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“A study in contrasts”
Review of Trident, Agra

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Trident, Agra
Ranked #2 of 142 Hotels in Agra
Certificate of Excellence
Reviewed April 24, 2014

A colleague booked us into the Trident, and for the price, we didn't expect a hotel as nearly as upscale as the Trident. The lobby and dining rooms are very nicely (and recently) done, and the garden, with swimming pool and fountains, is lovely.

What was surprising to us, however, was how overwhelmingly European the guests were. Also, while the common areas and the bathrooms had been upgraded, the guest room itself didn't seem to have been.

  • Stayed: April 2014, traveled with friends
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Thank KirstenNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded April 26, 2014

Dear Guest,

Thank you very much for choosing Trident during your visit to Agra and also for sparing time to share your experience on Trip Advisor.

My team and I deem it a privilege to have served you and we are delighted to read such a wonderful review from you. We are happy to learn from your feedback that you found our team and food to be amazing. Thank you indeed for this compliment !

I have conveyed your gracious comments to the entire team, for whom it has been a great source of inspiration.

It is our continuous endeavor to ensure that every guest leaves as an ambassador of our product and services. We are delighted to note that our food, services and product were to your satisfaction.

I thank you once again for your positive and appreciative feedback and look forward to having more opportunities to be of service to you

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,350 - 1,356 of 2,793 reviews

Reviewed April 23, 2014

We happened to stay in the Trident, Agra during our one day trip to see Taj , in last summers.We found the reception really beautiful , nice and clean swimming pool but were surprised more of shocked to see the location of our room.Since the hotel is in U shape , to reach our room long corridors have to be crossed and there were no windows in the corridors making it lil suffocated aand a big turn off.As far as room is concerned, it was really small but clean n nice view.The service was really quick but the goodies kept in the room were priced 10 times Oops!! The breakfast spread was really good and tasty..good option for foreign tourists.Over all a nice stay as they had child area to engage kids too.Recommended!!

  • Stayed: June 2013, traveled with family
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Thank AkNeeRoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded April 26, 2014

Dear Guest,

Thank you for your stay and for the lovely review! Positive feedback from patrons like you is the biggest encouragement for us and drives us to improve constantly.

Your positive observations regarding our product, service and staff is inspirational for all of us. Our chefs were also delighted to note that their efforts were so well appreciated. It is our continuous effort to provide our guests with the highest level of service and to make their stay truly memorable.

I will share your appreciation of service with everyone as we consider positive feedback from guests to be the biggest reward for all our efforts and the team will be thrilled to receive your comments.

Entire team at Trident looks forward to welcome you back on your next visit to Agra.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager

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Reviewed April 23, 2014

We had a wonderful stay at the Trident Agra. The hotel rooms are comfortable, clean and modern. The exterior is more traditional, and the pool and gardens are lovely. The restaurant served an extensive range of dishes; we loved everything that we ate there. Staff are lovely and go out of their way to please you. The traditional music, crafts and dance in the evenings were a lovely touch.
We will certainly stay there again if we are in Agra.

  • Stayed: April 2014, traveled with family
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Thank SueWray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded April 26, 2014

Dear Guest,

Thank you for your stay and for the lovely review! Positive feedback from patrons like you is the biggest encouragement for us and drives us to improve constantly. We sincerely appreciate your time in sharing your experience at our hotel and its location advantage.

Special touches and insightful service have a huge impact on the overall experience and I am delighted to know that my team was able to create an impression on you with thoughtful gestures and anticipative service. It feels great to work with such incredibly caring and talented gentleman.

It will be my pleasure to share your generous comments with them and I am sure they will be delighted to receive such generous appreciation.

Thank you for your compliments on the quality of service throughout your stay. I will pass it on to the teams concerned. They would be delighted to know that their efforts were so well appreciated. Our culinary team will be most happy to have served you. This definitely helps us and our teams to stay motivated.

I hope that our distinctive service will tempt you to return and stay at one of the many excellent Trident Hotels in the future

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager

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Reviewed April 22, 2014

We stayed here as part of a Travelsphere tour. The room was a good size (a twin) and in pretty surroundings.

The welcome was fantastic and the service throughout was first class.

The buffet was very varied and the staff were exceptional. The lunch menu was 'reasonably' priced (about £20 for two people for fish burger, chips and drinks). Hotel food in India is this kind of price on average.

The grounds were well maintained.

  • Stayed: March 2014, traveled with friends
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Thank TtravellerUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded April 26, 2014

Dear Guest,

Thank you for choosing to stay with us on your recent holiday to Agra and for taking time to write this review. I am delighted to know that you had an amazingly memorable experience with us.

