We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Near the Taj Mahal”
5 of 5 bubbles Review of ITC Mughal, Agra

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
ITC Mughal, Agra
Ranked #12 of 145 Hotels in Agra
Nottingham, England
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Near the Taj Mahal”
5 of 5 bubbles Reviewed April 8, 2009

We stayed at this smart hotel, set in beautiful gardens, as part of a wonderful 17 day private tour organised by Mr V P Singh of the Indian based company 'Legends and Palaces '. The service, location, and accommodation were first rate and the restaurant provided an excellent breakfast and some plentiful and tasty dishes at dinner. We have no reservations in recommending it for it had great ambience.

  • Stayed April 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,751 reviews from our community

Traveler rating
    1,939
    1,044
    499
    178
    91
See reviews for
1,193
1,242
146
296
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (663)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
shropshire
Level Contributor
109 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed March 30, 2009

When we were booking our tour of India an Indian friend said you will only need a day in Agra, well all I can say is that she hadn't stopped at the ITC Mughal. In this city of noise, polution and dirt this hotel is an area of beautiful gardens, an amazing Spa, exceptional restaurants and friendly professional staff.

We arrived by train at midnight to be welcomed by an excellent driver who looked after us for the next two days. Our hotel room was clean and looked out over beautiful gardens. Early the next morning we visited the Taj Mahal before returning for breakfast. The hotel had arranged for an excellent guide to show us round both the Taj and Agra Fort.

As we had booked the "Taste of Luxury" package we spent the afternoon in the Spa having 3 different massages, what a magnificent way to relax after the hustle and bustle of a morning in Agra.

The evening was spent eating an excellent meal, with our fingers, in the Peshwari restaurant. The chef making time to talk about his food.

Next morning everything was arranged perfectly for our transfer to Bharatpur station via Fatehpur Sikri.

Next time I visit Agra I will definitely stay longer at the ITC Mughal.

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank reded46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed March 21, 2009

I stayed one night here during a trip to the Taj Mahal. Having stayed at other ITC properties in India I was a little underwhelmed by my stay here.

As others have mentioned, the service, especially upon checking in, is quite good. The pool is nice, the gardens are pretty and the health club is superb.

But the hotel's layout is needlessly sprawling and the design dated (early 80's). It gives a vibe that's closer to a high end motel rather than a luxury hotel. The rooms were nice enough but again were showing signs of aging.

My biggest complaint though would be the food. The food was completely overpriced and the quality average at best. We also saw a cockroach in the Peshawri restaurant and the staff didn't seem to be too fussed about it when we brought it to their attention.

Given all this, I'd say this hotel, considering the price for a room, is only just average and certainly off the mark for an ITC hotel.

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jolly_Bengali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agra
1 review
5 of 5 bubbles Reviewed March 9, 2009

Excelelnt stay.Very friendly staff .Excellent food ...Very nice SPA .

  • Stayed October 2008, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raghavpopeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed February 23, 2009

We stayed here for two nights and were amazed at the quality of service and the kindness and friendliness of the staff. We were very slightly delayed at check in by paperwork formalities (and it wasn't as though we were uncomfortable--the lobby is large and airy and smells of flowers, and they bring candy and cool drinks to you as you wait) but they still upgraded us just for having to wait AND gave my daughter a gift-wrapped doll. There are rose petals in water in giant bowls everywhere, and it is fragrant and lovely. The staff go out of their way to be helpful, from the man at the business desk to gardeners in the rambling, soothing gardens. The suite to which we were upgraded was spectacular---two large flat panel TVS and a massage chair that my son never wanted to leave. We did not want to leave this hotel, and we have stayed at many nice hotels in India. We'd been to Agra before but usually don't stay overnight: this hotel is a reason to spend a night there. We had no problems with noise, by the way (in response to an earlier post).

  • Stayed February 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank momof3NewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed February 23, 2009

WOW! We were absolutely blown away by this hotel. We had been travelling in India for 1 month and this was the last hotel we stayed in. The staff and service were FABULOUS. On the morning that we left for Delhi (and the International airport) the chef cooked us a special Indian breakfast. He then packed us a lunch for the drive - for free! We wish we had booked longer so we could have had time at their ultra luxurious spa. Definitely recommend this hotel!

  • Stayed January 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HappyWorldTraveller8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marshall, Minnesota
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed February 18, 2009

My wife and I stayed here for 2 nights in Feb 2009 and we had a fantastic time! Sure, the hotel is a little pricey compared to others but it is definitely worth every penny. The service is above and beyond, right from the porter to room service. The rooms are spacy, clean and well equipped, The restaurants are delicious but expensive - I recommend the buffet, the variety is great. I highly recommend a stay here

  • Stayed February 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aadamle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Agra hotels
1.0 mi away
Courtyard Agra
Courtyard Agra
#3 of 145 in Agra
4.5 of 5 bubbles 1,198 reviews
0.6 mi away
The Oberoi Amarvilas
0.8 mi away
Radisson Blu Agra Taj East Gate
Show Prices
Show Prices
Show Prices
0.8 mi away
DoubleTree by Hilton Hotel Agra
1.0 mi away
Trident, Agra
Trident, Agra
#2 of 145 in Agra
4.5 of 5 bubbles 2,650 reviews
0.6 mi away
Four Points by Sheraton Agra
Show Prices
Show Prices
Show Prices

Been to ITC Mughal, Agra? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ITC Mughal, Agra

Property: ITC Mughal, Agra
Address: Taj Ganj, Agra 282001, India
Location: India > Uttar Pradesh > Agra
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Agra
#4 Family Hotel in Agra
#6 Romantic Hotel in Agra
#10 Luxury Hotel in Agra
#11 Spa Hotel in Agra
Price Range (Based on Average Rates): $
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Hotwire, Hotels.com, Agoda, TripOnline SA, HotelQuickly and Priceline so you can book your ITC Mughal, Agra reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing