The hotel is well placed for a tour of the Taj and Red Fort and the rooms are excellent. We were upgraded to a deluxe which was large, modern, clean and very comfortable. The staff were mostly very friendly and helpful. Excellent and speedy laundry service.
Thats where the positives end though, The food was awful, we heard many people with the same thoughts. The dinner & breakfast buffets were very low standard, luke warm food, a poor selection, all set in a dark and dingy room. The pool area was dirty and run down, although I can understand that this is difficult to avoid in India due to the heat and dust.
I feel akward complaining about the standard of the hotel when just outside the gates was such heart wrenching poverty but I do think its important to let people know what to expect, especially when paying a fair amount of money. Overall Id say fine for an overnight stay but no more.
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- Also Known As:
- Itc Mughal, Agra Hotel Agra
- Itc Mughal Hotel Agra
- Sheraton Agra
- Agra Itc Mughal Hotel