I would also want to thank you for your compliments about our service. I will share your review with my entire team which will only motivate our ‘ladies & gentlemen’ to continue and strive harder to excel in providing exceptional experiences to our guests.

We understand the importance of a comfortable room and our housekeeping team ensures that each guest gets one. I am happy to note that we lived up to your expectations there.

We hope that you will plan another holiday with us soon! We take this opportunity to assure you of our best attention and services at all times.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager

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Reviewed April 22, 2014

Have been staying at Trident for over two years now. Have completed over 30 nights. Super environment & hospitality ! The food & ambiance are just great. Great hotel for a holiday. Ashutosh (in the restaurant) takes great care !

Room Tip: Pool SIde !
  • Stayed: April 2014, traveled on business
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Thank aksuri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded April 26, 2014

Dear Guest,

Thank you for your recent visit and for a wonderful review of your experience.

The team and I are delighted to know that you had a pleasant stay and were thoroughly impressed with the activities organized for kids at the hotel.

Your compliments for the team are very encouraging. I have shared it with them and they are thrilled!

Positive feedback like yours is our biggest encouragement and makes us come up with ideas

My team and I look forward to the pleasure of having you stay with us during all your future visits to Agra.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2014

We have travelled extensively and I can honestly say that this is by far the best service we've ever received in a hotel! excellent food and wonderful staff! One of the chefs even walked us through the dinner buffet explaining what was in each dish and offering to make us something else if we didn't like what was on offer.

  • Stayed: April 2014, traveled with friends
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Thank Randk58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded April 26, 2014

Dear Guest,

It was an absolute pleasure having you stay with us during your recent visit to Agra in April 2014.

The generous appreciation you have bestowed upon us for the rooms, lush green gardens, the pool and the restaurant and front office staff is very special. I will share your comments with the entire team as they all did a fantastic job in delivering an exceptional experience to you. Everyone will be delighted to receive your feedback.

We will all celebrate on getting the compliment of being “exemplary”! I truly appreciate you sharing this with us. It means the world to us and is a very big motivation.

It is our constant endeavor to deliver excellent services and appreciation such as yours increase our motivation to continually aspire to achieve the expectations that our guests have of us. It’s a pleasure to read that you found the hotel team members to be courteous, patient, sensitive and helpful. We are extremely grateful to you for all the kind comments you have mentioned on this forum.

My team and I look forward to your continued visits to Trident, Agra. We take this opportunity to assure you of our best attention and services at all times.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2014

We stayed at the Tridant hotel as we came to the end of a three week visit to India.the staff could not have been more helpful all the time they are willing to please you.Any problems are resolved immediately.the room was spacious and clean which overlooked the gardens. The pool had the best water of the holiday. It is a large pool good for swimming.the gardens surrounding were pretty and well kept.the food was excellent. My only comment is that they have a two sitting dinner but guests don't keep to the timings consequently we could not get into dinner at our chosen time even though we had booked. We had in room dining instead which was great. Breakfast is wide ranging. Cultural dancing is provided in the evenings. This is a good hotel for families also as it has lots of activities. We weren't accompanied by children but the ones that were there did not bother us.

Room Tip: The rooms overlooking the gardens are very quiet.
  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank 1959carol1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded April 26, 2014

Dear Guest,

Thank you for choosing to stay with Trident on your trip to Agra. All of us are delighted to read your review on your experience at Trident, Agra.

It would be a pleasure to share your encouraging feedback with the entire team at Trident, Agra. Thank you for your generous praise for the team. It’s a pleasure to learn that you found the staff excellent, helpful and courteous.

We are delighted to learn that you found our facilities, product and service to your satisfaction. Thank you indeed for such gracious feedback. Your words of appreciation will go a long way to motivate us to continue to deliver a high level of service to our guests.

Our Housekeeping and Front Office team are grateful to you for recognizing their efforts they had put in.

It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at Trident, Agra to provide our valued guests with personalized service that meets high standards of hospitality.

We are all looking forward to welcome you back and to get another opportunity of creating wonderful experiences for you.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trident, Agra

Address: Fatehabad Road, Agra 282001, India
Phone Number:
Location: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Agra
#2 Luxury Hotel in Agra
#2 Spa Hotel in Agra
#2 Business Hotel in Agra
#2 Romantic Hotel in Agra
Price Range: $70 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Trident, Agra 4.5*
Number of rooms: 135
Official Description (provided by the hotel):
The Trident, Agra, set amidst beautiful gardens, fountains, landscaped central courtyards, is built of red stone reminiscent of the Mughal era. The hotel is only 1.5 kilometers away from one of the new 7 Wonders of the World, the Taj Mahal. ... more   less 
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Also Known As:
Trident Hotel Agra
Hilton Agra
Agra Trident Hotel

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