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All reviews taj bano mughal suite massage chair kaya kalp spa peshwari restaurant upgraded to a suite buffet restaurant beautiful hotel special thanks duty manager front office coffee shop an oasis great hospitality courteous staff indian food peshawari
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Reviewed August 1, 2016

Excellent service , Great place to stay, economical , the staff knew us by the name everywhere we went,

They wanted to make sure we were happy and the family was well taken care of,

always going to this hotel whenever i go to Agra

Date of stay: July 2016
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with ITC hotels
Thank rajatdewan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCMUGHAL, Manager at ITC Mughal, Agra- a Luxury Collection Hotel, responded to this reviewResponded August 17, 2016

Dear Guest,

Greetings from the city of the Taj!

I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel.

We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our “Quest for Quality”.

Your appreciation has been conveyed to the team and I am sure that your recommendation will go a long way in encouraging them.

We value your patronage and look forward to your continued support.

Yours sincerely,

Ashutosh Chhibba
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2016

This hotel allows families to experience a bit of the Taj Mahal, and mughal riches, during your stay in Agra. The floors are all marble with inlaid stones (not semi-precious of course), and the trappings are very mughal-era esque. Extremely comfortable rooms with modern conveniences as well. A great pairing with the visits to Taj Mahal and Agra Fort.

Date of stay: December 2015
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank FamiCLE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCMUGHAL, Manager at ITC Mughal, Agra- a Luxury Collection Hotel, responded to this reviewResponded August 16, 2016

Dear Guest,

Greetings from the city of the Taj!

I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel.

We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our “Quest for Quality”.

We value your patronage and look forward to your continued support.

Yours sincerely,

Ashutosh Chhibba
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2016 via mobile

I stayed in this hotel as a part of my Golden Triangle tour. My stay was for 2 nights and it was as perfect as one can expect. ITC generally doesn't disappoint guests so I went with high expectations. Believe me, they were superb.
Check in took three minutes which was fast and convenient. The room was big with a view of lush green gardens. The room was decorated perfectly with a welcome note by the hotel. The bathroom was spacious with a bathtub in place. All the toiletries were placed with a hair dryer. We ordered dinner in the room as we were tired after visiting Taj Mahal. Dinner was served under 20 minutes, hot and fresh as we expected. We ordered desserts after dinner which disappointedly took 45 minutes. Sleep was comfortable with chilling AC. Breakfast was lavish with lots of love counters. Check out was smooth and the staff greeted us with a freshly made chocolate box. Thanks for the amazing hospitality.

Date of stay: June 2016
Trip type: Traveled with family
Thank gauravnarula2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCMUGHAL, Manager at ITC Mughal, Agra- a Luxury Collection Hotel, responded to this reviewResponded August 16, 2016

Dear Guest,

Greetings from the city of the Taj!

I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel.

We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our “Quest for Quality”.

Your appreciation has been conveyed to the team and I am sure that your recommendation will go a long way in encouraging them.

We value your patronage and look forward to your continued support.

Yours sincerely,

Ashutosh Chhibba
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2016

A beautiful hotel with a amazing ambiance and staff to match.This hotel is situated 10 minutes by car from Taj Mahal. we did not get a chance to stay but had lunch during our visit to Agra. We took a show round of the hotel, rooms are beautiful, Every thing used in hotel is made in India.
The SPA - The moment you enter this place a warm friendly Aroma and ambiance greets you.

Date of stay: July 2016
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank asifmaredia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCMUGHAL, Manager at ITC Mughal, Agra- a Luxury Collection Hotel, responded to this reviewResponded August 16, 2016

Dear Guest,

Greetings from the city of the Taj!

I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel.

We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our “Quest for Quality”.

Your appreciation has been conveyed to the team and I am sure that your recommendation will go a long way in encouraging them.

We value your patronage and look forward to your continued support.

Yours sincerely,

Ashutosh Chhibba
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2016 via mobile

I stayed in this Hotel only for one night on 12th July along with my Parents and Children . The hotel is really very good, neat and clean. Buffet Arrangement for Dinner as well as Breakfast was very good. Especially 2 waiters Mr. Mohan and Mr. Mohar provided excellent service. Both are really very polite and soft spoken

Date of stay: July 2016
Trip type: Traveled with family
1  Thank chhava_ashish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCMUGHAL, Manager at ITC Mughal, Agra- a Luxury Collection Hotel, responded to this reviewResponded August 16, 2016

Dear Guest,

Greetings from the city of the Taj!

I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel.

We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our “Quest for Quality”.

Your appreciation has been conveyed to Mohar & Mohan and I am sure that your recommendation will go a long way in encouraging them.

We value your patronage and look forward to your continued support.

Yours sincerely,

Ashutosh Chhibba
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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