The hotel was very impressive when checking-in, with a large lobby including the landscaping. The service was excellent. The hotel was well laid out with separate wings of rooms). The room we had was a bit smaller than expected (with little room for luggage and hanging space), but was good enough for the time we were in it. The restaurants within the hotel were varied enough not to worry about eating out. On one occasion, the staff in the Pavillion Restaurant were very tardy in coming to us to take our order but when they did, they realised that they had overlooked us and provided some special deserts for us at no charge to compensate for the lapse in service.
The nearest ATM is across the road (hotels in India don't seem to have them on their premises).
The breakfast dining room was abit of a shambles. It appeared that the staff had very little idea of what to do or when they should do it. I think that there was a couple of tours in the hotel at the same time and this caused overload in the restaurant.
If we could get a slightly larger room, we would stay there again.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Prestigia, Travelocity, Orbitz, Cancelon, TripOnline SA, Hotwire and Agoda so you can book your ITC Mughal, Agra reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Itc Mughal, Agra Hotel Agra
- Itc Mughal Hotel Agra
- Sheraton Agra
- Agra Itc Mughal Hotel