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“Excellent is the word”
Review of ITC Mughal, Agra

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ITC Mughal, Agra
Ranked #13 of 143 Hotels in Agra
Reviewed February 2, 2013

Located near the beautiful Taj Mahal this hotel makes your stay at Agra a pleasant experience with its nice location, a pretty good garden and swimming pool. The staff is helpful and pleasant. The rooms are great and good room service. Restaurant also offered a variety of food which was great. Overall a great experience for me and I would love to be there again with my family.

  • Stayed: September 2012, traveled solo
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3  Thank sud415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,931 - 2,937 of 4,181 reviews

Reviewed February 1, 2013

the first impression about the property was just common. But as we spent some time and strolled around, it is splendid !
even a small lake inside and a real old steam locomotive inside !

our stay was for 2 days, good memories !

  • Stayed: January 2013, traveled on business
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Thank manuIndirapuram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this reviewResponded March 20, 2013

Dear Guest,

Thank you for taking out some of your precious time and posting your feedback on tripadvisor.

It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience.

Staff throughout the hotel is highly motivated with your positive feedback.

Looking forward to having the opportunity to welcome you back to ITC Mughal!

Regards,

Sanjay Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 31, 2013

The motel near the Taj Mahal location, you can even see the Taj Mahal from a tower in the hotel. The pool, grounds and hotel décor are excellent. The rooms are starting to get a little run down and worn out. Renovations is not too far away into the distant future and the reliability of the air conditioning is not the best.

You can walk to nearby shops and local mall down the street in 15-20 minutes with very good safety.

The restaurant food and staff service is excellent. There is good Internet connections, but a fast connection is costly in price.

  • Stayed: January 2013, traveled with family
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Thank MrPKI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2013

We stayed overnight at ITC mughal... the reservations division was very helpful... we were delighted to get an inter-connnected delux room with our suite !
The property is great !! the only glitch was that the famous Dal Bukhara was not upto the mark and the room service was kinda slow.
Other than that it was a great trip !

  • Stayed: October 2012, traveled with friends
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1  Thank Nimisha12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this reviewResponded February 14, 2013

Dear Guest,

Thank you for taking out some of your precious time and posting your feedback on tripadvisor.

It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience.

Staff throughout the hotel is highly motivated with your positive feedback.

Also your feedback regarding Dal Bukhara and Room Service has been noted and corrective administrative action is being taken on the same.

Looking forward to having the opportunity to welcome you back to ITC Mughal!

Regards,

Sanjay Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2013

Greetings to the travel community all over the globe. Since the opening of the yamuna expressway from Delhi to agra I had been planning a road trip to agra . So got the chance on the very rare long weekend thanks to the Republic day holiday in India. Itc mughal has always been a favourite as i ve already stayed there twice before. The hotel is probably the best property in agra as far as the architecture is concerned . With the mughal era as the theme for the building the hotel lives upto the name. The hotel boasts of a variety of restaurants serving different cuisines . The taj bano, peshawari and the three meal serving pavillion restaurant the hotel is a treat for the taste buds. With lush green lawns and a swimming pool the hotel has ample open spaces for guests to unwind. The staff is typical itc, very courteous and helpful. The only thing that I was a bit let down with is the rooms . The rooms are nice and clean but with the high tariff I expect the rooms to be a bit better. Its proximity to the taj and the jharokha e taj a roof top observatory that provides a nice view of the taj mahal the itc mughal is probably the best hotel to stay I agra. A bit heavy on the wallet but still a nice place to be with family n friends.

  • Stayed: January 2013
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Thank ishmeet2509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this reviewResponded February 14, 2013

Dear Guest,

Thank you for taking out some of your precious time and posting your feedback on tripadvisor.

It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience.

Staff throughout the hotel is highly motivated with your positive feedback.

Looking forward to having the opportunity to welcome you back to ITC Mughal!

Regards,

Sanjay Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2013

We stayed here for a single night after a long and tiring drive from Delhi to see the Taj Mahal at sunset (and an unavoidable tour of a local marble/sandstone/mason/nik nak shop), looking and feeling pretty grotty, with just a small overnight bag and change of clothes each. Walking in to the fabulous foyer, we did feel just a smidge underdressed, but the staff were very welcoming, and I would imagine we were neither the first or the last overnighters to drag their dusty bones over their threshhold. As I said, the entrance area is stunning, and the rooms are also pretty fab, with a good shower and bathroom and very comfortable bedroom. We chose to eat in Bukhara, their high end kebab restaurant (I had eaten in the one in Delhi, and this was of similarly high quality, although with less of a buzzy atmosphere due to its location). After a relaxed drink in the bar, we hit the hay, sleeping perfectly through. The buffet breakfast was much as you would expect of a 5* hotel, with a decent range of Indian and western options. Unfortunately we didn't have time to try out the spa facilities, so can't comment on them.

I had visited Agra before, staying near the Taj Mahal, at one of the hotels with a rooftop restaurant with view of the Taj. It was mid-range price, but shockingly basic for the money paid. The ITC was about £80 for a night, but was well worth it. Having spoken with friends who have visited Agra, we agreed that you should either go very basic or for a 5* - anything in between is going to be very variable and probably not worth the extra money vs a basic. If you can find a good deal, the ITC is a great option at the upper end.

  • Stayed: April 2012, traveled as a couple
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2  Thank Duncs76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this reviewResponded February 14, 2013

Dear Guest,

Thank you for taking out some of your precious time and posting your feedback on tripadvisor.

It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience.

Staff throughout the hotel is highly motivated with your positive feedback.

Looking forward to having the opportunity to welcome you back to ITC Mughal!

Regards,

Sanjay Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2013

Our stay at ITC Mughal was one of the best holidays we have had. The rooms were very comfortable & all our requirements were promptly taken care of. The staff was very warm & courteous. The kids enjoyed the ATV / Bike rides and the nature walk in the beautiful garden. Would highly recommend the hotel as the best place to stay when visiting Agra.

  • Stayed: January 2013
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Thank AmardeepSchadha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this reviewResponded February 14, 2013

Dear Guest,

Thank you for taking out some of your precious time and posting your feedback on tripadvisor.

It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience.

Staff throughout the hotel is highly motivated with your positive feedback.

Looking forward to having the opportunity to welcome you back to ITC Mughal!

Regards,

Sanjay Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ITC Mughal, Agra

Address: Taj Ganj, Agra 282001, India
Phone Number:
Location: India > Uttar Pradesh > Agra District > Agra
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Agra
#4 Business Hotel in Agra
#6 Romantic Hotel in Agra
#11 Luxury Hotel in Agra
#12 Spa Hotel in Agra
Price Range: $121 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
Reservation Options:
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel

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