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“India trip”
Review of Trident, Agra

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Trident, Agra
Ranked #2 of 144 Hotels in Agra
Certificate of Excellence
Plymouth, United Kingdom
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“India trip”
Reviewed December 4, 2013

This was a really lovely hotel, a calm oasis in busy Agra. Staff were friendly and helpful, rooms spotless. The dining area is spacious and the food good. If you want to explore, there are several 'tut-tuts' waiting outside which are affliated to the hotel, with friendly drivers, this is an experience not to be missed.

The pool area is a bit small, but as this is mainly a base to see the Taj Mahal etc, probably more than adequate

Room Tip: I had a single room, which contained two large single beds, so really personal choice
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  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cheryl o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this review, December 12, 2013
Dear Guest,

It was a pleasure having you stay with us during your visit to Agra in November 2013.

Thank you for sparing your time for updating your experience on Trip Advisor.

We sincerely thank you for your positive feedback and our rooms and breakfast.

I have shared your compliments with the entire team who were delighted to note that their efforts were so well recognized. Your generous indication of our performance will be a source of great inspiration and will encourage us to strive for even higher standards of service.

It is our endeavour to ensure that every guest leaves as an ambassador of our hotel. We are happy to note that we have exceeded your expectations.

We thank you for your recommendation and look forward to the delight of your continued visits to our hotel.

Thank you

Yours sincerely,


Rohit Dasgupta
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (491)
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UK
Level Contributor
94 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed December 3, 2013

After a long drive from Delhi on what can only be described as pot holed roads until we joined the express way, and some very interesting driving experiences, motor bikes carrying up to five members of a family, cows on the road and people caught up in traffic jams actually turning round in the road and heading back towards oncoming traffic. Eventually arriving at our hotel 6.00pm, The Trident in Agra an oasis from the hustle and bustle of the streets behind barred gates. On entering the hotel foyer we were presented with a welcome drink and face cloth and the obligatory "Namiste" which means "Good day, Hello and thank you. While we waited for the keys to our rooms. The rooms were well appointed, clean and comfortable. We were presented with a cake to celebrate our 40th wedding anniversary which was the reason for the trip. Had a good meal with plenty to choose from Indian and Western mostly buffet style.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TalismanUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this review, December 4, 2013
Dear Guest,

Thank you for choosing to stay with Trident on your trip to Agra. All of us are delighted to read your review on your experience at Trident, Agra.

It would be a pleasure to share your encouraging feedback with the entire team at Trident, Agra. Thank you for your generous praise for the team. It’s a pleasure to learn that you found the staff excellent, helpful and courteous.

We are delighted to learn that you found our facilities, product and service to your satisfaction. Thank you indeed for such gracious feedback. Your words of appreciation will go a long way to motivate us to continue to deliver a high level of service to our guests.

Our Housekeeping and Front Office team are grateful to you for recognizing their efforts they had put in.

It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at Trident, Agra to provide our valued guests with personalized service that meets high standards of hospitality.

We are all looking forward to welcome you back and to get another opportunity of creating wonderful experiences for you.

Thank you,

Yours sincerely,

Rohit Dasgupta
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 2, 2013

Let me be clear from the start, i'm not saying the hotel is bad in itself or anything but it surely does not deserve to be on the No. 2 slot of the luxury hotels list on Tripadvisor.

It was my wife's first birthday post marriage and to make it special, i planned a trip to Agra. Going by the tripadvisor reviews and list, i decided to go for Trident as No. 1 Amarvilas was booked and quite frankly 4 times the cost of other top 9 hotels as well.

Once you enter the property, you are searching for the luxury bit of it, the only thing in its favour is its location, but trust me every damn hotel in Agra is almost on that location, i mean atleast 9-10 i had cared to check.

More than that, once you visit ITC Mughal or Jaypee or Wyndham for a meal or spa, you are left wondering as to why you paid the same amount of money to be in a worse off hotel.

I'm not saying that Amarvilas doesnt deserve to be on top, but on a list where Trident is No.2, it sounds like no big achievement.

The rooms are average sized and pool or garden view (both of which are average as well). The spa seemed to be recently opened and didnt offer much promise.

Room Tip: There is hardly much of a choice, the property ends before it starts.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank anishkila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this review, December 6, 2013
Dear Guest,

Thank you for taking out time to post a review on Trip Advisor.

I have taken careful note of your comment regarding the overall hotel. It is distressing to note that you did not enjoy your stay. We made an honest effort to look after your needs and I thank you for acknowledging the same.

I do hope you will not allow this to mar your opinion of the hotel and that you will give us another chance to showcase our hospitality and services.

As you have mentioned, we have done major renovation in the public areas of the hotel like the lobby, bar and restaurant. We are looking at renovating the rooms in the not too distant future.

Thank you once again. We regret the inconvenience.

Thank you,

Yours Sincerely,


Rohit Dasgupta
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
uk
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 2, 2013

Beautiful hotel with excellent service Rooms were impressive around a central pool and the food including breakfast was top class We had a problem in that we had not reserved but the restaurant eventually managed to find room for 12 of us. The service was cheerful and efficient at all times

Room Tip: Keep windows closed against flies lots of vegetation around
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank callerUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this review, December 4, 2013
Dear Guest,

Thank you very much for choosing Trident during your visit to Agra and also for sparing time to share your experience on Trip Advisor.

My team and I deem it a privilege to have served you and we are delighted to read such a wonderful review from you. We are happy to learn from your feedback that you found our team and food to be amazing. Thank you indeed for this compliment !

I have conveyed your gracious comments to the entire team, for whom it has been a great source of inspiration.

It is our continuous endeavor to ensure that every guest leaves as an ambassador of our product and services. We are delighted to note that our food, services and product were to your satisfaction.

I thank you once again for your positive and appreciative feedback and look forward to having more opportunities to be of service to you

Thank you,

Yours sincerely,

Rohit Dasgupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
354 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed December 1, 2013

This welcoming hotel is set in gardens and is a good choice when visiting the Taj. The rooms are large and clean, the facilities spotless, and the staff friendly and welcoming. The food is great-indian and non indian- and the pool (unheated) is very beautiful.

Room Tip: Choose a room overlooking the garden
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gitta45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this review, December 2, 2013
Dear Guest,

The entire team joins me in thanking you for staying with us.

We cannot thank you enough for sharing your experience at Trident, Agra and its location advantage with the Trip Advisor community.

My team and I deem it a privilege to have served you and we are delighted to read such a wonderful review from you.

We are delighted to learn that you found our service, product and food to your satisfaction.

It is our constant endeavor to deliver excellent services and appreciation such as yours increase our motivation to continually aspire to achieve the expectations that our guests have of us.

Thank you once again for your recognition and we hope to have the pleasure of your continued visits to our hotel.

Thank you,

Yours sincerely,

Rohit Dasgupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
65 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed November 29, 2013

As a tour escort and operator I look for comfort and luxury for my boutique small group tours.
My expectations of a hotel is that my guests receive as much attention at the hotel of my choice from the moment that i deliver them and know with confidence that the service i provide whilst on tour is going to be equally matched when they arrive at the destination for an over night stay or two.
Trident Agra does just that. Its like an oasis from the bustle of this big city with beautiful views across the gardens in the cental courtyard.
Service is impeccable but not intrusive.
Restaurant and bar service offer a wide choice of meals and drinks and the breakfast from the buffet in the morning is spectacular. The decor of rooms and public areas are tastefully decorated and recreational facilities including pool are most inviting.
I have stayed with Trident Agra and they are a credit to their brand and i look forward to my next stay with my group.
I personally receive no incentive to promote this hotel and make the bookings of my own choice nor i have any business relationship with them other than my personal recommendation.
Rob Leach outbackindiatours.com

Room Tip: 2nd floor rooms must have a lift some were to access but i couldnt locate them so if you have troubl...
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank robspunkrat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this review, December 2, 2013
Dear Guest,

It was an absolute pleasure having you stay with us during your recent visit to Agra in this November 2013. We cannot thank you enough for sharing your experience at Trident, Agra and its location advantage with the Trip Advisor community.

The generous appreciation you have bestowed upon us for the lush green gardens, the restaurant, the rooms and their décor and the service is very special. I will share your comments with the entire team as they all did a fantastic job in delivering an exceptional experience to you. Everyone will be delighted to receive your feedback.

I am most delighted to read that you enjoyed the breakfast variety available at the hotel and found it to be spectacular. Your most generous review is much appreciated.

Thank you indeed for such gracious feedback. Your words of appreciation will go a long way to motivate us to continue to deliver a high level of service to our guests.

It is our endeavor to ensure that every guest leaves as an ambassador of our product and services. We are delighted to note that we have exceeded your expectations.

We eagerly await to having more opportunities to serve you and assure you of our best service and attention at all times.

Thank you,

Yours sincerely,

Rohit Dasgupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Level Contributor
5 reviews
5 hotel reviews
Reviewed November 28, 2013

We only stayed a night and didn`t have enough time to enjoy the hotel fully, but the little time we had was excellent! The service was great, the food fantastic - even the non-Indian food (I had the best Penne and french fries of my life there) and the hotel beautiful. I regret not jumping into the pool, but that would have meant spending less time at the Taj Mahal.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TridentAgra, General Manager at Trident, Agra, responded to this review, December 2, 2013
Dear Guest,

Thank you for sharing your wonderful review on Trident, Agra.

I am delighted to learn that you had an excellent stay and enjoyed our services; especially the food! It is our constant endeavour to provide customer satisfaction and your kinds words of appreciation make all our efforts worthwhile.

We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver the same to you. I will certainly pass on your compliments to the team and it will be our utmost focus to keeping wowing you.

My team and I look forward to welcoming you back to Agra and every endeavor will be made to ensure that Trident becomes your home when visiting this city and assure you of the best of Trident hospitality.

Thank you,

Yours sincerely,

Rohit Dasgupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trident, Agra

Property: Trident, Agra
Address: Fatehabad Road, Agra 282001, India
Phone Number:
Location: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Agra
#2 Business Hotel in Agra
#2 Romantic Hotel in Agra
#2 Spa Hotel in Agra
#2 Luxury Hotel in Agra
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Trident, Agra 4.5*
Number of rooms: 135
Official Description (provided by the hotel):
The Trident, Agra, set amidst beautiful gardens, fountains, landscaped central courtyards, is built of red stone reminiscent of the Mughal era. The hotel is only 1.5 kilometers away from one of the new 7 Wonders of the World, the Taj Mahal. ... more   less 
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Also Known As:
Trident Hotel Agra
Hilton Agra
Agra Trident Hotel

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