The people is so kind and they´ll do anything to please you.
Don´t miss it!

  • Stayed: October 2012, traveled as a couple
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Thank Miguel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnkusMahajan, General Manager at The Oberoi Amarvilas, responded to this reviewResponded February 21, 2013

Dear Guest,

Thank you for taking the time to complete a Trip Advisor review regarding your recent stay at The Oberoi Amarvilas.

I am delighted to read that you enjoyed your visit and your positive review is much appreciated. This definitely helps us and our teams to stay motivated and exceed guest expectation.

We try to ensure a pleasant and a memorable stay for our guests by delivering personalized guest service.

I hope that our distinctive service will tempt you to return and stay at one of the many excellent Oberoi Hotels & Resorts in the future

Thank you.
Ankush Mahajan
Ankush.mahajan@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2013

This is a beautiful hotel near the Taj Mahal. You feel like you are in a palace when you enter and are treated like royalty throughout your stay. Great variety of food, even if you dont want Indian food. Would definately go back.

Room Tip: All rooms are beautiful
  • Stayed: February 2013, traveled with family
    • Value
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Thank 11anjali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnkusMahajan, General Manager at The Oberoi Amarvilas, responded to this reviewResponded February 21, 2013

Dear Guest,

Thank you for taking the time to complete a Trip Advisor review regarding your recent stay at The Oberoi Amarvilas.

It is a pleasure to read that you enjoyed your visit and your positive review is much appreciated.

Looking forward to welcome you back soon.

Thank you.
Ankush Mahajan
Ankush.mahajan@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2013

Agra is not the nicest place in the world even if the Taj Mahal is breathtaking and increable and awesome but this hotel is lovely. Great views , fantastic pool and a great Taj guide hired thru the hotel.

  • Stayed: December 2012, traveled as a couple
    • Value
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1  Thank TravellingRainbow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnkusMahajan, General Manager at The Oberoi Amarvilas, responded to this reviewResponded February 21, 2013

Dear Guest,

Thank you for taking the time to complete a Trip Advisor review regarding your recent stay at The Oberoi Amarvilas.

I am delighted to read that we exceeded your expectations and that you enjoyed your stay.

I hope that our distinctive service will tempt you to return and stay at one of the many excellent Oberoi Hotels & Resorts in the future.

Thank you
Ankush Mahajan
ankush.mahajan@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2013

The level and attention to detail from the staff is beyond measure. There is nothing that escapes the helpful and attentive employees of the Oberoi. While the cost of the hotel might seem a bit high, it's well worth the location and facilities. We were two couples and a 18 month old and all of us were well taken care of. The Oberoi is a fantastic oasis in Agra - don't miss it.

  • Stayed: February 2013, traveled with friends
    • Location
    • Service
Thank CBrandtWright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnkusMahajan, General Manager at The Oberoi Amarvilas, responded to this reviewResponded February 21, 2013

Dear Guest,

Thank you for posting your review on Trip Advisor with regards your recent stay at The Oberoi Amarvilas.

It is a pleasure to read that you enjoyed your stay with us. Your detailed feedback is invaluable and most encouraging.

I will be most delighted to share your review with all members of the staff as it is a great source of motivation for us.

I hope that our distinctive service will tempt you to return and stay at one of the many excellent Oberoi Hotels & Resorts in the future


Thank you.
Ankush Mahajan
ankush.mahajan@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oberoi Amarvilas

Address: Taj East Gate, Agra 282001, India
Phone Number:
Location: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Agra
#1 Spa Hotel in Agra
#1 Romantic Hotel in Agra
#1 Luxury Hotel in Agra
#1 Family Hotel in Agra
Price Range: $466 - $1,777 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Oberoi Amarvilas 5*
Number of rooms: 102
Official Description (provided by the hotel):
The Taj Mahal is extraordinary as much for what it is as how it has escaped the banality of cliché. For 350 years, this monument evokes a sense of wonder. Only by being there can you witness its true majesty, its symmetry, its setting and the delicacy of its carved marble inlaid with precious stones. Now just suppose you were to overlook it from your hotel room? The Oberoi Amarvilas is 600 metres from this tribute to love. The lavish interiors and elaborate gardens add to the serenity of the scene. The guestrooms are palatial: all have magical views and are luxuriously furnished with traditional fabrics, white marble, hand-crafted ornaments and every modern amenity. There is a luxury spa offering a range of therapies, a swimming pool where snacks and drinks are served; an ornamented ballroom and fine restaurants to suit the international palate. But the lobby lounge is a feast for the eye designed, as it was, around that glorious view of the Taj Mahal. ... more   less 
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Also Known As:
Oberoi Amarvilas Hotel Agra
Oberoi Hotel Agra
Oberoi Agra
Agra Oberoi
Amarvilas Agra

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