We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The best place to be in Agra”
Review of ITC Mughal, Agra

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
ITC Mughal, Agra
Ranked #12 of 142 Hotels in Agra
Reviewed May 3, 2013

We spent 3 days and 2 nights at ITC Mughal on my anniversary and I think it couldn't have been better. The hotel staff was very warm and helpful and extended all possible courtesies to us. We stayed in the royal suites and got an equally royal treatment :) Its a beautiful property with the most beautiful spa I have seen and experienced. We enrolled for a couple Kaya Kalp treatment and thoroughly enjoyed it. I would also especially like to mention Taj Pavallion restaurant. Mr. Chinmoy is the restaurant manager and Mr Sanjay is the GM - they both ensured that our anniversary became a special memory for a lifetime.

I would strongly recommend ITC Mughal if you are planing a stay in Agra.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Divkiran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this reviewResponded May 16, 2013

Dear Guest,

Thank you for taking out some of your precious time and posting your feedback on tripadvisor.

It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience.

Looking forward to having the opportunity to welcome you back to ITC Mughal!

Regards,

Sanjay Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (4,001)
There are newer reviews for ITC Mughal, Agra
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,670 - 2,676 of 4,001 reviews

Reviewed May 2, 2013 via mobile

Excellent dinner I was go with my family the restaurant is full of the people there is chicken very yammy naan. Very soft I love it's
the place r very clean & food was very tasty I really recommended this place to go dinner ..............!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank CHANDANGUIDE1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this reviewResponded May 16, 2013

Dear Guest,

Thank you for taking out some of your precious time and posting your feedback on tripadvisor.

It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience.

Looking forward to having the opportunity to welcome you back to ITC Mughal!

Regards,

Sanjay Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2013

ITC Mughal its beautiful property. Warm Staff. Soothing music flowing everywhere. Best SPA and excellent swimming pool. Huge lawns. Excellent Rooms. Hospitality at its best. Can spend whole day in the property its huge.

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Timetraveller221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this reviewResponded May 16, 2013

Dear Guest,

Thank you for taking out some of your precious time and posting your feedback on tripadvisor.

It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience.

Looking forward to having the opportunity to welcome you back to ITC Mughal!

Regards,

Sanjay Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2013

Only spent one evening in Agra on my trip, and it was a pleasant experience at the ITC hotel. The suite was spacious and clean. The staff were very courteous throughout the stay, although at breakfast it seemed like they were a bit understaffed. A great place to stay for visiting the Taj Mahal.

  • Stayed: March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Catherine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this reviewResponded May 16, 2013

Dear Guest,

Thank you for taking out some of your precious time and posting your feedback on tripadvisor.

It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience.

Looking forward to having the opportunity to welcome you back to ITC Mughal!

Regards,

Sanjay Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2013

I had an excellent Royal Mughal suite with a butler that brought Indian remedies like copper cups for water and raw almonds with honey and lemon. The best treat was taking a yoga session on the rooftop at sunrise with views of the Taj Mahal in the distance. The spa is great also. Go at night for a beautiful treat with candles, water and rose petals everywhere.

Room Tip: Royal Mughal suite just off the lobby was convenient for workout and spa
  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jstopnik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this reviewResponded May 16, 2013

Dear Guest,

Thank you for taking out some of your precious time and posting your feedback on tripadvisor.

It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience.

Looking forward to having the opportunity to welcome you back to ITC Mughal!

Regards,

Sanjay Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2013

We visited with a large tour group. In all fairness, I would have rated it 3 1/2 stars if I could have. We had an older room that was in need of some TLC. Water damage, worn carpet, brown water out of faucet tap for far too long (a little scary.) But... the property was very atmospheric and actually quite pleasent. I think the newer wings were probably much nicer from reports of fellow travelers. We had buffet meals while we were there which were of good quality and included local dishes. Given the choice, would have stayed at the Oberoi for better location, Taj view from the rooms and more uniform quality rooms. Not bad, but you can do better.

Room Tip: Make sure to get a room in one of the newer wings!
  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MarkOrmondBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this reviewResponded May 16, 2013

Dear Guest,

Thank you for taking out some of your precious time and posting your feedback on tripadvisor.

It is our pleasure to recieve your kind feedback, let me assure you cognizance of same has been taken and corrective administrative actions are being taken.

Looking forward to having the opportunity to welcome you back to ITC Mughal!

Regards,

Sanjay Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2013

I only spent one evening here given the length of my trip to Agra, but i could have stayed a weekend in comfort! I stayed in a multi room suite, which was a great experience in it's own. The room was very clean, well maintained. The breakfast buffet is excellent. I also spent the day at the pool relaxing, its a very nice pool and lounge area. I took some time to move into the courtyard to work a little and really enjoyed the quiet, the birds, the gardens. Very relaxing. There was some wear throughout the hotel, but it frankly did not impact my experience and i do stay at 5 star hotels regularly travelling for business. I thought this was an outstanding experience at such a great price point.

  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Adventureloving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this reviewResponded May 16, 2013

Dear Guest,

Thank you for taking out some of your precious time and posting your feedback on tripadvisor.

It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience.

Looking forward to having the opportunity to welcome you back to ITC Mughal!

Regards,

Sanjay Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Agra hotels
1.0 mi away
Courtyard by Marriott Agra
0.6 mi away
The Oberoi Amarvilas
0.8 mi away
Radisson Blu Agra Taj East Gate
Show Prices
Show Prices
Show Prices
0.8 mi away
DoubleTree by Hilton Hotel Agra
1.0 mi away
Trident, Agra
Trident, Agra
#2 of 142 in Agra
2,793 reviews
0.6 mi away
Four Points by Sheraton Agra
Show Prices
Show Prices
Show Prices

Been to ITC Mughal, Agra? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ITC Mughal, Agra

Address: Taj Ganj, Agra 282001, India
Location: India > Uttar Pradesh > Agra District > Agra
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Agra
#4 Family Hotel in Agra
#6 Romantic Hotel in Agra
#11 Luxury Hotel in Agra
#12 Spa Hotel in Agra
Price Range: $79 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Prestigia, Orbitz, Travelocity, Cancelon, TripOnline SA, Agoda and Hotwire so you can book your ITC Mughal, Agra reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing